Packeze Reviews 78

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, finding them sturdy, vibrant, and exceeding expectations. The ordering process is often described as clear, straightforward, and easy to use, with many appreciating the design tool for custom products. Additionally, the delivery service is frequently praised for its speed and efficiency, with items arriving on time or even earlier than expected. However, some people were dissatisfied with the order and service, experiencing significant delays in production and shipping, and a lack of communication regarding their order status. There are also instances where customers did not receive their full order, or the product received did not match what was ordered or expected.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers praising the incredible quality,... See more

Order

Customers had ambiguous experiences with order fulfillment, with some reporting that their orders did not... See more

Quality

Customers consistently note positive experiences with quality, with many highlighting the incredible quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and timely... See more

Service

Users describe ambiguous interactions with service, with some customers expressing high satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought about 100 boxes of four different sizes, to allow for efficient packing as we were moving to a new home. The boxes were easy to order, arrived quickly and were very high quality. I wasn’t sur... See more

Rated 5 out of 5 stars

After several failed attempts with graphic designers to design a backdrop for a conference we are attending; I found Packeze through Instagram (lol, I know)! After speaking to the lady who answered th... See more

Rated 5 out of 5 stars

I ordered the plain medium boxes for my cross-country move and they were perfect! They’re sturdy, plain brown cardboard, you can’t beat the price, and they shipped relatively quickly right to my door!... See more

Rated 5 out of 5 stars

Great quality of products and great price for everything that we received. We got 20 yard signs, door hangers, business cards, and magnets - everything looks great and clear and good quality. Will ord... See more


Company details

  1. Digital Printing Service
  2. Moving Supply Store

Written by the company

Packeze is your trusted partner for high-quality print, packaging, and marketing solutions—without the usual hassle or inflated price tags. From yard signs, banners, and business cards to targeted tools like EDDM, we help businesses and individuals show up strong, look good, and get noticed—without breaking the budget. We also offer practical moving and packing supplies to keep projects on track, whether you're growing a business or just getting things from A to B. What sets us apart? We combine smart logistics with thoughtful design, cost-conscious options, and a people-first approach. That means fast turnaround times, dependable quality, and real support—so you can focus on what matters most.


Contact info

3.6

Average

TrustScore 3.5 out of 5

78 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Strong boxes for only $1? YES!

Not sure about the negative reviews - I couldn't be happier. $1 boxes that ship free - you can't beat that. No, they won't arrive the next day - they are only $1 and ship free. Are they $1 boxes - no, they are better than you'd expect. I was pleasantly surprised, and will be ordering more. You can't get $1 boxes anywhere - definitely not of this strength and shipped free. I'm beyond impressed!!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

I am extremely happy with them

I am extremely happy with them. I think in our economy today to have quality product and good price is hard to find. I am not sure what happen with others but I will be ordering again. The boxes are nice and heavy and they delivered right to my door.

8 June 2024
Unprompted review
Rated 1 out of 5 stars

Paid for “same day processing and…

Paid for “same day processing and shipping”, and it didn’t process or ship that day. It was before their allotted time slot of before 3pm. Sent an email to their CS. No response. I’ll now have to get my bank to refund.

28 May 2024
Unprompted review
Packeze logo

Reply from Packeze

Hi Liz! Please be advised that our customer service hours are M-F 9:00am - 5:30pm CST. Please allow 24 hours for a response to inquiries. Hours are subject to change on holidays. The holidays that we are closed are as follows: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day. A member of our customer service team will be in contact shortly. Thank you!

Rated 1 out of 5 stars

I placed an order a few days ago

I placed an order a few days ago. All I want to know is when the order will arrive and I can’t get anyone to answer me. They don’t have a number on their website. I reached out to someone on their Instagram page. They read it and just ignored me! Very unprofessional! I just want my money back now.

22 May 2024
Unprompted review
Packeze logo

Reply from Packeze

Hi Theresa,
Thank you for your feedback. I see your email, received this morning. Our customer service team works very hard to reply to emails in a timely manner. Our senior sales specialist will be in touch with you shortly. Thank you!

Rated 1 out of 5 stars

I’m trying to get in touch with someone…

I’m trying to get in touch with someone about an order I placed . Didn’t receive a confirmation email only a text message . I paid for priority 2 day shipping . How do I contact someone

12 May 2024
Unprompted review
Packeze logo

Reply from Packeze

Hi Tara, a sales specialist will be in contact shortly to further explain our shipping policy and "priority picking and free shipping" fee that you selected at checkout.

Rated 5 out of 5 stars

Pleasantly surprised

Pleasantly surprised, boxes were good quality, amazing value for $1.00 with free shipping. Best option available if you’re moving on a budget, definitely will order again.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

You get what you pay for

Ordered 10 large white boxes with handles, and 20 medium white boxes. Received 10 large white boxes - 2 that were improperly glued (can not be folded/used), and several with the handles and print wrong. The glue is cheap and several boxes split at the edges easily. The 20 medium white boxes arrived brown. I asked the company what happened and they said they changed the boxes after I ordered. They didn't bother to notify me. They offered to send a new pack of large boxes because of the boxes that arrived unusable. That was 17 days ago and they have not replied since that they're actually sending anything. I'm now in need of those boxes I was supposed to have. Do yourself a favor and don't bother. Spend a quarter more on boxes that aren't going to be so flawed. You get what you pay for, sadly.

22 April 2024
Unprompted review
Packeze logo

Reply from Packeze

Hi Rebecca,
Thank you for your feedback and I apologize that you had an unpleasant experience during what can already be a stressful time of moving. We are continuously working to better any flaws that there may be in our procedures from production to shipping to customer service. Please check your email regarding replacement for the 2 boxes that you informed us were unusable.
Thanks so much,
Packeze

Rated 5 out of 5 stars

Best Service Ever

The quality of these boxes for the price is awesome.
Price point is by far best and delivered to my door!

Will definitely use again and recommend 100%!

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Boxes

I purchased 6 bundles of boxes from Packeze and could not be happier with the quality. Their customer service 5 star!!!

26 March 2024
Unprompted review
Rated 5 out of 5 stars

I was surprised to see the negative…

I was surprised to see the negative reviews on here. I ordered boxes from Packeze & received them within the time window stated on the website. There was a little wait but when I contacted customer service they were very helpful and understanding. I was worried considering the prices of the boxes being so low but when I received my boxes I had to come give them their props…. Quality of the boxes were 10/10. I just want to know, what’s the catch??

25 March 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Packeze

I paid for 10 boxes measuring 20x20x15. A representative from the company texted me asking if it'd be okay if they substituted those with 20x20x12.5 boxes. I told them that was fine as long as I was discounted for the 10,000 in^3 I was losing with this substitution. The rep responded by telling me of the prices of the boxes they sell, completely ignoring my concern. On top of that, it took nearly 2 weeks for them to reach out with this information. Bad experience due to bad customer service.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

These are good boxes yall

These are good boxes yall. I took a leap of faith and ordered for my move. I especially like the large ones with handles but the smaller ones are well made as well. You can’t beat this price. Shipping takes a little time so order early but buy with confidence. GREAT boxes.
I’m ordering more!
Crystal K Prosper Tx

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Wary of this company (few reviews

Wary of this company (few reviews, really great prices on packing boxes). Shipping was slightly delayed, but my emails were answered very promptly. $60 for 45 good size boxes (30 large, 15 extra large). Will order more from packeze if needed, thanks!

28 February 2024
Unprompted review

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