Overgear. Gaming Marketplace Reviews 36,206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,388 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and efficient processes. Customers consistently praise the staff for their helpfulness, expertise, and clear communication, making interactions smooth and pleasant. Many people appreciate the quick response times and the overall user-friendly experience, noting that tasks are completed flawlessly and often faster than expected. However, some customers also noted issues such as long wait times, or products requiring additional effort despite being advertised as ready-to-play.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their friendliness, knowledge, and helpfulness.... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process to be fast, easy, and... See more

Product

Clients share positive opinions on product, with many reviewers stating that the product was quick and... See more

Response time

People report positive experiences with response times, with many customers highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pro was helpful, quick, and explained things well. Gave updates throughout the process, even sending screenshots of how the process was going.

Rated 5 out of 5 stars

Saileron is the best!!! I've been working with him already multiple times and he's always delivering on his promise. Platform is very professional and always correct!

Rated 5 out of 5 stars

Used the service to buy WoW currency. The service is cheaper that the others, the order easy to make and you can see the updates of it. The in-game mail was delivered in about an hour.

Rated 5 out of 5 stars

Very easy to find the service I needed. Payment was quick and easy and my order was completed fast. The operator helping me could quickly logon to my laptop and remote control my account. The challeng... See more


Company details

  1. Gaming service Provider

Information provided by various external sources

Buy and sell items and services in online games without any intermediaries. Safe and hassle-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

36K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

Easy as 123

Easy as 123, ABC, Do Re Mi. Fire and forget, pick up the goods later. TY!

6 June 2026
Unprompted review
Rated 3 out of 5 stars

Provide wrong service

Initially, I had a disappointing experience with Overgear. I specifically ordered a Chaos Trial carry, but Trial of the Sekhemas was completed instead. While I still received my Ascendancy points, the different Trials have different rewards and possible unique drops, which is why I chose Chaos in the first place.

My biggest frustration was the initial customer support response. I received conflicting information about the service and loot, despite the offer description stating: “You keep all the loot, no matter what drops.” At first, it felt like my concern was being dismissed rather than properly checked.

However, after escalating the issue, management handled the situation professionally. They acknowledged the confusion, apologised, completed the correct Chaos Trial for me, and offered compensation for the inconvenience.

Mistakes can happen, and while the initial experience was frustrating, I appreciate that the issue was eventually taken seriously and resolved.

6 June 2026
Unprompted review
Overgear. Gaming Marketplace logo

Reply from Overgear. Gaming Marketplace

Thank you for reaching out and sharing your concerns with us. We sincerely apologize for any frustration or inconvenience caused during the process.

Please understand that our customer support team was actively working with you to resolve the matter as quickly and fairly as possible. In order to ensure that the service promised in your order was fully delivered, the order was reassigned to another booster after the initial booster had already provided the promised points. This reassignment was made specifically to maintain the quality and completion standards associated with your order.

Our priority is always to provide the service exactly as advertised while maintaining clear communication and support throughout the process. We truly value your patience and understanding while our team worked to ensure the issue was handled appropriately.

please do not hesitate to contact us again over on the website chat via: https://overgear.com/ as we are committed to finding a solution to your satisfaction.

Best regards,
Customer Support Team

Rated 2 out of 5 stars

I got banned

5 June 2026
Overgear. Gaming Marketplace logo

Reply from Overgear. Gaming Marketplace

Hello! My sincerest apologies for this inconvenience.

Please make sure to contact us whenever you're ready, we will be happy to resolve this issue together. You can use our direct link: https://overgear.com/

Best regards,
Overgear CS Team

Rated 1 out of 5 stars

Legendary Disappointment AGAIN Order #126226_865171

I have used this company for a couple of years. I have spent enough money to reach "Legend" status, so obviously I have been satisfied in general. Until this year. In February I had a disastrous interaction, but it was "resolved" enough that they convinced me to take down my review. (the resolution included compensation that never materialized) They are great for buying gold so I continued to use them for that. But then 2 days ago I decided to try another buy on Hardcore Wow Resource packs. I paid for super-express. ONCE AGAIN, the super-express time limit expired and I contacted them. Once again, the order had not even been started and would take"some time" until it could be fulfilled. What is the point of "super-express" and "express". Where is the benefit of being Legend status and having "priority order fulfillment" as a benefit. I have NOW learned my lesson. Gold=fine. Anything else Hardcore is not.

3 June 2026
Unprompted review
Overgear. Gaming Marketplace logo

Reply from Overgear. Gaming Marketplace

Hello!

First of all, thank you for the years you've been with us. Reaching Legend status isn't something we take for granted, and neither is your patience.

We're fully aware of the situation and honestly, there are no excuses we can offer. You paid for express, the order wasn't delivered in that timeframe, and that's completely on us. The fact that this follows a previous bad experience makes it even harder to justify, and for that, we're genuinely sorry and take full responsibility.

We'd love the chance to make this right. We’ll reach out again with a few options to resolve this, but of course it’s entirely your choice whether you’d like to engage. If you do, we’d genuinely be happy to hear any thoughts or preferences you have and work from there.

Whatever you decide, thank you for your time and for sticking with us through this!

Rated 5 out of 5 stars

Pro was helpful

Pro was helpful, quick, and explained things well. Gave updates throughout the process, even sending screenshots of how the process was going.

5 June 2026
Rated 5 out of 5 stars

Fast delivery and excellent service

Fast delivery and excellent service! Everything arrived quickly, well-packed, and exactly as described. Communication was smooth and professional throughout the whole process. Highly recommended seller — thanks again

5 June 2026
Unprompted review

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