This is my third purchase from paddle outlet and has always they are top for one of my online stores great communication and super fast delivery at great prices. You couldn't wish for any more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not only did I find my kayak at a competitive price, I got a free dry robe. The packaging was really sturdy and arrived really quickly. I highly recommend this company. If yiou want excellent custo... See more
Easy transaction, quick delivery with good communication throughout. I bought the Beachbox shower for surf trips and camping. Great piece of kit. Will definitely use Paddle Outlet again!
I bought a three man kayak, paddles, a pump and life jackets. It was good quality at a good price so I was very happy. I did have trouble pumping it up on site and phoned Paddle Outlet but I couldn’t... See more
Company details
Written by the company
We specialise in selling premium paddle sports equipment within the UK and the EU.
Contact info
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, United Kingdom
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4.7
Excellent
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent price. Quick service.
Excellent price.
Quick delivery.
I ordered a Pro-Z Tango 200 kayak.
The only issue was that they didn't have the colour that I ordered but Conor came back to me within 15 mins of my order and explained this. He offered an alternative colour which was fine.
I added a pair of wet suite shoes which took the order over a trigger which entitled me to a free gift - a towel poncho which is ideal for changing in at the beach etc. Perfect!
Thank you Paddle Outlet.
Thank you Conor.
6 July 2026
Reply from Paddle Outlet
You're very welcome
Conor
Reply from Paddle Outlet
Great to hear it
Fantastic
Fantastic, extremely responsive service and quick free delivery to EU. There were some minor issues with kayak, but it was a manufacturer's fault.
20 June 2026
Great product and service!
Easy transaction, quick delivery with good communication throughout.
I bought the Beachbox shower for surf trips and camping. Great piece of kit. Will definitely use Paddle Outlet again!
15 June 2026
Very friendly and professional service
Very friendly and professional service; the kayak arrived on time. I would recommend Paddle Outlet to anyone, and I will certainly use them again
12 June 2026
Great price on a great product
Great price on a great product. Arrived quick and complete.
2 June 2026
:) :)
Great store. Fast order fulfillment – to Poland. Carefully packaged, the product is 100% as described. They respond to emails promptly. I recommend!
30 May 2026
Excellent experience
Ordered a Kayak. Found everything i needed. Delivery fast, prices good.
28 May 2026
Great products at competitive prices
Great products at competitive prices. Super fast delivery and helpful staff.
Highly recommended.
27 May 2026
Perfect
Order a thing. The thing is a good price. They get the thing to you in a timely manner.
Perfect.
24 May 2026
Reply from Paddle Outlet
Thank you for your great review
Excellent and responsive customer service
I ordered an item and shortly afterwards contacted Paddle outlet to cancel the order. they responded swiftly and refunded me straight away. Excellent customer service
12 May 2026
Unprompted review
Reply from Paddle Outlet
Thanks for taking the time to leave us feedback
Top notch service and delivery
Quick replies to my questions and efficient shipping made the purchase process very easy.
4 May 2026
Reply from Paddle Outlet
Happy to help
Reply from Paddle Outlet
Much appreciated
Conor
Friendly welcome and professional…
Friendly welcome and professional greetings by Conor. Immediately positive response for an obscure small kayak clip request. Part found in 24 hrs, dispatched by Joe , equally helpful.
Clearly a very 5* service from an excellent business
8 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.