Received my painting today and just got it hung up - it looks fantastic! The overall process and shipping took a bit longer than advertised, but the final piece is very close to the product photo. I'm... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As a graffiti art enthusiast, I've been blown away by the selection at Paints Lab. Each piece tells a unique story and showcases the incredible talent of urban artists. My recent purchase arrived prom... See more
generally, the painting was similar to the original however it has no depth, and the paint runs/graffiti appear artificial, and the graffiti does not flow as it should .. the artist tried too hard... See more
The painting arrived on time and well packaged for a 39x39 stretched piece. I can see the paint strokes in the artwork and it looks even better than the example photo. There was no communication abo... See more
Company details
Written by the company
Welcome to Paints Lab, your ultimate destination for unique and captivating paintings on canvas. We pride ourselves in offering a diverse collection of exquisite handmade canvas art that transcends conventional boundaries. With a focus on both Abstract Wall Art and Graffiti Wall Art, we invite you to explore a world of artistic expression that resonates with your individuality.
Contact info
2 Frederick Street, WC1X 0ND, London, United Kingdom
- info@paintslab.com
- paintslab.com
3.9
Great
34 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience. We timely received exactly what was expected. The customer service was very responsive and solution oriented.
15 October 2024
A++ overall
Great customer support. Quick responses and rendered in my photo into my living room wall. Product came out amazing.
4 September 2024
The frame came unwired which was sort…
The frame came unwired which was sort of annoying. I thought it would be ready to hang.
15 August 2024
39x39 dream big dreams painting stretched
The painting arrived on time and well packaged for a 39x39 stretched piece. I can see the paint strokes in the artwork and it looks even better than the example photo. There was no communication about the artwork being sent or DHL notifying that they were out for delivery. Honestly though if you buy a nice piece of art your watching for it so that not a major concern but maybe something to improve the experience.
26 July 2024
Banksy painting
Very responsive customer service; we absolutely love our painting (exceeded expectations)
29 April 2024
Highly rate them
They were very professional from start to finish. All deadlines were met, the paint job was great, and they kept my apartment clean.
20 April 2024
Missed letters in two words so it…
Missed letters in two words so it doesn’t make sense and is improper spelling
3 April 2024
I'm thrilled with my recent wall...
I'm thrilled with my recent wall art purchase from Paintslab. The artwork is even more stunning in person and really transformed the room. Will be telling all my friends about them!
7 April 2024
Unprompted review
Professionalism
The crew was extremely responsive and helpful in answering my many questions.
29 March 2024
I absolutely love the variety...
I absolutely love the variety of wall art available at this store! The quality is top-notch, and I was impressed by how vibrant the colors are. The customer service was also fantastic - they were very helpful in assisting me with finding the perfect piece for my living room. I will definitely be coming back for more to decorate the other rooms in my home!
27 March 2024
Unprompted review
Graffiti Art Enthusiast's Dream!
As a graffiti art enthusiast, I've been blown away by the selection at Paints Lab. Each piece tells a unique story and showcases the incredible talent of urban artists. My recent purchase arrived promptly and securely packaged, ready to add a burst of creativity to my space. Paints Lab has become my go-to destination for authentic graffiti art that speaks to the soul.
20 March 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.