The clue is in the review title. Packfleet make efficient delivery, whilst keeping the recipient totally informed by message, look effortless. I don’t know why more companies don’t use them. They t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was my 3rd experience with Packfleet delivery services. Outstanding service. They provide advance notice of their likely delivery time (but then, so what you might ask, because many others do t... See more
Just had my delivery via packfleet, DHL delivery. Was impressed with the notifications and tracking information, was able to gauge roughly how long the driver would be. Would be even better if we ha... See more
My second experience of Packfleet, delivering my CheeseGeek parcel. On time, you get a one hour window and the option to specify (paid) the night before. Then an alert when the driver is close. Unlike... See more
Company details
Written by the company
Deliveries that actually deliver: We're on a mission to offer the best deliveries on Earth
Contact info
United Kingdom
- hello@packfleet.com
- packfleet.com
The driver was very professional
The driver was very professional. Our house is hard to find. He delivered to the door and even closed the gate when he left. Fantastic service
Package was left exactly where I asked…
Package was left exactly where I asked - out of site!
Top notch service from a provider who…
Top notch service from a provider who really cares and gets it right - regular notifications and especially when traffic situations mean delays and always delivers safely to the door and with a smile! Well done team Packfleet.
Grateful
The very nice driver waited for someone here to open the door and delivered the parcel personally .
Very much appreciated. Thank you
The road outside my flat closed 20 mins…
The road outside my flat closed 20 mins before, because of a football match, tonnes of people walking on street, must have been pretty hectic for driver. 0 complaints, really great job!
Unbeatable
Best delivery service. I’ve now had three deliveries from them. Forecasting of delivery time and actual delivery time is very accurate. Tracking works well as do the options if you aren’t going to be in.
Amazing!
First time I heard about this company, I ordered @mylasmoss, delivery was great and on time, so many options if not in with an option not to ring bell!! Driver was informative,let me know eta and super friendly.
Perfect delivery
Great communication leading up to the delivery which arrived on time. A very polite gentleman delivered my box which was in perfect condition. Very happy customer.
Great 5* service thank you .,,,,communications regards my…
Great communications regards my delivery and nice to have a smiley delivery person who arrive in the time slot .
I cannot fault the service
I appreciated the information and…
I appreciated the information and updates on delivery.The agent was patient and helpful in allowing me time to open the communal entry door when the system failed.
Had never heard of them but a company I…
Had never heard of them but a company I really like (@BoldBeanCo) uses them and I know they are super customer-focussed - they were right! On time delivery, all safe.
Efficient service
Friendly, helpful delivery driver. Thanks
Delivery arrived during the one hour slot we were given - very useful.
Ability to change date of delivery also useful.
The delivery was not only on time
The delivery was not only on time, but the driver arrived even earlier than estimated which was fantastic and meant I wasn't late for work. Many thanks!
Great delivery company
I’ve never heard of this company before, but I was pleasantly surprised. I was kept updated about the delivery date and time, and the guy who delivered my parcel was so polite and friendly.
A breath of fresh air compared to some delivery companies. Highly recommended!
Perfect!
Everything was perfect! Great communication and a friendly driver who brought the package to my door.
Great communication about delivery time
Great communication about delivery time
What a delightful young delivery guy
What a delightful young delivery guy! I was informed of a delivery window which was adhered to and had a cold, wet, miserable day brightened by a happy, smiling man who was obviously frozen.
Excellent service
Kept well informed of delivery status , able to see Drivers progress via email/text messages.
Drivers friendly and polite .
The driver delivered within the…
The driver delivered within the previously announced timeslot. Everything absolutely smooth. Many thanks!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








