My experience with Palisades Legal Group has been great! They explain things to you that you don’t understand! When you call and get someone different each time, they can tell you anything about you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DEBT FREE...sez it all!! Very satisfied with the help,understanding and advice l needed to get thru this whole new experience...l would recommend Palisade Legal Group to anyone needs this type of help... See more
Company replied
Their response and understanding of my case was great. The only thing I have an issue is they didn't contact certain creditors. They would only contact certain creditors until others were paid off. Th... See more
Company replied
The program is fine and very helpful, however, I was disappointed how the end of my program was handled. Until I called to inquire, I was unaware that my program had ended. I had $1000+ left in escrow... See more
Company replied
Company details
Written by the company
We provide legal help in an array of areas: Debtor Defense When customers are incapable of paying their debts, creditors can turn to litigation in an effort to collect on the debt. If you have a creditor that has filed a lawsuit against you, it is vital to act promptly.
Contact info
1101 Pennsylvania Ave NW, Ste. 300, 20004, Washington, United States
- 833-960-1044
- publicrelations@palisadelegalgroup.com
- palisadelegalgroup.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My last encounter with Palisade Legal…
My last encounter with Palisade Legal Group was a very positive one. They had negotiated my largest account and I was very pleased. I highly recommend them for your debt consolidation plan.
1 April 2025
Reply from Palisade Legal Group
Thank you so much for your kind words. It truly means a lot to hear that you had a great experience with us and that our team was able to support you in a meaningful way.
Your trust and encouragement mean the world to us. Knowing that you'd recommend us is the highest compliment we could receive — and we don’t take it for granted.
Thank you again for being a valued part of our community.
I always have a great experience with…
I always have a great experience with customer service. They have good communication and always answer my questions and concerns.
3 April 2025
Reply from Palisade Legal Group
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community. We can’t wait to serve you again!
Thank you for your service
You answer all my questions about my account, all questions I ask especially when I don't understand. always get back to me quickly. Taking the amount out of my account on the 3rd which is my payday on time thank you for all your assistance
3 April 2025
Reply from Palisade Legal Group
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community. We can’t wait to serve you again!
They say my credit be good 3 months is…
They say my credit be good 3 months is like 2 or 3 year same
3 April 2025
Reply from Palisade Legal Group
Thank you for your feedback. We understand your concerns and want to assure you that we are fully committed to providing high-quality services to our clients. We take great pride in maintaining the highest standards of service and customer satisfaction. Please rest assured that if any issues have arisen, we are here to address them promptly and ensure your experience with us is a positive one. We encourage you to reach out to us directly at
Phone: (949) 656-3891
Email: Helpdesk@palisadelegalgroup.com
And we would be more than happy to resolve any concerns. We truly value all of our customers and are dedicated to making sure you feel confident and supported throughout your journey with us.
Always keeping me updated
Always keeping me updated. Very helpful explaining what is happening with my account.
3 April 2025
Reply from Palisade Legal Group
We truly appreciate you taking the time to share your experience! It means so much to hear that our team has been helpful and that you’ve had a great experience with us.
Your support means the world. If there’s anything you need, we’re always here to help and look forward to welcoming you again soon!
Thanks again for your support, it really makes a difference.
Reply from Palisade Legal Group
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community!
Did not respond to a pending court…
Did not respond to a pending court hearing because they mixed up to files. One from October which should have been closed and one from December. The December court case was missed. Bottom line, it cost me extra money. I would never recommend this company to anyone.
3 April 2025
Reply from Palisade Legal Group
Thank you for bringing your concerns to our attention. We understand that dealing with legal matters, especially creditor-related issues and legal notices, can be overwhelming, and we appreciate you reaching out.
Our team is carefully reviewing your file to ensure clarity regarding the situation and the steps taken so far. If we identify any gaps in communication or service, we will address them promptly. If you have already received an update from us and were unable to respond, please let us know how we can assist you further.
We remain committed to supporting you and ensuring this matter is properly addressed. You can expect to hear from us soon, and in the meantime, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: Helpdesk@palisadelegalgroup.com
Not all accounts are not listed like in the beginning
Because not all my accounts have been resolved!!!!
3 April 2025
Reply from Palisade Legal Group
Thank you for taking the time to share your feedback. We appreciate you giving us the opportunity to support you on your financial journey.
If there’s anything we could have done to turn your experience into a more positive one, we’d love to hear more. Your insight helps us continue to improve and provide the best service possible.
please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: Helpdesk@palisadelegalgroup.com
So far they have settled over half of…
So far they have settled over half of my deits and have kept me updated all the way. If everything keeps going this way till they are all settled I will give the 5 stars. They have been a big help to me in resolving my credit card debit.
3 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Misleading information Giving at the Start
The company kept asking for additional funds after the program started.
17 September 2024
Reply from Palisade Legal Group
Dear Kristi,
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891 Email: Helpdesk@palisadelegalgroup.com
We appreciate your patience and the opportunity to make things right.
your comunication with me to let me…
your comunication with me to let me know ahead of time with what amount of payments with how long the payment amounts are and wnat they are for
27 March 2025
Reply from Palisade Legal Group
Thank you we’re honoured to have served you. It truly means a lot to hear that you had a great experience with us and that our team was able to support you in a meaningful way.
Your trust and encouragement mean the world to us. Knowing that you'd recommend us is the highest compliment we could receive, and we don’t take it for granted.
If there's ever anything you need, please know we’re always here for you.
They have really helped me
They have really helped me, to pay off my credit cards and debts. Hopefully my credit score will go back up. I am very thankful for this program.
12 March 2025
Reply from Palisade Legal Group
Thank you so much for your kind words. It truly means a lot to hear that you had a great experience with us and that our team was able to support you in a meaningful way.
Your trust and encouragement mean the world to us. Knowing that you'd recommend us is the highest compliment we could receive, and we don’t take it for granted.
If there's ever anything you need, please know we’re always here for you.
With sincere thanks,
Reply from Palisade Legal Group
Your Kind Words Made Our Day. It truly means a lot to hear that you had a great experience with us and that our team was able to support you in a meaningful way.
Your trust and encouragement mean the world to us. Knowing that you'd recommend us is the highest compliment we could receive, and we don’t take it for granted.
If there's ever anything you need, please know we’re always here for you.
With sincere thanks,
Palisade legal group has helped me to…
Palisade legal group has helped me to be debt free in short time. They are greater negotiators in my behalf. I’m thankful for them
12 March 2025
Reply from Palisade Legal Group
We truly appreciate you taking the time to share your experience! It means so much to hear that our team has been helpful and that you’ve had a great experience with us.
Your support and willingness to recommend us mean the world. If there’s anything you need, we’re always here to help.
Wishing you all the best!
Do not waste your time or money
Do not waste your time or money. They kept me in the dark about things and now I’m paying for it. The absolute worst service
19 March 2025
Unprompted review
Reply from Palisade Legal Group
Thank you for taking the time to share your feedback. We understand that aspects of the debt resolution journey can feel complex, and we’re truly sorry to hear that your experience hasn’t met expectations so far.
At Palisade Legal Group, we’re committed to transparency, support, and keeping our clients informed at every step. Whether your concerns are related to timelines, fees, or communication, we want to ensure you feel heard, valued, and fully supported.
We’d appreciate the opportunity to review your case in more detail and work with you toward a positive resolution. Please feel free to contact us on (949) 656-3891
or Helpdesk@palisadelegalgroup.com, and a dedicated team member will be happy to assist.
Your experience matters to us, and we’re here to help.
Kind regards,
Reply from Palisade Legal Group
We’re sorry to hear about your concerns and appreciate you taking the time to share them. We take feedback like this very seriously and are committed to clear, honest communication and supportive service.
We’d truly value the opportunity to understand more about your experience and to clarify any confusion. Please feel free to contact us directly at Helpdesk@palisadelegalgroup.com
or (949) 656-3891, so we can review your case and work toward a fair resolution.
Your satisfaction matters to us, and we’re here to help in any way we can.
Frustrating....
My husband has been calling every day, and they keep giving him the run around, we just paid a one time payment to get the creditor of our back since palasade did nothing to help out, and when we called back to ask if the payment went though they said we still owed more money. WTh..where did our one time payment go?? Very frustrating. We are trying to save money now we are spending more money and it's going into their pockets. We asked to speak to a manager and they said there are no manager to talk to.. 😡
19 March 2025
Unprompted review
Reply from Palisade Legal Group
Thank you for taking the time to share your feedback. We understand that aspects of the debt resolution journey can feel complex, and we’re truly sorry to hear that your experience hasn’t met expectations so far.
At Palisade Legal Group, we’re committed to transparency, support, and keeping our clients informed at every step. Whether your concerns are related to timelines, fees, or communication, we want to ensure you feel heard, valued, and fully supported.
We’d appreciate the opportunity to review your case in more detail and work with you toward a positive resolution. Please feel free to contact us on (949) 656-3891 or Helpdesk@palisadelegalgroup.com, and a dedicated team member will be happy to assist.
Your experience matters to us, and we’re here to help.
A very good and reliable service.
A very good and reliable service.
Constant follow-up by the employees makes the experience much less pain full in such a process.
12 March 2025
Reply from Palisade Legal Group
We truly appreciate you taking the time to share your experience! It means so much to hear that our team has been helpful and that you’ve had a great experience with us.
Wishing you all the best!
Slow to help.
Still waiting for Palisade to release the power of attorney.Palisade hasn’t sent me another letter releasing the power of attorney. The debtor refuses to help me without it .Im just trying to pay it off .It shouldn’t take 3 1/2 months for a simple letter .
30 November 2024
Unprompted review
Reply from Palisade Legal Group
Hi Jose, we take all feedback seriously and are committed to delivering exceptional service to our clients. We'd appreciate the opportunity to discuss your concerns and explore ways to improve. Please contact us at (833) 960-1044 at your convenience. Thank you for your time.
I never had any problems with my debt…
I never had any problems with my debt collectors my payments were able to be reduced, and I could always talk to someone from the group or email at anytime to get help or ask question
12 March 2025
Reply from Palisade Legal Group
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our debt collection process to be helpful and that you were able to communicate with our team effectively. Your feedback is valuable to us as we strive to provide the best possible service to our customers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.