Olivia was very helpful with all my questions. She is very knowledgeable and appreciated her help in getting me the information I needed. I felt like she was was honest with her answers and was genuin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One stop shopping! I worked with Liv on my closing and it couldn’t have been easier. Who has time to riffle through and meet with multiple lenders. But for such a major purchase I wanted to make sure... See more
I filled out a few questions on their website and was in contact with William Boyce in minutes. With a phone call that was less than 20 minutes, he introduced me to a lender who was able to offer me a... See more
It was a very informative experience, and the fact that they don’t require an SSN is a huge plus. If you’re in the market for a home, I’d recommend checking out OwnUp before making a purchase. They... See more
Company details
- Mortgage Broker
- Alternative Financial Service
- Financial Consultant
- Mortgage Lender
- Non-Bank Financial Service
Written by the company
Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.
Contact info
50 Milk Street 16th Floor, 02108, Boston, United States
- hello@ownup.com
- ownup.com
4.8
Excellent
391 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Olivia
Olivia was very helpful with all my questions. She is very knowledgeable and appreciated her help in getting me the information I needed. I felt like she was was honest with her answers and was genuinely interested in helping me get the best rates possible. Home buying can be very stressful but she made it much easier than expected.
13 January 2026
Five stars
William was super friendly, approachable, and felt genuine. Would definitely recommend him to others.
13 January 2026
Tammy is friendly and I felt…
Tammy is friendly and I felt comfortable talking to her. I wish this house hunting journey will be easy and not stressful for us.
11 January 2026
Now his name is Garrett Cole
Now his name is Garrett Cole. I was given subject matter expert advice from the start and felt totally confident with this man. I am certainly going to purchase a house through him. Please people, give him a chance and check out his amazing reviews!!
29 December 2025
Unprompted review
The entire process has been very quick…
The entire process has been very quick and easy
20 December 2025
Dee was incredibly helpful and had a…
Dee was incredibly helpful and had a wealth of knowledge. I'm truly grateful i got to speak with he ras i started the house buying journey.
10 December 2025
Quick initial reaction time…
Quick action to get me in contact with a loan officer and realtor for my location.
5 November 2025
First person excellent!!!the best!!
The gentleman I originally spoke with. Super professional! Super knowledgeable.
30 October 2025
It’s a scam
It’s a scam. Maybe not, but got contacted by one of the top lenders. He keeps mentioning he closed 40-50 loans a month. If loans that don’t get him interested he mentioned don’t waste his time. Not a typical lenders!
10 October 2025
Unprompted review
Reply from Own Up
Hi Thearith
Thank you for leaving your feedback and especially for taking the time to speak with me directly on the phone and elaborate further—I truly appreciate it.
We expect every lender and loan officer we connect our clients with to uphold the same high service standards we set for our own team. Clearly that did not happen in this instance, and I’m sincerely sorry for the frustrating experience you had.
We’ve already taken your feedback to the lender’s management and the specific loan officer involved so this can be addressed directly and improvements made.
As we discussed on our call, I’ve sent you an email with my direct contact information and direct access to our Home Advisor team so you’ll always have hassle-free, no-pressure access to a second opinion whenever you’d like one in the future.
Wishing you all the best, and please don’t hesitate to reach out any time.
Sincerely,
Customer Success at Own Up
The intake call was very friendly!
The intake call was very friendly! After having been ghosted by other lenders, she helped us find a great lender that is veteran-owned and very responsive!
30 October 2025
I had a good first experience with my…
I had a good first experience with my representative Leslie. I was contacted immediately and initial preapproval was quick and easy. The communication had been great and thorough with their referral to a potential mortgage provider.
26 October 2025
Expertise of William Boyce
William Boyce was a great wealth of information and gave me some particular insight that I have not been afforded yet. Very satisfied with the experience.
17 October 2025
Very helpful and professional.
10 October 2025
Tammy was very helpful with all my…
Tammy was very helpful with all my questions and I had a lot
12 October 2025
I’m just starting with this company
I’m just starting with this company, but so far they are making it look so easy and Mr. Boyce is so nice and helpful.
8 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.