I recently sent a package using Paket.se / Bring, and it was a complete nightmare from start to finish. After I dropped off the parcel at the service point, all tracking completely stopped. Ther... See more
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See what reviewers are saying
The initial booking is easy. However there are definitely areas in booking that needs help. For private persons 1. Customs form redesigned when sending personally owned goods to reflect personal goods... See more
Pick up times and delivery times are on target Fast service once the order is booked lowest price Booking webpage is however confusing after initial information is entered. I don’t find a web pag... See more
They delivered a small package in 1 day from Sweden to Greece for a very good price (lowest I could find anywhere online), exactly as per the conditions of the contract. Very pleased with the service.... See more
3.2
Average
2K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Super service
8 July 2023
Smooth service
Smooth service, it's much easier to order a shipment from packet.se than from the official carrier website.
10 July 2023
Good Service
25 June 2023
I am completely unsatisfied since paket…
I am completely unsatisfied since paket did not help me deliver my parcel on date and I wasted whole day speaking myself with UPS and fixing my issue, I demand a full refund for my issue.
Reach out to me on my number if someone can help me here. My paket Order 238828
15 June 2023
Reply from Paket.se
Hi Vishakh,
Your package was picked up in accordance with the booked time and delivered within one working day, i.e. the next day. The service has been properly performed by Ups.
Best regards,
Paket.se
Excellent Customer Care everytime I…
Excellent Customer Care everytime I used the service. Thank you!
11 June 2023
Don't Use, not a reliable company
Ordered a pickup last Thursday and paid extra for the delivery to happen on the same day. Nobody came on Thursday and still today nobody showed up. Decided to just cancel the pickup altogether.
22 June 2023
Unprompted review
Reply from Paket.se
Hej Gustaf
Vi er kede af at høre om din oplevelse, da vi har stor forståelse for, at det er frustrerende at afvente en afhentning, som ikke bliver foretaget. Vi har selvfølgelig refunderet dig beløbet for afhentningen og undskylder meget ulejligheden!
Mvh Paket.se
Great service
Is was really fast and no damages to my packages. Only problem I have is that you can't change your weight anywhere in case you have to add something last minute. I wouldn't mind if it would have been more expensive, but it would have been nice.
29 May 2023
Dålig komminikation
3 June 2023
Slow communication
Slow communication. Still don’t know where my bags are. I have contacted UPS directly.
Initially it was delayed due to missing customs information. I then called UPS and they said all is fine with my package. Spent the last week getting redirected to different people. It is now 14th June and we have received half of our shipment. I don’t know where the other half is.
24 May 2023
Reply from Paket.se
Hi Amelia
Your shipment was delayed due to missing clearance information. The necessary information has now been obtained and your package was delivered on 13th June. If there is anything else we can help you with, please let us know!
Kind regards
Paket.se
Ok very good all went well
13 May 2023
Amazing service!!!
23 May 2023
Clear instructions and I could ship for…
Clear instructions and I could ship for much lower price.
16 April 2023
Excellent and very smooth process for…
Excellent and very smooth process for very reasonable price.
8 April 2023
Very bad experience
The paket has not reached yet. DHL holding in customs and no response yest....
24 March 2023
Reply from Paket.se
Dear James,
Your package is being held back by customs authorities in India and the local DHL department have contacted the receiver to acquire the necessary paperwork. We kindly advice you to contact the local DHL department in they have not yet been provided
Best regards,
Paket.se
10 out of 10
could not have been any smoother - door-to-door, tracking function, reasonable priced, quick, reliable, professional. 10 out of 10!
12 March 2023
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