Great service, prices fine. Been a customer for a while and have given four stars as the quality is down this past couple of orders. Flaps tearing off when opened for packing due to glue overspill,... See more
Company replied
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See what reviewers are saying
I used to use this company a couple of times per year for bubble envelopes. i found them through eBay so would either buy directly on their website or via eBay. Whichever was best value at the... See more
Fantastic customer service. Great communication from Mani who has helped me twice in a few days on sizeable orders when others had no stock or were giving long lead times. Now our go-to supplier for p... See more
Having ordered these before, I was disappointed with the book wraps. The cardboard surface was wrinkled and the overall quality poor. After I posted a 2 star review to say so, Roshan contacted me and... See more
Company replied
Company details
Written by the company
We are a service driven supplier of packaging & parcel products. We hold a wide range of stock from core packaging products and parcel products to custom packaging solutions made to customer requirements. We guarantee that we’ll source any packaging or parcel product, which is why we’re always adding to our service and packaging & parcel product range in a continuous cycle - so there’s always plenty of reason to check back with Packaging Now for packaging and parcel products of all kinds.
Contact info
Kelvin Way, B70 7LG, West Bromwich, United Kingdom
- 0800 160 1404
- sales@packagingnow.co.uk
- packagingnow.co.uk
4.3
Excellent
424 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt service
8 April 2022
Reply from Packaging Now
Dear Bavany, thank you for your 4* review !
Kind regards,
Packaging Now Team
Easy process from start to finish,very…
Easy process from start to finish,very quick delivery.would buy again.
27 March 2022
Reply from Packaging Now
Dear Mark, thank you for your 5* review !
Kind regards,
Packaging Now Team
Quick delivery good service
23 March 2022
Reply from Packaging Now
Dear Debbie, thank you for your 5* review !
Kind regards,
Packaging Now Team
Excellent service
I made a mistake on my order so I contacted Packaging Now to see if they could help. Within a few hours the problem had been resolved in a very polite and professional way.
A great example of excellent customer service.
Thank you.
14 March 2022
Unprompted review
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Company have corrected issue
The company have now corrected the issue with us which we are very grateful for
Poor quality customers have complained and good falling out the bottom
12 March 2022
Reply from Packaging Now
Dear Justin,
We do apologise we have not been made aware of this as we would have resolved it immediately.
Someone from the customer service team will be in contact with you immediately to resolve this
Again, we apologise for any inconvenience caused.
Kind Regards,
Packaging Now Team
Good service
One small problem with l;ate delivery, but accepted and sorted by the company very quickly. Good service!
22 February 2022
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Reply from Packaging Now
Dear customer, thank you for your 4* review !
We look forward to working with you again to build upon our star rating
Kind regards,
Packaging Now Team
Perfect thanks.
Great just what I needed. arrived in good time and safely if a bit randomly packed.
15 February 2022
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
fabulous customer service!
15 February 2022
Unprompted review
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Excellent prices
Excellent prices, excellent quality and a quick service. Will definitely use again.
15 February 2022
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
I always buy from this company..
I always buy from this company..
Quick delivery and very good customer service and price.
Highly recommend !
8 February 2022
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Disappointed, then highly impressed!
Having ordered these before, I was disappointed with the book wraps. The cardboard surface was wrinkled and the overall quality poor. After I posted a 2 star review to say so, Roshan contacted me and asked if I would like a replacement at no extra cost. Well, what could I say? The replacement arrived today and I am delighted. Impressive customer service. Thank you very much!
8 February 2022
Reply from Packaging Now
Dear David
Thank you for your honest review, we are delighted that we were able to resolve this for you!
Kind regards,
Roshan
Provided exactly what I was needing
Provided exactly what I was needing, competitively priced and promptly dispatched and delivered. No issues at all. Would recommend and use again
8 February 2022
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Quick, efficient, polite
I had a problem with my order at the last moment which was my fault. The whole thing was dealt with really quickly and efficiently over the phone.
I wish every transaction went as well as this one.
4 January 2022
Unprompted review
Reply from Packaging Now
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Great quality, quick delivery, fast communication
I ordered postal boxes and tissue paper and the quality is excellent. The boxes are very strong and I’m confident they will protect my goods properly. Delivery time was very fast too, especially for Christmas time.
When I spoke to a member of staff on the live chat, communication was super quick, efficient and helpful.
7 December 2021
Unprompted review
Good delivery and good items that I've…
Good delivery and good items that I've bought really happy
2 December 2021
Excellent prices and great service from…
Excellent prices and great service from PackagingNow.
Highly recommended.
22 November 2021
Very fast delivery!
16 November 2021
The product was great and exactly what…
The product was great and exactly what I required however it was left outside on delivery during a really wet day so I lost several of the boxes due to water damage.
15 November 2021
Reply from Packaging Now
Good Morning Jennifer,
We apologise for this, one of our customer service representatives will be in contact shortly.
Regards,
PN Team
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