P1 Travel Reviews 

10,692
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note the exceptionally smooth booking process, stating that both event tickets and hotel reservations arrive securely and well in advance of the scheduled dates. Many consumers also appreciate the fantastic accommodation locations, clear event information, and completely stress-free arrangements that make attending international sports events wonderfully memorable. However, some people mentioned significant difficulties regarding VIP hospitality access and locating specific areas within the venues. A small group of reviewers also experienced real frustration when trying to find distant accreditation centers or missing scheduled services due to poor communication.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a smooth, reliable booking... See more

Order

Consumers find order to be a largely satisfying experience, highlighting the easy booking process and good... See more

User experience

Clients share positive opinions on user experience, highlighting the smooth booking process and reliable... See more

Location

Reviewers mention positive feedback about location, noting that hotels are close to transport options and... See more

Booking process

Customers had positive experiences with the booking process, frequently praising the straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back home following an epic Italian road trip finishing with the Monza Grand Prix with tickets purchased through P1 Travel. Amazing seats on the chicane delivered to my inbox weeks before the eve... See more

Rated 5 out of 5 stars

We booked a package deal with P1 Travel for a multiple days stay in London, including a visit to the Bon Jovi Concert at Wembley of 6 September 2026. Smooth booking process. After sales/services very... See more

Rated 5 out of 5 stars

The best experience from purchasing of tickets to the delivery on email and seamless process during the Monza weekend. I will definitely use your services again. I wish I had known about you earlier b... See more

Rated 5 out of 5 stars

P1 Travel upgraded our seats to a box at the last minute. Great views of the pitch at Emirates. Minor confusion Dial Square as apparently VR code vouchers were needed for the provided Cannon Club pack... See more


Company details

  1. Event Ticket Seller
  2. Sport Tour Agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(10,692)

2,908 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book the tickets

Easy to book the tickets and while I was worried that the tickets were due to be emailed a couple of days before the event, they actually arrived two weeks before, so I was able to print off before I flew to the venue.

30 July 2026
Rated 5 out of 5 stars

Great experience, I'm so happy!

The whole experience with the ticket purchase for the Italian Grand Prix was wonderful, easy and at the reasonable price.
The ticket itself has reached me on time and everything went on perfectly.

1 September 2026
Rated 5 out of 5 stars

Easy process

Easy process. Received F1 Italian Grand Prix tickets well in advance. All worked as expected. Would use P1 again.

6 September 2026
Rated 2 out of 5 stars

Great Grand Prix weekend, but major logistics and communication gaps with P1 Hospitality

Overall, the weekend was a memorable one, it’s Formula 1 at Monza, so the energy, racing, and overall atmosphere were fantastic. However, the VIP experience was dampened by some significant organizational and logistical flaws with the SGP village Hospitality setup.
​A few key issues disrupted what should have been a seamless experience:
​Inconvenient Accreditation Location: The P1 office/accreditation center was located far too far from the actual circuit. Having to make a massive trek just to get credentials before even heading toward the track sets a frustrating tone for the day.
​Lack of Clear Direction & Information: Staff at the P1 office offered minimal information on how to reach the SGP hospitality Village. We weren't told which specific gate/entrance to use or what to expect upon arrival. Giving guests a map isn't enough. A map doesn't talk, and given that the hospitality facility is located outside the main track boundary, clear verbal instructions were essential.
​Uninformed Track Staff: Because we were directed toward the wrong entrance, we ended up walking for 3 hours just trying to reach the lounge. To make matters worse, none of the track event helpers inside the venue knew where the SGP village Hospitality lounge was located when asked for help.
​When paying a premium for a hospitality package, clear navigation and knowledgeable staff are minimum expectations. I hope P1 improves their communication, staff training, and spectator guidance for future race weekends.
Thanks
Ben Cabral

5 September 2026
P1 Travel logo

Reply from P1 Travel

Thank you for your detailed review, Ben.

We are pleased to hear that you enjoyed the Formula 1 action and atmosphere at Monza, but we are sorry that aspects of the hospitality experience did not meet your expectations.
We understand how frustrating it must have been to spend valuable time navigating between the accreditation location and the hospitality facility, particularly when clear directions were not readily available. We also appreciate your feedback regarding the information provided during accreditation and the difficulties you encountered when seeking assistance on-site.

The location of accreditation centers and hospitality facilities is determined in cooperation with event partners and can vary from event to event. That said, we agree that guests should receive clear guidance on how to access their hospitality venue and what to expect upon arrival.

Your comments regarding communication, signage, and on-site guidance have been noted and will be shared with the relevant teams and partners for review. Feedback such as yours is invaluable in helping identify areas where the guest experience can be improved.

Thank you again for taking the time to share your experience, and we hope to have the opportunity to provide you with a smoother experience in the future.

Kind regards,
P1 Travel Team

Rated 5 out of 5 stars

My experience was great

My experience was great; I received the tickets in advance, and the train stations were very crowded but well-organized. I highly recommend P1 Travel—this is already the second time I’ve bought from them.

25 August 2026
Rated 5 out of 5 stars

Good ticket vendor

Reasonable price tickets, easy to purchase and received the e-tickets in good time. Didn’t have any issues so cannot comment on other customer service areas.

25 August 2026
Rated 5 out of 5 stars

Great service

I purchased tix for Juventus - AC Milan through P1 Travel as this looked like a good idea to finish our weekend in Italy. We obtained the tix a few days before the game with some more info on how to access the Arena. Great service, no fuss!

3 September 2026
Rated 5 out of 5 stars

An easy trip to the Etihad

It was great value for money.Hospitality off site was so easy , good food and a couple of drinks,unhurried atmosphere … stroll over to the Etihad and seats with an excellent view

3 September 2026
Rated 5 out of 5 stars

Just back home following an epic…

Just back home following an epic Italian road trip finishing with the Monza Grand Prix with tickets purchased through P1 Travel. Amazing seats on the chicane delivered to my inbox weeks before the event can't fault P1 Travel. Will be booking again...

30 July 2026
Rated 5 out of 5 stars

F1 Monza Tickets

We had booked F1 tickets to Monza with other provider in October 25. In May 26 that company let us down, not fulfilling the order and refusing a refund! P1 Travel came to the rescue and the booking with them was seamless. We got the tickets well in advance of the event and had no issues. Would recommend for F1 tickets

6 September 2026

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