P1 Travel Reviews 

10,692
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note the exceptionally smooth booking process, stating that both event tickets and hotel reservations arrive securely and well in advance of the scheduled dates. Many consumers also appreciate the fantastic accommodation locations, clear event information, and completely stress-free arrangements that make attending international sports events wonderfully memorable. However, some people mentioned significant difficulties regarding VIP hospitality access and locating specific areas within the venues. A small group of reviewers also experienced real frustration when trying to find distant accreditation centers or missing scheduled services due to poor communication.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a smooth, reliable booking... See more

Order

Consumers find order to be a largely satisfying experience, highlighting the easy booking process and good... See more

User experience

Clients share positive opinions on user experience, highlighting the smooth booking process and reliable... See more

Location

Reviewers mention positive feedback about location, noting that hotels are close to transport options and... See more

Booking process

Customers had positive experiences with the booking process, frequently praising the straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back home following an epic Italian road trip finishing with the Monza Grand Prix with tickets purchased through P1 Travel. Amazing seats on the chicane delivered to my inbox weeks before the eve... See more

Rated 5 out of 5 stars

We booked a package deal with P1 Travel for a multiple days stay in London, including a visit to the Bon Jovi Concert at Wembley of 6 September 2026. Smooth booking process. After sales/services very... See more

Rated 5 out of 5 stars

The best experience from purchasing of tickets to the delivery on email and seamless process during the Monza weekend. I will definitely use your services again. I wish I had known about you earlier b... See more

Rated 5 out of 5 stars

P1 Travel upgraded our seats to a box at the last minute. Great views of the pitch at Emirates. Minor confusion Dial Square as apparently VR code vouchers were needed for the provided Cannon Club pack... See more


Company details

  1. Event Ticket Seller
  2. Sport Tour Agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(10,692)

2,908 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic day watching Man City v…

Fantastic day watching Man City v Coventry City ! Everything about the experience with P1 was great. Will definitely be coming back to book again with you!
Thanks again
Steve Powell

2 September 2026
Rated 5 out of 5 stars

Good customer service after booking issue

I was having issues booking tickets and hotel for Man U v Leeds. The website was having an problem with my arrival date, it kept moving it 1 day later. I called P1 from The US and spoke with Matthew. He could not be more personable and helpful. We went through the booking process again together and it still transposed the arrival date on my end. Within about 30 minutes I had an email with a workaround and then a call back from Matthew making sure all was well. Very nice to work with.

10 September 2026
Unprompted review
Rated 3 out of 5 stars

Unfortunately all was not made clear

Unfortunately all was not made clear, we thought we had booked an F1 experience with transfers included from hotel to track and back, it turns out not to be. The organisation was poor to say the least, we had to go to the accreditation centre to collect a lanyard and pass for the experience which could have easily been delivered to the hotel we had booked through them, even it if needed to be signed for to confirm receipt.
The track organisation was abysmal, with no consideration for the infirm (no disabled shuttle) and total lack of direction clarity by the stewards having been sent in the wrong direction many times, highly unlikely will use again.

4 September 2026
P1 Travel logo

Reply from P1 Travel

Thank you for your review.

We are sorry to hear that your experience did not meet your expectations.

We understand your frustration regarding the accreditation process and the confusion surrounding what was included in your package. The inclusions of each package are listed in the product description, but we appreciate that expectations can differ, particularly for hospitality experiences and race weekends where logistics can be complex.

We also regret to hear about the difficulties you encountered at the circuit, including the challenges with wayfinding and accessibility. While on-site operations, transportation within the venue, and stewarding are managed by the circuit and event organizers, we recognize that these aspects play a major role in the overall experience.

Your comments regarding accreditation collection, communication of package inclusions, accessibility, and on-site guidance will be shared with the relevant teams and event partners for review. Feedback such as yours helps identify opportunities to improve the customer experience.

Thank you for taking the time to share your experience.

Kind regards,
P1 Travel Team

Rated 5 out of 5 stars

Amazing Experence!

We got the tickets on point. The seats where amazing. No problems at all at the entry. The arena and most of all the atmosphere in the stadium where out of this world. We had the best time!

31 August 2026
Rated 1 out of 5 stars

Never again Monza

The area reserved for our tickets were extremely bad, no view, we could see an ambulance, a huge truck with a blak screen facing the opposite side. And some safety guys doing a BBQ.
The park of Monza was dirty, abandoned and very dusty. Looked like a favela. Extremely disappointed .so many people complained about the location. People were fighting. It was shameful.

26 August 2026
P1 Travel logo

Reply from P1 Travel

Thank you for sharing your feedback.

We are sorry to hear that your experience at Monza did not meet your expectations. It is disappointing to learn that you were unhappy with the view from your ticketed area and with the overall condition of the venue during your visit.

While P1 Travel does not manage the circuit, spectator areas, or event operations on-site, we understand how these factors can significantly affect the enjoyment of the event. We will share your comments regarding the viewing experience, venue conditions, and crowd management with the relevant event partners for their awareness and review.

We appreciate you taking the time to provide detailed feedback and regret that your experience was not the memorable Formula 1 weekend you had hoped for.

Kind regards,
P1 Travel Team

Rated 5 out of 5 stars

F1 Monza GP 2026

The tickets safely arrived via email nearly 10 days before the Monza F1 and we got through the gates no issues.

Monza GP was awesome!

When i next book F1 tickets out of Australia I'll definitely look at P1 again.

25 August 2026
Rated 5 out of 5 stars

Simple process

Simple process. Bought F1 GP tickets. Tickets were sent to me 4-5 weeks before the race. No issues.

30 July 2026
Rated 4 out of 5 stars

Monza

I booked three tickets for the Italian F1. Excellent seats in a covered grandstand. Also the hotel. Tickets received in plenty of time. Easy to book and pay.

25 August 2026
Rated 5 out of 5 stars

Great

We got good seats and tickets arrived even before planned. Great experience, and we would recommend it to everyone.

25 August 2026

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