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Ovvababy Reviews 6

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TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

6 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Very poor Quality item.Material is very…

Very poor Quality item.Material is very poor quality.

23 March 2026
Unprompted review
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Reply from Ovvababy

Dear Customer, thank you very much for sharing your feedback.
We are truly sorry that the material quality of your item failed to meet your expectations and caused disappointment. We sincerely regret this unsatisfactory shopping experience for you.
Please send your order details to our customer service email: service@ovvababy.com . Our dedicated team will assist you and provide a proper solution within 24 hours.

Rated 1 out of 5 stars

Useless

Put a review on here a few days ago.
They relied telling me to get in touch with them again .
I immediately sent another email telling them I had been told to get back to them.

ONCE AGAIN NO REPLY.
USE THIS COMPANY AT YOUR PERIL
WASTE OF TOME

9 March 2026
Unprompted review
Ovvababy logo

Reply from Ovvababy

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@ovvababy.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.

Rated 1 out of 5 stars

Extremely Dodgy

I received an unsolicited package from this company, with a leisurewear suit that neither I nor anyone who knows me would have chosen for me. Both the packaging and the clothing label had QR codes with the instructions: Scan and Subscribe: exclusive perks inside. Yeah/nah … thanks, but no thanks. At least my local charity shop will make a few NZ$$s from the outfit.

23 February 2026
Unprompted review
Ovvababy logo

Reply from Ovvababy

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@ovvababy.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

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