Ovela Reviews 44

Ordered oil of oregano from ovela. I received a fake tracking number and when it showed delivered, I received no package..

This company is not real!! I ordered a bag and decided to return because I found a brand I liked better. They told me they would refund me 50% of the purchase price. Never saw the refund.. then I send a second email and was told they would send me 10% refund. This is a total SCAM! DO NOT PURCHASE THIS PRODUCT!!! Will be reporting to the BBB.

My order no is #21143 How can you help?My order date is 6 Jan 2026

Shocking do buy from this scamming company! Placed an order in October 2025 (wished I had checked on here first)! Item was never delivered or received, February 2026 I have still not been refunded. Email responses from so called customer service are repetitive do not answer or resolve the problem & refuse to give full refunds, never again!

I ordered the honey perfume in September of 2025 and I haven't received it yet I emailed the company about it and some guy Elijah responded saying it was still on its way as the tracking said it was in China thus whole time it never moved and then the tracking number expired this is sick its now December 17th 2025 and still nothing nor an email.

Terrible customer service and poor response. It took almost 2 months to get my product and was charged for twice (I think it was exactly $64.94) 2X. I received one shipment and they have yet to reimburse me for the second shipment I never received!

SCAM SCAM SCAM
Avoid this company at all costs.
FAKE & FRAUDULENT. The customer service is a robot who continually sends the same reply. Absolute joke of a business who does not adhere to their refund policy.

So 3 weeks after having £43.84 taken out of my bank account I still after 40 emails have no refund !!!! No authorisation given to take the so called “subscription “ money that was not authorised!!!!! Be very careful buying from this company!!

This is a scam. Ordered the hair serum and the auto renew box must automatically be ticked so another order was taken the following month. I emailed before the product was shipped and they just ignored me until the product was on its way, then said I couldn’t have a refund because I had ticked the subscribe button! I did not. Avoid at all costs.

Do not purchase from this company!! As per previous reviews this is a total scam. I have had to block via my bank as they take payments without authorisation and ignore any emails.

Scammers!

I ordered 3 packets on their 3 for 2 offer. Bearing in mind this should have lasted me about 3 months, another order then turned up about 3 weeks later.

I contacts them and they said I had ticked the auto-renew box LIE and whilst I’ve been trying to get a refund for those and telling them to immediately cancel an auto- renew order they have send me another order!
AVOID

Totally scam
Company statusDissolvedKolarbagh, Kholapara, Lohojong, Khidir Para, Munshiganj, Bangladesh, 1530

RoleDirector26 July 2023

NationalityBangladeshiBangladesh
Businessman

Find gov.uk

COMPANY IS A SCAM, UNFORTUNATELY I READ A DAY AFTER ORDERING AND TRIED TO CANCEL BUT I COULDNT THREE WEEKS LATER THEY ARRIVED BUT I REFUSED DELIVERY AND WAS SENT BACK. THEY SAID THEY CANT GIVE ME MY MONEY BACK AS TABLETS WERE DESTROYED IN TRANSIT. LIE LIE LIE. NOT TO MENTION THE TABLETS ARE MADE IN CHINA SO YOU DONT KNOW WHATS INSIDE THE TABLETS. THEY ARE A SCAM. EVEN THOUGH I DIDNT WANT SUBSCRIPTION THEY SAID I SUBSCRIBED SO HAD TO CONTACT MY CREDIT CARD TO CANCEL. PLEASE DO NOT USE

As per other reviews , company a totally scam.
You order as a one off and they sign you up for a subscription without consent. When payment went out a month after I cancelled straight away but they said I can return once it has arrived . Emailed them several times but the avoid honouring the return only offering 20% refund.

Scam they set you up with a subscription without you realise you entered one! Suddenly got an email saying another one on its way. Says you have to email to cancel subscription but not had one reply

Absolute filthy grubby rip offs. Ordered one item from them they sent an email saying my second order is on the way. Sent an email to cancel and said I did not select a subscription. Told me I should have reads the terms and that I did select a subscription, I didn’t. Told me if I want to cancel I have to wait until my order arrives. No response to further emails I have tried to send.Now can’t send any emails, says there is a virus.

SCAMMMMMMMMM DO NOT BUY FROM THIS Terrible scamming company.

Another scam, purchased one order and now they have charged me again for another order I didn’t agree to.
Now ignoring my emails.
I wish I had read the reviews before I even purchased from this company.

Same as others on here and wish I’d checked trustpilot first. Total scamming company, subscription you don’t even realise you’d signed up for and sending out rubbish products snd charging without consent. If you try to return they won’t accept so their offer of 30 day money back guarantee is rubbish, as is them following distance selling laws. Products don’t work, DON’T BUY ANYTHING FROM THEM

This company is an absolute scam! As with all your other reviews, they sign you up for a subscription you haven’t signed up for and then steal money out of your account each month! You can’t cancel the subscription, even though it states you just ‘go into your order and cancel!’ You can’t!! I have spoken to my credit card and blocked them but it’s infuriating that a company can take your money like this in the first place! I have managed to delete my credit card so hopefully they can’t steal any more money off me! I’m now worried what these Pumkin Oil capsules actually are so I’m putting the whole lot in the bin!