Paack logo
Visit website

Paack Reviews 

233,743
•
TrustScore 4.5 out of 5

4.7

Delivery Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would like to leave a positive review for the delivery driver. He was extremely kind, polite, and professional throughout the entire process. He treated me with great respect and made the delivery e... See more

Rated 5 out of 5 stars

As usual, Paack, the courier, was professional and efficient. They communicated the delivery status via email, and asked whether I wanted the package to be delivered to a pick-up point. I didn't req... See more

Rated 5 out of 5 stars

No problems finding my address... Also very kind driver! Actually should give less... because of the timetable of delivery. Should be nice when it was a little more precise instead of a complete w... See more

Rated 5 out of 5 stars

Everything was fine other than packy app that did not work and asked for subscription since the very first click! It also falsely claimed it had found the location of my package just to fool me into a... See more

Company details

  1. Delivery Service

Written by the company

Pioneering delivery solution for eCommerce, enabling customer controlled time-slots and sustainable vehicle distribution.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

234K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(233,743)

119,055 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look