Palladiodoorcollection Reviews 

89
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning color selection, sturdy build, and overall exceptional quality of the doors that truly enhance their homes. People also genuinely appreciate the professional service and helpful staff who make the entire purchasing and installation process completely smooth and welcoming. Some reviewers were not happy with specific manufacturing defects, mentioning annoying issues like fading colors, unexpected draughts, or sticky locks over time. A few consumers also noted that securing prompt customer support or proper adjustments for these recurring problems required extra effort and caused noticeable frustration.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, beautiful... See more

Quality

Clients share positive opinions on quality, frequently praising the sturdy construction, stunning aesthetics,... See more

Service

People report positive experiences with service, noting that the team is professional, prompt, and friendly... See more

Staff

Customers had great satisfaction with the staff, noting that the team was professional, prompt, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been fitting Palladio doors since 2011! best quality product on the market. The good things is that Palladio doors are proactive in improving their product. This includes improved locking and... See more

Company replied

Rated 5 out of 5 stars

Love our new Dublin door which was fitted by Seamless windows. We did have a small issue with our first door due to a manufacturing defect but it has been replaced with no issues. Been waiting so long... See more

Company replied

Rated 5 out of 5 stars

Outstanding service provided by Palladio doors. Doors of the highest quality, built to last a lifetime. What I especially love is that they provide the entire service - analysis, provision of the doo... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Beautiful Front Door – Highly Recommend! Absolutely thrilled with our new front door! The frosted glass adds just the right amount of privacy while still letting in natural light — a per... See more

Company replied


Company details

  1. Manufacturer
  2. also in
  3. Door Manufacturer

Written by the company

Established in 1984, Profile Developments is the manufacturer of beautiful external composite doors under The Palladio Door Collection and The Avant Garde Collection. With over 40 years of experience and a range of benefits, our doors are second to none. It is no wonder that we're trusted by millions of homeowners across Ireland and The United Kingdom. Come home to Palladio!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(89)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality

Palladio doors are hands down the highest quality doors on the market! The authentic woodgrain details, incredible security, and stunning range of colors make every home look so luxurious. Highly recommend them to anyone upgrading their home!

10 March 2026
Unprompted review
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Reply from Palladiodoorcollection

Indeed! Thanks so much for your kind words, Raminta, and for believing in us.

Rated 5 out of 5 stars

Great customer service

Great customer service. We were shopping around and the team were great with answering questions and making reccomendations.

15 May 2026
Unprompted review
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Reply from Palladiodoorcollection

Thanks Nicola- As we say, if ever in doubt, give Palladio a shout :)

Rated 5 out of 5 stars

We have our new door over a year now,

We have our new door over a year now,
Extremely happy with it, it looks gorgeous, but more importantly hall is so much more spacious and loads of light comes into the hall and hall is very cosy and warm.
So thank you very much 😊

6 September 2025
Unprompted review
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Reply from Palladiodoorcollection

Delighted reading this, Olivia. Thanks a million

Rated 5 out of 5 stars

Great quality

Great quality, great design, very solid,stylish doors! Great to design it online in advance.

5 September 2026
Unprompted review
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Reply from Palladiodoorcollection

Thank you for your lovely words, Catherine! We put a lot of effort into ensuring our products are made to last and provide value, so your feedback really makes our day!

Rated 5 out of 5 stars

Love our new Dublin door which was…

Love our new Dublin door which was fitted by Seamless windows. We did have a small issue with our first door due to a manufacturing defect but it has been replaced with no issues. Been waiting so long to get our door fitted with completing renovations to the house but the wait has been so worth it.

25 August 2026
Unprompted review
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Reply from Palladiodoorcollection

Thanks so much for your lovely review, Joanne! We’re delighted to hear that you’re in love with your Dublin door. We’re sorry there was a slight manufacturing issue, but we’re pleased we were able to get this resolved and arrange a replacement for you. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great service

Great selections and the colour is stunning and really enhances the look of the whole house. From start to finish, the service was excellent ! professional, prompt, and friendly. Would recommend to all, Melissa

28 August 2026
Unprompted review
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Reply from Palladiodoorcollection

This feedback made our morning, Melissa. Thanks a million!

Rated 5 out of 5 stars

A+ service

The selection and service simply can’t be beaten! Fantastic choice, excellent quality, and the customer service is always friendly and helpful

21 July 2026
Unprompted review
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Reply from Palladiodoorcollection

Glad to know, Viv. We will pass this on to our team. Thank you

Rated 5 out of 5 stars

Excellent quality

Great range of quality doors to suit all tastes & budgets. Look great whilst built to last

21 August 2026
Unprompted review
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Reply from Palladiodoorcollection

This just made our week, Martin. Thanks!

Rated 5 out of 5 stars

Great company

Great company

28 August 2026
Unprompted review
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Reply from Palladiodoorcollection

Customer satisfaction is what we strive for! Thank you

Rated 5 out of 5 stars

Beautiful front door

I got my front door through Westmeath doors and windows. It makes a huge difference to the heat in the hallway and looks beautiful. Really improved the look of the house. Can’t recommend highly enough!

28 September 2025
Unprompted review
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Reply from Palladiodoorcollection

This makes us so happy, thanks Avril!

Rated 2 out of 5 stars

We had the door 9 months and all was…

We had the door 9 months and all was working fine until the lock started sticking and no amount of turning and jiggling the key was working. Our fitters came out and adjusted the door slightly and it was still very sticky when opening, but we could get it open at least. Come winter time it was draughty. Fitters came out to adjust and it was again airtight and functional until June this year when the lock started sticking again. Fitters were out today for a third time and spent just over an hour exhausting all adjustments possible. The locking mechanism still sticks, you can just about turn it, but it's not in any way smooth. Palladio have refused to send someone out saying that it's the fitters who are responsible when I can see from some reviews here that they do in fact do service calls themselves. The fitters have literally done everything that they can. So disappointed considering the amount of money spent on it. Palladio seem to just manufacture and wash their hands of any responsibility. If there's so much confidence in the quality of their doors then perhaps they wouldn't have so many bad reviews. Getting the fitters out twice a year to adjust the door forever just isn't sustainable and Palladio don't even want to know.

26 August 2026
Unprompted review
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Reply from Palladiodoorcollection

Hi Amy, really sorry to hear this. We have requested your details. We are the manufacturers of Palladio doors and deal with door trade only- Your warranty would lie with the company/ installer who fitted the door for you. If you could please ask your installer to get in touch with us with your order number, a report of the issue and footage, we will then be able to look into this. Thanks

Rated 5 out of 5 stars

Fantastic company

Fantastic
I would definitely recommend the service is the best I’ve had off anyone, and I’ve had a lot of work done over the years.
The after care was unbelievable and very caring people, considering my circumstances. We’re in our 80’s and they were just so lovely to us.

23 April 2026
Unprompted review
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Reply from Palladiodoorcollection

Absolutely chuffed reading this first thing on a Monday morning! We pride ourselves on customer satisfaction and the excellent quality of our products. Thank you, Maureen!

Rated 5 out of 5 stars

The Palladio Social Media and AI Workshop

The Palladio Social Media and AI workshop was insightful and useful. It helped secure knowledge about social media dos and don't, whilst the AI part opened our mind as to new and exciting ways we can move forward with the time. It's very relaxed, you don't have to put your camera on and if you need to pop off for a customer, everyone is very accepting. I would highly recommend!

10 April 2026
Unprompted review
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Reply from Palladiodoorcollection

Thank you for your kind feedback, Scott and team- delighted that you found the workshop insightful and practical!

Good to know that the mix of social media tips and AI inspiration was helpful, and that the relaxed format suited your schedule.

Thanks again and stay tuned for upcoming workshops!

Rated 3 out of 5 stars

Arch issues

I’m leaving a 3-star review because while the product itself appears to be good quality, the process of getting my door fitted has been extremely frustrating.

I ordered a composite patio door with an arched top to replace an existing wooden door with arch. The arch isn’t a full arch, but it does require precise measurements. The fitting company measured the door multiple times and sent the measurements off for manufacturing.

Unfortunately, the first door arrived and the arch was too wide, so it didn’t fit. It was remeasured and sent away again. The second time, the arch was too short. Now, on the third attempt, I am going to be left waiting for another time period before install-no door installed yet.
This means the installers have now had to leave without fitting the door again. Each time this happens there is a wait of around 4–5 weeks for the new arch to be manufactured, which is incredibly frustrating as a customer.

I have no doubt that the quality of the doors themselves is good — we saw the samples in store and were happy with the product — but the repeated issues with measurements and manufacturing have made the installation process much more stressful than it should be. You have to be at home for the install, so this has cost me two days off work.

I really hope this can be resolved soon, but at this point I do wish there was a quicker way to correct the arch rather than having to wait another several weeks each time an error is made.
Northern Ireland Customer

3 April 2026
Unprompted review
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Reply from Palladiodoorcollection

Hi Tiffany, so sorry to hear that the door hasn't met your expectations. As the manufacturer of these beautiful doors, we can only work with the measurements that we receive from your installer. And getting these measurements wrong at the time of the survey is completely beyond our control- This is between homeowners and installers since we don't fit the doors as you appreciate. We have 200+ people making high-quality unique doors every day in our Co. Limerick factories and the quality of our products speaks for itself. Hence we don't feel this review is fair. Perhaps if we could ask you to take this up with your installer- Please let us know if they are not able to sort this for you and we'd then be happy to look into it. Thanks

Rated 5 out of 5 stars

I had such a great end to end…

I had such a great end to end experience with Palladio doors! From the design to installation everything was so smooth, easy and efficient.

I’m so happy with the door aswell it’s so beautiful!

23 March 2026
Unprompted review
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Reply from Palladiodoorcollection

So delighted reading this! Thank you for your custom, Aziza.

Rated 5 out of 5 stars

Heavy duty door

Heavy duty door. Recent install done by Declan at fix & fit Derry. Like any door it's important to get a good fitter and we're glad we went with fix & fit. The door itself is extremely sturdy and air tight. We didn't get a letterbox included which I'd highly recommend. We went with the Kensington design in anthracite as we thought it was modern looking but will also age well the more we add additional upgrades to our property. As far as I'm aware the doors are made to order so we expected to wait a while once ordered but wasn't an issue at all. Im happy as long as the product is made to a high standard which it was.

12 March 2026
Unprompted review
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Reply from Palladiodoorcollection

Thank you, Doire. We take pride in the fact that our doors are made to order and built to last.

Rated 5 out of 5 stars

After an issues with our door bubbling…

After an issues with our door bubbling we received excellent after sales support from the team who organised a replacement slab as our door was still under warranty

1 January 2026
Unprompted review
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Reply from Palladiodoorcollection

Thanks so much, Lyns. We are proud of our doors and strive for customer satisfaction. We will pass this to our team.

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