I'm a packbags fan and just got my second one. The only bags I've been wearing in the past years, and they look exactly the same after being worn for hundreds of days. Super qualitative :)
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See what reviewers are saying
I love the brand identity and the idea behind the build your own, but I must say that I thinks it would be amazing to have on the website the preview of the bag. I like the one I choose but maybe I w... See more
Absolutely loving my new PACKBAGS! 🎒 The design is super stylish and the quality is top-notch. Plus, they're all EU fabric and modular construction, which is a huge win for me. Everything from the... See more
Company replied
Had a very nice experience with Packbags. Packbags agreed to tailor a bag to my needs. The resulting necessary changes in purchasing process were clearly outlined and easy to follow. Communication dur... See more
Company details
Written by the company
Circular bags - modular, contemporary design for longevity. Keep updating and repairing your bag over time. Made in Amsterdam.
Contact info
Netherlands
- packbags.nl
4.1
Great
83 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful design and feel to my bag.
Beautiful design and feel to my bag.
Less is definitely more!
25 March 2026
Lovely product made by good people
Lovely product made by good people, and really nice experience collecting from their office. Highly recommend!
4 March 2026
Great experience
Fast shipping and great quality product. Bought it as a present for my boyfriend’s birthday and I can’t wait to surprise him!
4 March 2026
Best bag!!
I'm a packbags fan and just got my second one. The only bags I've been wearing in the past years, and they look exactly the same after being worn for hundreds of days. Super qualitative :)
6 February 2026
Reply from PACKBAGS
Hi Karen, I see you made this order on the 30th of december, 1 week ago. Due to holidays your order was not shipped yet, please bear with us a few days and you will get a notification with a tracking number! best, Simone.
price–performance ratio is not appropriate
Great product, but it’s overpriced for what it offers. At that price I expected more — honestly, two-thirds of the cost would have been absolutely sufficient.
17 October 2025
My every day carry bag
My every day carry bag. Just as perfect as I dreamed it would be.
Also I accidentally bought the smaller one first and the returns process was super easy. I never return things so had been very nervous!!
3 October 2025
Cant assemble the bag
Cant assemble the bag, or tie the knot as you did. Also how on earth is the pouch supposed to stay in the basket ?? How do you attach it it’s so unclear and no instructions
28 July 2025
Super customer service and the products…
Super customer service and the products are just suuuuper amazing! <3
30 July 2025
Great and fast service
28 June 2024
Still don’t know where is my order
12 June 2024
Reply from PACKBAGS
Dear Mariana,
We're sorry your order hasn't arrived to you yet! I've sent you an email in regards to the carrier FedEx requiring some further information from you in order for it to be released.
Absolutely loving my new PACKBAGS
Absolutely loving my new PACKBAGS! 🎒
The design is super stylish and the quality is top-notch. Plus, they're all EU fabric and modular construction, which is a huge win for me. Everything from the product to the packaging was on point. Highly recommend!! ✨✨✨✨
30 May 2024
Reply from PACKBAGS
Thank you Pablo!! We're very happy to hear you enjoy PACKBAGS :)
Good!
I had to have it shipped internationally and they were very helpful with the shipping instructions. The product is really lightweight, a good size, and looks great with my summer outfits.
8 May 2024
nice modular bags <3 and fast shipping!
29 April 2024
Very comfortable and beautiful bag!
Very comfortable and beautiful bag!
If on the site when selecting colours add a photo of each item and colour separately - it would be even more clear and convenient
3 May 2024
A+++ customer experience
Had a very nice experience with Packbags. Packbags agreed to tailor a bag to my needs. The resulting necessary changes in purchasing process were clearly outlined and easy to follow. Communication during the initial brainstorm and the rest of the process was clear and done in a pleasant manner. Production, shipping & handling were swift. Looking forward to taking this bag to Patagonia and beyond!
6 May 2024
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