Panel Hub Reviews 

1,365
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic service from start to finish, highlighting the efficient and reliable delivery process. Many appreciate the high quality of the products, noting that items are often exactly as expected, well-packaged, and easy to install. Reviewers also commend the excellent communication, with updates provided throughout the order and delivery process, often including calls to confirm details. However, some customers also noted issues with incorrect orders, such as receiving the wrong color or items that did not match previous purchases. A few other people also felt that the product quality was below expectations, describing panels as flimsy or not as described, and some experienced problems with damaged goods or incomplete deliveries.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers had positive experiences with product, frequently praising the fantastic quality, especially for... See more

Quality

Customers consistently note positive experiences with quality, often praising the fantastic and excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process simple and... See more

Service

Clients share positive opinions on service, with many reviewers praising the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pre ordered panels and was called next day to verify that I knew they would be a little longer ger to deliver due to this. Incredible customer service the woman on the phone e was very nice. Panels we... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish! After previously having a bad experience elsewhere I decided to give panel hub a go. First time ever that I received a phone call to confirm order, they upda... See more

Company replied

Rated 5 out of 5 stars

Great service I had few days ago ! Went to the panel hub to 10 pieces of wall panel. Lady behind desk took me straight to the show room and she was even manage to arrange delivery same day to my door.... See more

Rated 5 out of 5 stars

Tbf, great experience with this team. Acoustic panels are great in shape and bathroom panel is exactly same as the images they provided. Delivered within one week of purchase. NB: if they can add mo... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(1,365)

1,306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied customer

Placed an order with PanelHub and within the hour they called me to confirm the order and let me know that I would be receiving an email with delivery information. The Panels arrived a week later.
Panels are as described, and what we chose. The are so easy to cut and install.
Would definitely recommend this company. Great quality product and customer service, which is very rare these days.
Thank you Panel Hub
A very satisfied customer

13 June 2026
Unprompted review
Rated 1 out of 5 stars

they sent wrong panels along with the…

they sent wrong panels along with the wrong amount. They didn't try and get the right order out ASAP.
customer service staff very rude and screamed at me for querying my refund.
order your panels from walls and floors, you get to pick a day for delivery, which is usually within 2 days.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered bi-fold shower door and…

Ordered a bi-fold shower door and received a single panel shower door in the dustiest of packaging.
They don’t stock bi-folds (apparently the photo was wrong) yet it is still on their website.
Still waiting for someone to collect it so they can issue a refund.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Called to panel hub this morning for…

Called to panel hub this morning for panels
Came home with panels and unique garden furniture
I know crazy but we couldn’t resist
Great prices to good to walk away from
Wow the showroom has been transformed
Really helpful friendly staff
Definitely be keeping an eye on what they have in stock
Thank you panel hub 🤗

20 June 2026
Unprompted review
Rated 5 out of 5 stars

I first came to know about panel hub 2…

I first came to know about panel hub 2 weeks ago when I wanted wall paneling, they have lots of choice and colours, but stupidly I ordered 1 when I should have ordered 2,but when I contacted them to reorder they were really helpful,and watched out for my online contact,so they could match up the batch colour, on delivery they gave me notice and options,its just a shame that I have had to pay £19.99 delivery twice ,but that was my fault not theirs as i misjudged my needs, the quality is also good,and customer services were really friendly, which made a big diffrencd speaking to an actual person, who understood my needs, wud defo recommend. Really pleased.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Delivery was a joke

Delivery was a joke, poor communication and abandoned the panelling in the lobby of my building then lied that it wouldn’t fit in the lift

Customer service is even worse with passive aggressive responses

I’d strongly advise you to avoid this company. I wish I’d read the other 1* reviews before wasting my time

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent price

Excellent price, Excellent quality super fast tracked delivery. Excellent customer support. Way cheaper than local suppliers. Would 100% recommend and buy from Panel Hub again. More importantly the boss " my wife" loves them as they've brought new life to our fireplace.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, speedy delivery, looks so premium and has really completed our front room

5 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Jake,

Thank you for your wonderful review!

We're delighted to hear that you're pleased with the quality of your panels and our speedy delivery service.

It's fantastic to know that the panels have given your front room a premium look and helped bring the space together. Hearing how our products have transformed your room makes our day.

Thank you for choosing Panel Hub and for taking the time to share your experience.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great service and quality panels

Great service and quality panels . Great price

12 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Carol,

Thank you for your review!

We're so pleased to hear that you're happy with the quality of your panels and that you found them to be great value for money.

It's also wonderful to know that you were happy with the service you received. We truly appreciate your feedback and your support.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

all good

all good, great panels with no problems, appricate the service

12 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Jim,

Thank you for your review!

We're delighted to hear that you're happy with your panels and that everything went smoothly with no problems.

It's great to know you appreciated the service you received. We always strive to provide quality products and support, so your feedback means a lot to us.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

I’m really pleased with the panels

I’m really pleased with the panels. Easy to install and they look great.
The service from Panel Hub was also excellent, they accommodated the delivery timescale I needed due to holidays.
Thanks.

2 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Alex,

Thank you for your review! We’re really pleased to hear you’re happy with your panels.

It’s great to know you found them easy to install and that they look great once fitted. We’re also delighted that our team could accommodate your delivery timescale and work around your holiday plans.

Thank you for your kind words and for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Easy transaction

First of all the products I got great quality
Well packaged so no damage
The company keep in touch from purchase until delivery all in all would recommend using Panel Hub

12 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Mark,

Thank you for your review! We’re really pleased to hear you had an easy and positive experience with Panel Hub.

It’s great to know you’re happy with the quality of the products, that they arrived well packaged and undamaged, and that our communication kept you informed throughout the process from purchase to delivery.

We really appreciate your recommendation and thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

I found the perfect shower tray at…

I found the perfect shower tray at Panel Hub after searching lots of sites. The process was smooth and the delivery was super quick.
I would highly recommend Panel Hub.

Thank you.

31 May 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Stuart,

Thank you for your review! We’re really pleased to hear you found the perfect shower tray with Panel Hub.

It’s great to know the ordering process was smooth and that your delivery arrived quickly. We really appreciate your recommendation and kind words.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish.
High quality panels at a competitive price.

Communication from start to finish was super. Email updates, telephone check in and regular delivery updates.

Would 100% recommend

6 June 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Sarah,

Thank you for your review! We’re really pleased to hear you had such a great experience from start to finish with Panel Hub.

It’s great to know you’re happy with the quality of the panels, the competitive pricing, and the level of communication throughout your order. We’re especially glad the email updates, phone check-ins, and delivery updates all helped keep everything clear and smooth.

We really appreciate your recommendation and support.

Best regards,
The Panel Hub Team 🖤

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