Product appears to be okay but was disappointed with delivery. Ordered on a Saturday but wasn’t dispatched until the Wednesday, eventually arriving on the Saturday. Seems very slow and at £4.29, quite... See more
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See what reviewers are saying
Having shopped at pabo before when I saw an email promising a free gift I thought why not! Ordered and arrived quite quickly! No free gift! Thought the offer might have expired and I hadn't noticed so... See more
Company replied
Having been really pleased with previous orders from pabo I thought I would order again. I placed my order on the 19/05/2016 and payment went straight out. Received an email saying items will be despa... See more
Company replied
Loved the variety of items to choose from and all from the comfort of my home. Easy website to navigate and given a realistic idea of delivery times and options. My box of joy arrived quickly and was... See more
Company details
Written by the company
Be a pioneer. Be independent. Break down conventions. Do the right thing from the start - even when society is not ready for it. This is what Beate Uhse stands for, in the past, the present, and even the future. Beate Uhse does not only fulfil their customer’s wishes but also inspires and encourages them to pursue their dreams and desires, and to embrace their sexuality. This is the case for all of Europe. After all, with more brands alongside Beate Uhse, such as Pabo and Adam & Eve and with affiliates in the Netherlands, France, Belgium, Austria, Czechia and Great Britain, we are there for our customers.
Contact info
Phoenixweg 6, 9641 KS, Veendam, Netherlands
- +31 85 130 847 8
- helpdesk@beate-uhse-group.co.uk
- pabo.com
Loads of choice at decent prices
Loads of choice at decent prices, well worth a look
25 October 2019
Unprompted review
Items great but trying to get bk in…
Items great but trying to get bk in touch through there on line is useless sent 6 messages when it would work still no reply that was over a week ago I then tried what’s app that just sent you to what’s app with no number to send message 😱
25 October 2019
Unprompted review
Reply from Pabo UK
Dear Darren,
Thanks for your message.
I'm sorry to hear that you couldn't get in touch with us.
Our email address is: helpdesk@beate-uhse-group.com and our phonenumber is: +31 85 130 847 8.
Is there anything we can still do for you?
Best regards,
Customerservice Beate Uhse Group B.V.
I didn’t receive my item to my address…
I didn’t receive my item to my address so I’m not happy with it because I didn’t get it :(
27 September 2019
Unprompted review
Reply from Pabo UK
Dear Christopher,
Thanks for your message.
I see that UPS delivered your package at an UPS Access Point. According to UPS you've pickup the package.
Wish you lots of luck with your order.
Best regards,
Customerservice Beate Uhse Group B.V.
Money taken and items never received
I ordered from them in June and they took my money for the order but I have never received my items. I have emailed them four times but still no response. I will never use them again.
12 August 2019
Unprompted review
Reply from Pabo UK
Dear Emma,
Thank you for your message.
As you may have read in the media, Beate Uhse / Pabo 4.0 is insolvent and its online operations were acquired on July 10. You are now registering with the new company that has acquired BeateUhse.de.
In the existing bankruptcy procedures, orders and deliveries made before July 10, 2019 are in the hands of Beate Uhse's 'old' customer service. Unfortunately, we have no information about these orders and cannot provide you with information on how we would like to help you.
If you are still getting money from the insolvent company, you can contact the trustee and file an application with him.
We understand that this is a very uncomfortable situation and hope to have informed you
sufficiently.
Sincerely
Customer service Beate Uhse Group B.V.
Non-existant customer service
Ordered on the 1st of July, received confirmation of order via email and payment has been taken. Not received my order, have emailed twice to ask when I should expect delivery, no response. Their website advises delivery to the UK within 15 days, it’s now been 24. Will not be using them again and will now be requesting a refund via PayPal.
25 July 2019
Unprompted review
Reply from Pabo UK
Dear Cara,
Thank you for your message.
As you may have read in the media, Beate Uhse / Pabo 4.0 is insolvent and its online operations were acquired on July 10. You are now registering with the new company that has acquired BeateUhse.de.
In the existing bankruptcy procedures, orders and deliveries made before July 10, 2019 are in the hands of Beate Uhse's 'old' customer service. Unfortunately, we have no information about these orders and cannot provide you with information on how we would like to help you.
If you are still getting money from the insolvent company, you can contact the trustee and file an application with him.
We understand that this is a very uncomfortable situation and hope to have informed you
sufficiently.
Sincerely
Customer service Beate Uhse Group B.V.
Would recommend to AVOID this company
Would recommend to AVOID this company. As many before me said, they took my money, received no communication, no item, an no one replied to my emails or picked up the phone. Luckily, managed to get money back through PayPal. Lovehoney sells similar items and it is based in the UK, will use them next time as Pabo has gone down hill.
23 July 2019
Unprompted review
Reply from Pabo UK
Dear Helena,
Thank you for your message.
As you may have read in the media, Beate Uhse / Pabo 4.0 is insolvent and its online operations were acquired on July 10. You are now registering with the new company that has acquired BeateUhse.de.
In the existing bankruptcy procedures, orders and deliveries made before July 10, 2019 are in the hands of Beate Uhse's 'old' customer service. Unfortunately, we have no information about these orders and cannot provide you with information on how we would like to help you.
If you are still getting money from the insolvent company, you can contact the trustee and file an application with him.
We understand that this is a very uncomfortable situation and hope to have informed you
sufficiently.
Sincerely
Customer service Beate Uhse Group B.V.
I ordered a couple of items on 15th…
I ordered a couple of items on 15th June. I received an email on the 21st June to say they were on the way. I hadn't received them by the 13th July. So I wrote three times to find out what I should do as I haven't received my items and have heard nothing from them.
If this is their customer service, steer clear of this company.
22 July 2019
Unprompted review
Reply from Pabo UK
Dear Andrew,
Thank you for your message.
As you may have read in the media, Beate Uhse / Pabo 4.0 is insolvent and its online operations were acquired on July 10. You are now registering with the new company that has acquired BeateUhse.de.
In the existing bankruptcy procedures, orders and deliveries made before July 10, 2019 are in the hands of Beate Uhse's 'old' customer service. Unfortunately, we have no information about these orders and cannot provide you with information on how we would like to help you.
If you are still getting money from the insolvent company, you can contact the trustee and file an application with him.
We understand that this is a very uncomfortable situation and hope to have informed you
sufficiently.
Sincerely
Customer service Beate Uhse Group B.V.
Reply from Pabo UK
Dear Rob,
Thank you for your message.
As you may have read in the media, Beate Uhse / Pabo 4.0 is insolvent and its online operations were acquired on July 10. You are now registering with the new company that has acquired BeateUhse.de.
In the existing bankruptcy procedures, orders and deliveries made before July 10, 2019 are in the hands of Beate Uhse's 'old' customer service. Unfortunately, we have no information about these orders and cannot provide you with information on how we would like to help you.
If you are still getting money from the insolvent company, you can contact the trustee and file an application with him.
We understand that this is a very uncomfortable situation and hope to have informed you
sufficiently.
Sincerely
Customer service Beate Uhse Group B.V.
Money taken order not delivered after 22 days. Don’t order/buy on Pabo’s website!!
Not sure how others have given them positive reviews. I had placed my order with them 22 days ago during their special promotion weekend. Pabo was quick to immediately debit my account and get paid for the cost of goods however till today I haven’t received my order. My first email was responded to advising that they have an issue with their warehouse which they don’t know when it will be resolved (???) but I can wait or get a refund. I made an error of judgment and trusted them to resolve the issue and receive my order instead of asking to refund. This was followed by 3 emails requesting status of my order & when will I receive it which have all gone unanswered! Also I agree that there is no contact no. and after the threat of loosing my money paid for the order, I wouldn’t want to incur more costs by calling their premium no. or Netherlands no.
Also when I try to sign into my account it shows cannot log in and request to open a new account which on doing so advises account with my email already exists & cannot crest a new one??
I have searched their website for contact details but weirdly they give a .co.uk email id for ensign them for orders placed before 10th July & a open field email in which you can populate the details for orders placed after 10th July with a comment that they will respond within 4 hours on a working day. Tried sending mail using this route however 16 hours later no response has been received.
Honestly currently steer clear of buying anything on Pabo’s website.
16 July 2019
Unprompted review
Reply from Pabo UK
Dear M.V.,
Thank you for your message.
As you may have read in the media, Beate Uhse / Pabo 4.0 is insolvent and its online operations were acquired on July 10. You are now registering with the new company that has acquired BeateUhse.de.
In the existing bankruptcy procedures, orders and deliveries made before July 10, 2019 are in the hands of Beate Uhse's 'old' customer service. Unfortunately, we have no information about these orders and cannot provide you with information on how we would like to help you.
If you are still getting money from the insolvent company, you can contact the trustee and file an application with him.
We understand that this is a very uncomfortable situation and hope to have informed you
sufficiently.
Sincerely
Customer service Beate Uhse Group B.V.
Non delivery and no contact possible
I ordered 2 items on the internet from Pabo uk and almost 3 weeks later I have not received any goods and emails are not replied to and their answering system does not work. My payment appears to be lost and I have no means of contacting them. BEWARE.
12 July 2019
Unprompted review
Reply from Pabo UK
Dear John,
Thank you for your message.
As you may have read in the media, Beate Uhse / Pabo 4.0 is insolvent and its online operations were acquired on July 10. You are now registering with the new company that has acquired BeateUhse.de.
In the existing bankruptcy procedures, orders and deliveries made before July 10, 2019 are in the hands of Beate Uhse's 'old' customer service. Unfortunately, we have no information about these orders and cannot provide you with information on how we would like to help you.
If you are still getting money from the insolvent company, you can contact the trustee and file an application with him.
We understand that this is a very uncomfortable situation and hope to have informed you
sufficiently.
Sincerely
Customer service Beate Uhse Group B.V.
Good quality items from a very easy to…
Good quality items from a very easy to use site
11 July 2019
Unprompted review
Bought and had goods but charged for delivery
Bought and had goods but charged for delivery when should have been. Been advised will get refund but over a month later still waiting and emails being ignored. Crap company and would recommend using competitor
10 July 2019
Unprompted review
Reply from Pabo UK
Dear Mark,
Thank you for your message.
As you may have read in the media, Beate Uhse / Pabo 4.0 is insolvent and its online operations were acquired on July 10. You are now registering with the new company that has acquired BeateUhse.de.
In the existing bankruptcy procedures, orders and deliveries made before July 10, 2019 are in the hands of Beate Uhse's 'old' customer service. Unfortunately, we have no information about these orders and cannot provide you with information on how we would like to help you.
If you are still getting money from the insolvent company, you can contact the trustee and file an application with him.
We understand that this is a very uncomfortable situation and hope to have informed you
sufficiently.
Sincerely
Customer service Beate Uhse Group B.V.
There were great first order this time…
There were great first order this time round 3 weeks later and still haven't heard anything from them if it's dispatched or anything 3 emails no answer no answer on the phone won't be using again
8 July 2019
Unprompted review
Not had a good experience with these…
Not had a good experience with these guys ordered 3 weeks ago no email to say it's been dispatched I have sent 3 emails giving them an opportunity to reply and nothing and customer service phone number just on repeat doesn't give you any options will be reporting it as fraud
8 July 2019
Unprompted review
AVOID
Purchased a toy to then get an email saying was out of stock.. need to manage stock control more. Quick to take payment but when emailed for refund I am being ignored.! I will be taking this to social media as I work in social media platforms. Very disappointed in the service.
5 July 2019
Unprompted review
Awful
Nearly three weeks and no order and now not replying to my emails phone number plays a continuous loop message - think twice before ordering here !!!
5 July 2019
Unprompted review
Item never arrived
Item never arrived,
Was apparently delivered to a a couple of doors down and no one lived there.
Have emailed customer service with no response will not be buying from them again.
2 July 2019
Unprompted review
Delivery took a while
Ordered the 15” girth god and the girlfriend loves it!
2 ambulances and 4 plastic surgeons later and we are still obsessed.
1 July 2019
Unprompted review
Great company to deal with
Great company to deal with. Always speedy delivery and well packaged. Great prices and good offers.
22 June 2019
Unprompted review
Fast delivery
Fast delivery, I guess it's a quite time of year so buy with confidence.
Happy with my purchase.
20 June 2019
Unprompted review
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