I work with adult English language learners and Padlet offers sooo much for us. Recently, we used a weekly board for verbal responses to a question posed by me or a student. Using the audio func... See more
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We just got a Phishing scam from a hacker that was using a padlet.com URL to fool users and gaining full access to users emails and then spamming out emails from the users account, address list and c... See more
Company replied
My initial free subscription expired and my Padlets were “frozen”. When I first started using Padlet, I loved it so much that I asked our District to subscribe for all teachers in the San Mateo Union... See more
I really enjoy using padlet to teach my classes! It's easy to use and engaging for my students. When I had a problem with a few of the features on the posts, I sent my feedback in and Pete responded v... See more
Company details
Written by the company
Padlet offers beautiful boards and canvases for visual thinkers and learners. Use boards to collect, organize, and present anything. Use sandboxes for whiteboarding, lessons, and activities.
Contact info
United States
- padlet.com
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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I really love PadLet
I really love Padlet, but to be honest, i appreciate the most their costumer support team. They just are so kind and supportive, they know how to help with everything!❤️ Thank you so so so much, with all my heart ❤️❤️
Quick and helpful response to my query
I wasn‘t able to archive some of my content and looking up the help pages confused me further. The response from the padlet team was very quick, friendly and helpful. It resolved my issue.
Great customer service as always. Thanks
Best customer service
Best customer service we have experienced, my questions were precisely answered in very timely manner. We love the product and just playing with it. Very easy to use and customer service experience was wonderful.
I use Padlet for my academic classes
I use Padlet for my academic classes. As the academic year has ended and there is a lull of 5 months, I've requested to stop my subscription and will restart when the new semester starts.
Your staff's understanding is amazing and the response is quick to accommodate my request and schedule. Thanks a bundle!
Nothing just gets left
My questions were directed to the right place, and in good time.
Nothing was brushed to one side.
The person was very approachable - and the problem had already been solved.
Nothing just gets left
Fixed in under 24 hours! fantastic!
I cant believe I found a bug and it was fixed in less than 24 hours. And, you kept a quick and clean avenue for communication. Well done! I love Padlet!
I had some problems to paste a link
I had some problems to paste a link. I contacted the helping team and got a response very early and they tried all to solve my problem.
Great!
Awesome tech support experience
Chelsea gave a quick and precise answer to a technical question about file storage location (uploading vs using a Google link). Could not find anything online. She was awesome!
Exceptional customer service
Exceptional customer service. The Padlet team responded quickly, answered a multitude of questions, and proposed and executed a solution that left us with exactly the outcome we wanted. Throughout weeks of communication they were always thorough, helpful, and diligent. This level of service could not be better.
Very quick and helpful respond which…
Very quick and helpful respond which got things sorted

Reply from Padlet
Exceptional Service
We have a unique experience being university based subscribers and when a situation arose, Audrey was incredibly responsive, resourceful and friendly in helping us resolve it.
Padlet is an incredible resource for teacher educators as well as teachers and I am so glad we can continue using it.
Fast and useful reply
Padlet rocks!
This is an extremely intuitive product and representatives are always quick to respond in an easy to understand manner. Love that they have helped us to preserve our Jamboards and the padlets are so easy to use and interactive as well!
Very good customer services
Very good customer services - responses felt friendly and encouraging. I asked for help transferring a Padlet I'd started on an OCA course to my personal profile. My query was answered very quickly and my padlets transferred instantly.
I've also really enjoyed using Padlet itself. So many opportunities to use this platform, yet I like how simple and satisfying it is to organise your visual work.
No Customer Support
My department paid £89.99 per year for Platinum membership. I messaged Padlet on three separate occasions but *never* received a response. The first time was regarding faulty Padlet message editing software and the other times were regarding continuing our membership. However, I will now be recommending that my department does *not* renew its Padlet Platinum membership. Customer support is essential. Regardless, my first message also helped Padlet improve its software, which was still faulty when I last tried.

Reply from Padlet
Padlet service
Padlet team reply very quickly and politely. Plus, Padlet is very easy to use and user friendly.
Super fast response
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