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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their high quality, excellent performance, and thoughtful design, often highlighting how these items significantly improve mobility and independence. Many people appreciate the ease of use, comfortable design, and the smooth, sturdy ride provided by the products. The user experience is consistently described as positive, with consumers noting the intuitive controls and the convenience of features like portability and long-lasting batteries. The delivery service is also frequently mentioned as fast and timely. However, some customers were not happy with the customer service, describing it as a hassle. A few people also mentioned issues with specific product features, such as a thin seat cushion, a loose floor mat, or the product being too heavy for one person to lift. There were also isolated reports of products malfunctioning shortly after purchase, specifically with folding mechanisms and battery charging.

What people talk about most

Product

Clients share positive opinions on product, highlighting its quality and functionality. Many praise its... See more

User experience

Reviewers highlight positive aspects of user experience, praising the ease of use, portability, and freedom... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the exceptional and... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

I was real active before getting Stage 4 metastatic Triple Negative Breast Cancer 10 months ago. Since I can only stand and walk for 5 minutes nowadays due to the cancer’s progression and low blood c... See more

Company replied

Rated 5 out of 5 stars

My D3 mobility scooter is exactly what I needed. It is easy to load into the trunk of my vehicle when my daughter wants to ho walking on the trails here in town. I can accompany her and get fresh ai... See more

Rated 5 out of 5 stars

I adore my Paiseec! Compared to my ultra lightweight manual wheelchair, my 2-in-1 Piaseec is far more comfortable and easier to operate. I fit through doorways better (despite having 5" > seat width)... See more

Company replied

Rated 5 out of 5 stars

In March of 2024, after falling and breaking a hip and some bones in my lower back, I bought an S3 mobility scooter from Glashow. Last month we moved and in the move my keys to scooter were misplace... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

Paiseec Mobility is dedicated to the invention and innovation of mobility solutions for your cared ones around the globe. Established in 2023, the founding core team has extensive experience in various fields, including product development, marketing, and supply chain management. The research and development team consists of over 100 professionals, primarily from leading companies in the electronics and mobility industries. Currently, we have invested 10 million USD in product research and development. And we have built over 5 labs for research and testing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

My D3 mobility scooter is exactly what…

My D3 mobility scooter is exactly what I needed. It is easy to load into the trunk of my vehicle when my daughter wants to ho walking on the trails here in town. I can accompany her and get fresh air and out and about. I am an 80 year old left below the knee amputee. My mobility has decreased significantly in the last few years. It’s a real boost to be able to just get out of the house.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Was easy to assemble with few…

Was easy to assemble with few parts.Love riding my scooter.Im ninety and got my mail and visited my son nearby.It rides over grass smoothly. WOULD BUY AGAIN.

13 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you so much 😊

We’re thrilled to hear you’re enjoying it and staying active—sounds like it’s working perfectly for you!

Rated 5 out of 5 stars

I love that you can go on grass and…

I love that you can go on grass and bumps. most lightweight wheel chairs cannot. Its my favorite chair for outside adventures. It is too heavy for me to pick up, unfortunately so its not a chair I can take to appointments but Its one I can go outside with.

14 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you for your feedback 😊

Glad to hear you enjoy it for outdoor use! We appreciate your note about the weight and will keep improving.

Rated 5 out of 5 stars

A small thing with a big impact

In March of 2024, after falling and breaking a hip and some bones in my lower back, I bought an S3 mobility scooter from Glashow. Last month we moved and in the move my keys to scooter were misplaced, making my scooter a 70 lb paperweight. I reached out to Glashow and ordered and paid for a replacement key on March 1st. At the end of March, I received an email from Glashow saying that they were “unable to fulfill my order” and recommended that I reach out to Paiseec, their “sister company” (who knew?) to see if they could help. I did reach out to Paiseec customer service and within a week, I had a new key for my Glashow scooter. Yay!

I am now shopping for an ultralight, foldable mobility scooter and, at 32 pounds, the Paiseec L5 is at the top of my list, especially with how impressed I am with their customer service.

12 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you so much for sharing your experience. We’re glad we could help get you a replacement key quickly and truly appreciate your kind words about our service.

Rated 5 out of 5 stars

Love it!

Affordable, lightweight and compact

13 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thanks for sharing!

Rated 5 out of 5 stars

The joy of mobility

I was real active before getting Stage 4 metastatic Triple Negative Breast Cancer 10 months ago. Since I can only stand and walk for 5 minutes nowadays due to the cancer’s progression and low blood counts, I did a lot of research on mobility scooters before I purchased my S3 scooter from Paiseec.
It has changed my life. I now can join my husband on walks around the lake with my puppy. I can shop in stores and malls instead of just waiting in the car while he runs quick errands. It rides smoothly over grassy areas so I am once again looking forward to going to summer art fairs. I love the three speeds and mostly use the 3mph one when joining my husband on walks. It matches his walking pace perfectly. This scooter does everything I wanted a scooter to do.

12 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you so much for sharing your story with us 💛

We are truly honored that the S3 has helped you regain mobility and enjoy precious moments with your husband and puppy again. Your strength is inspiring, and we’re so happy the scooter is making everyday life a little easier and more joyful for you.

Wishing you many more beautiful walks and outings ahead 🌿😊

Rated 5 out of 5 stars

Great scooter, even better customer service

Our scooter has been great but the customer service has been exceptional! We recently traveled on planes, taxi, busses, subways, hotels with no problems with the scooter! We did loose one of the keys and a small part came off and was lost and we emailed and had replacements very quickly. It was easy and we got everything we needed with no hassle. Thank you!!!

1 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you so much for your wonderful feedback! 😊

We’re really happy to hear the scooter has been working great for your travels, and that our team could quickly help with the replacement parts. Your support means a lot to us!

Wishing you many more smooth and easy trips ahead 🚗✨

Rated 5 out of 5 stars

I bought the S3 for my mom and it was…

I bought the S3 for my mom and it was one of the best purchase I did because not only the designis sleek, it is very powerful to go up hill and warns you if it’s too dangerous. I can’t believe how it is Affordable compared to the other electric scooters and the design is not even close to being comparable because I did all my research before purchasing!

It’s been a year since this was purchased and still works like new and it’s been sitting outside under a carport.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Customer service and product

Customer service, efficient delivery, easy installation, came as described, it is what I expected and more

8 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you so much for your kind feedback!

Rated 5 out of 5 stars

My son's favorite chair!

My son has been using the Paiseec power chair for 3 months now. It's his absolute favorite wheelchair. He struggled with self propelling a manual chair and we did not want a heavy weight power chair. This chair has been the best of both worlds - light weight and easy to use!

6 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you so much for your kind words! We’re thrilled to hear your son is enjoying his Paiseec power chair and that it’s making life easier for him.

Rated 5 out of 5 stars

Excellent product - Fast Shipping!

First - shipping was FAST! I ordered the D3 Lightweight scooter and it has been life changing for me. Light enough for me to handle on my own, and gives me the mobility and freedom to do things I haven’t been able to do - take my dog on walks, go to the grocery store, etc. The scooter itself is a powerhouse and meets my needs perfectly!

22 March 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you for your wonderful feedback! We’re so glad the D3 scooter is giving you freedom and making daily life easier.

Rated 5 out of 5 stars

Great product

Great product - exactly what I was needed for my 88 year old father - very easy to put together - very easy to transport in/out of trunk - light weight which is convenient for me to transport. I highly recommend this product.

2 April 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you for your feedback! We’re so glad it’s helping your father and that transport is easy. Appreciate your recommendation!

Rated 5 out of 5 stars

I was initially very skeptical about purchasing…

I was very skeptical about purchasing this scooter on Amazon. A friend had an earlier model, so I ordered it. It’s great! My grandson and I can lift it into my SUV (70#), I can ride it all day without charging, it’s stable and handles a lot of outdoor terrains well! It charges quickly, but don’t leave it plugged in. Read the instructions. I’ve considered taking it on a plane. JetBlue says I can ride it up to the cabin door, remove the lithium battery to keep under my seat, and they will put the scooter in baggage. A hotel lost my charging cords but I was able to order a new one from them. Very happy with it.

7 May 2025
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you for your review! We’re glad the scooter is working well, easy to lift, and handles outdoor terrain. Happy to hear it’s making travel and daily use easier for you!

Rated 5 out of 5 stars

I am grateful to have this scooter to…

I am grateful to have this scooter to take me around. I have no problem to climb up hill. A 25 mileage is a plus. This scooter can carry a heavy loads. Yes. I am very pleased to have this paiseec mobility scooter.

31 March 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you for your feedback! We’re thrilled to hear you’re enjoying the scooter’s range, hill-climbing, and load capacity.

Rated 5 out of 5 stars

Everything as advertised!

The delivery was speedy. The prep/assembly was painless, and the scooter works great.

27 March 2026
Unprompted review
Paiseec Mobility logo

Reply from Paiseec Mobility

Thank you so much for your wonderful feedback! 😊

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