Oxford Online Pharmacy  Reviews 

34,703
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the website is extremely easy to use, making repeat prescriptions completely hassle-free and straightforward. Consumers love the fast shipping times, professional online consultations, and very reasonable prices compared to local options on the market. Buyers often praise the thorough medical checks completed prior to dispatch, ensuring safe and reliable treatments arrive directly at their doors. However, some people mentioned experiencing frustrating shipping delays or parcels arriving much later than initially expected. A few reviewers also noted occasional communication gaps and difficulties when trying to get prompt replies regarding missed deliveries.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a reliable, fast, and efficient experience... See more

Delivery service

Users describe positive interactions with delivery_service, noting consistently fast and prompt shipping... See more

Order

Customers consistently note positive experiences with order processes that are smooth, straightforward, and... See more

Product

Consumers find product to be positive, highlighting efficient service and affordable prices. Reviewers... See more

Price

Customers had positive experiences with price, consistently finding the costs to be very competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again a great experience so easy and fast to get my meds. In today’s climate of being able to see a gp even for some thing that has been treated before can be a slow process. The online gp consul... See more

Company replied

Rated 5 out of 5 stars

July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more

Company replied

Rated 5 out of 5 stars

I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more

Company replied

Rated 5 out of 5 stars

Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more

Company replied


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35K reviews

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Asks customers to review

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4.7

All reviews

(34,703)

5,185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

God service

God service, fast delivery from ordering to recieving product.x

26 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We’re so pleased you were happy with both the efficiency of our service and the speed of delivery. It’s great to hear everything arrived promptly from start to finish. Your feedback is really appreciated and we look forward to supporting you again in the future.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Great prices and fast service. Highly recommended

5 August 2026
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Reply from Oxford Online Pharmacy

It is fantastic to hear you found everything straightforward and appreciated our competitive prices and speedy service. Your recommendation means a great deal to us. We hope you will continue to make Oxford Online Pharmacy your first choice in the future.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Great service

Great service, packaged well, comprehensive information

5 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you mentioning how well your order was packaged and the level of information provided. It's so important to us that our customers feel fully informed and that their medicines arrive safely. Thank you for sharing your positive experience. We hope to welcome you back to Oxford Online Pharmacy soon.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We appreciate you sharing your thoughts about us. It is great to know you view Oxford Online Pharmacy positively. If you ever have any suggestions or need support, please let us know. We hope to continue being your trusted pharmacy online.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for sharing your feedback. We’re so pleased to know you found our service efficient – reliability is something we take pride in. Your comments really motivate our team, and we hope you’ll continue to choose Oxford Online Pharmacy for your needs.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Good service good product good delivery…

Good service good product good delivery thank you

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you sharing your experience and are pleased you were happy with the service, product and delivery. It is great to know everything met your expectations. We hope you continue to shop with us in the future.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Goods arrive as expected

Goods arrive as expected, no problems

27 September 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for sharing your experience. It is great to know everything arrived just as you expected and that you had a smooth service with us. We hope you continue to find our process convenient and reliable in the future.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to read that you found our service quick and efficient and that our communication met your expectations. We really appreciate you sharing your positive experience with us. We hope you will continue choosing Oxford Online Pharmacy for your future needs.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Very good all round experience ordering…

Very good all round experience ordering mounjaro from Oxford. Very simple and fast service.

4 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We are so pleased you found the process of ordering Mounjaro straightforward and quick. Knowing that you had a positive experience from start to finish means a great deal to us. We always aim to make things as simple and efficient as possible for you.

We really hope you will continue choosing Oxford Online Pharmacy for your future needs.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service

4 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you taking a moment to share your thoughts. It is great to hear you are happy with the speed of our service. We know timely delivery can make all the difference and are pleased we could help.

Please do not hesitate to come back to us whenever you need anything.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Excellent from the start

Excellent from the start

4 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

What a fantastic way to sum up your experience with us. We’re pleased to know everything met your expectations right from the beginning. Your confidence in our service is truly valued and we hope we can continue supporting you with all your pharmaceutical needs in the future.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service! The pharmacy was very quick and efficient. Everything was handled smoothly, and the customer service was outstanding. I’m very happy with my experience and would definitely recommend them to others.

3 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It's wonderful to know you found our service prompt and efficient. We're especially pleased our customer service team made such a positive impression and your order was managed smoothly from start to finish. Your recommendation means a great deal to us and we look forward to assisting you again whenever you need us.

Kind Regards,

Katrina

Customer Care

Rated 1 out of 5 stars

Slow response & late delivery

I ordered a product, and the response was slow, and the customer service team was not proactive at all.

24 July 2026
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Reply from Oxford Online Pharmacy

I am really sorry you experienced a delay with your order and felt unsupported by our customer service team. That’s not the quality of service we strive for, and I completely understand how frustrating this must have been for you.

If you could email help@oxfordop.co.uk with the subject "TrustPilot Review" and your order number, I would like to investigate what happened and do everything I can to put things right.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Speedy delivery,good communication.

Speedy delivery,good communication.

3 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to know you found our delivery service prompt and communication clear. We always strive to keep everything running smoothly for our customers. We look forward to helping you again in the future.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We appreciate you sharing your thoughts and are glad to know you consistently find our service efficient. It is always our aim to make the process as straightforward as possible for you. We hope you will continue to choose Oxford Online Pharmacy for your future needs.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

it was quick and easy to do

it was quick and easy to do

3 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Great to hear you found the process quick and easy. We always aim to make things as straightforward as possible for our customers, so your feedback is really encouraging.

We hope you continue to enjoy using Oxford Online Pharmacy for your future needs.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Great experience as usual

Made an order with the pharmacy for the third time. Great experience as usual - no issues with making an order on their website, delivery in few days (East Midlands).

3 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thanks so much for coming back to us for a third time. It is great to hear you find ordering on our website trouble free and that your delivery arrives within a few days in the East Midlands. Your continued support means a lot to us and we look forward to serving you again whenever you need us.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Price and delivery.

Price and delivery.
Kept in touch re sale of product

3 August 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

So pleased you found our prices competitive and appreciated being kept up-to-date as your order progressed. We always aim to provide a reliable service as well as value, so it is great to know this stood out for you. We hope Oxford Online Pharmacy can continue to support your health needs in the future.

Kind Regards,

Harriet

Customer Care

Rated 1 out of 5 stars

Item undelivered almost two weeks after…

Item undelivered almost two weeks after purchase which has had a negative effect on my treatment and the orher product I purchased

24 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

I am so sorry to hear your items have not arrived and that this has affected your treatment, as well as your other purchase. That is far from the standard we aim for. If you could please email help@oxfordop.co.uk with the subject “TrustPilot Review” and your order number, we would really like to resolve this for you as quickly as possible.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Lunchbox

Great as usual, a careful online pharmacy that’s genuinely cares about the patient and if the medication is suitable for them.

I’ve been using the Finasteride 1mg for just over 6 months now as part of a maintenance routine now I’ve hit 50 and honestly my hair is as thick as Linford Christie’s Lunchbox 😜

Great Company, fast delivery and a quality legitimate medication.

24 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It’s brilliant to hear that you’re so pleased with your experience and results. Your feedback about the care we take in reviewing each prescription means a lot to the whole team. We are glad the Finasteride is working well and that our delivery and service have met your expectations.

Thanks for trusting us with your health – we’re here whenever you need us again.

Kind Regards,

Katrina

Customer Care

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