Ovationtaxgroup Reviews 52

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and caring approach, highlighting the exceptional customer service received. Many people appreciate the personalized support and the clear, prompt communication throughout their interactions. Reviewers frequently mention that the company successfully resolved complex tax issues, often exceeding expectations and providing significant relief. However, some customers were dissatisfied with the payment process, noting that they were asked for substantial upfront fees without clear results. A few other people also felt that communication was poor, with unanswered calls and emails, and difficulty getting updates on their cases. Concerns were also raised regarding requests for personal information and a lack of direct contact with attorneys as promised.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Many customers express high satisfaction with the service... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Customer communications

People report ambiguous experiences with contact. Some customers praise the consistent communication, quick... See more

Payment

Clients share negative opinions on payment. Many reviewers report paying significant amounts, such as $9,500... See more

Based on these reviews

Rated 5 out of 5 stars

John Monaco at Ovation Tax Group was outstanding. He helped me quickly confirm the exact amount due to the IRS for my 2024 tax year. We even called the IRS together and spoke directly with the agent... See more

Rated 5 out of 5 stars

I original began working with Ovation after my husbands death and I could not pay taxes we owed. They were wonderful and got things worked out for me. All of a sudden, I began receiving IRS letters, s... See more

Rated 5 out of 5 stars

I am very grateful for this company helping me. I thought I closed my business a long time ago but apparently I did not and it created all sorts of problems for me. But Elayna at Ovation Tax Group hel... See more

Company replied

Rated 5 out of 5 stars

Ovation Tax Group proved to be top notch. Samira represented me and she was professional and handled my case expediently. All tax issues have been resolved. I highly recommend.

Company replied


Company details

  1. Tax Preparation
  2. Tax Advisor
  3. Tax Preparation Service

Written by the company

Ovation Tax Group is a tax relief company built on a foundation of transparency, integrity, and unwavering client advocacy. We are a passionate, close-knit team of seasoned tax professionals who don’t just handle tax problems—we take them personally. Our mission is to bring clarity and confidence to a process that can often feel overwhelming and intimidating. We thrive on tackling the complex issues others avoid, and we do so with urgency, compassion, and an open, honest approach. At Ovation, transparency isn’t just a value—it’s a promise. From your first consultation to the resolution of your case, we make sure you understand every step, every option, and every outcome. Our clients aren’t left in the dark; they’re empowered with knowledge and supported by a team that genuinely cares. Whether you’re facing challenges with the IRS or state tax authorities, you’ll have a team of dedicated experts in your corner—committed to resolving your tax problems and helping you take control of your financial future with confidence and clarity.


Contact info

4.2

Great

TrustScore 4 out of 5

52 reviews

5-star
4-star
3-star
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1-star

Replied to 16% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

This company got me out of a horrible…

This company got me out of a horrible situation with my 2024 taxes. Things were not going too smoothly in my eyes because each month passing by costed me more money from penalties and interest. I had words with several individuals of the firm that wasn`t pretty. Fortunately Michael Howitt took over my case and miraculously saved me from my nightmare. I would recommend this company 100%

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Ovation Tax Group charged me $5,000 up…

Ovation Tax Group charged me $5,000 up front and immediately became unreachable. I called within 3 days of this payment cancelling their services and left multiple messages with no return calls. If you have tax issues, you should run as fast as you can in the other direction. Their goal seems to be just taking more of your money.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

We had an extremely negative experience with Ovation Tax Group and strongly urge others to proceed with caution.

We paid this company $9,500 in full on November 15th after being promised they would resolve our business and personal tax issues. From day one, we did everything asked of us—submitting every required document promptly and, in many cases, multiple times. Despite this, we were repeatedly told they “never received” our documents, even though we have clear proof of submission.

Months went by with little to no progress on our case. We had to chase them down for updates, and communication was consistently poor. When we finally demanded answers, we received a call that felt more like gaslighting than customer service—deflecting responsibility instead of addressing the complete lack of results.

This company made big promises upfront, collected a large payment, and failed to deliver on even the most basic expectations. At no point did we see meaningful action taken on our behalf.

We have since hired an attorney to pursue recovery of the $9,500 we paid, and we have also filed a formal complaint with the Better Business Bureau.

Based on our experience, we believe this company operates on misleading claims and lack of follow-through. We would strongly advise anyone considering their services to think twice before trusting them with your money or your tax situation.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

From the first minute I call and spoke…

From the first minute I call and spoke to them they took action, call IRS they got our records took our case signed papers pay the fees and they kept in contact, requested all necessary paperwork and they got to work on our case , attorney Samira Mahzad was in charge and she kept and advised as all the way ,she got the best results we can asked from IRS and she started immediately working on the state issue. Kristine Ciccone work on our case for the state of ca taxes case and she was Apple to reduce our monthly payment by 75% because of our financial situation. I can’t thank them enough for the amount of help my family received from them . For sure is a lot of people in this office I have to thank I spoken to them in the last few months that they took statements and received our records and work on our file. Thank you so much and to anybody thinking of asking help Ovation tax group is a 100% recommend from as . Don’t think just go with them you will not regret it .

27 March 2026
Unprompted review
Rated 5 out of 5 stars

"the IRS garnished my wages and left me…

"the IRS garnished my wages and left me no money to live on. I called Ovation Tax Group. Attorney Svetlana Brontveyn fought with the IRS for two weeks and finally was able to modify the garnishment to the amount I could afford. Thank you, Svetlana"

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Ovation’s Pedram Nazmi’s assistance in…

Ovation’s Pedram Nazmi’s assistance in reconciling 4 years of tax debt along with late and nonfilings has given me a new lease on my financial life. No more sleepless nights. All dealings were professional. All promises were kept. I am very greatful.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Very Disappointed

I had a very disappointing experience with this tax company. I hired them in 2023 to help me resolve my tax issues and paid a significant amount of money expecting professional guidance and results. Unfortunately, the service I received fell far short of what was promised.

Communication throughout the process was extremely poor. It was difficult to receive updates, calls and emails often went unanswered, and I rarely felt like I knew what was happening with my case.

Despite the amount of money I paid, my tax situation was not resolved or improved in any meaningful way. I expected a company that specializes in tax resolution to provide clear direction, consistent communication, and real progress, but that was not my experience.

Based on my experience, I would strongly recommend that others carefully research and consider their options before hiring this company.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Kristine was absolutely amazing!

Kristine was absolutely amazing! She successfully resolved my situation by working directly with a Revenue Officer at the Franchise Tax Board and securing a very manageable arrangement on my behalf.

Throughout the entire process, she was consistently professional, knowledgeable, and incredibly responsive. She promptly addressed all of my questions and made what was an incredibly stressful situation feel organized, under control and resolved it quickly.

I would not hesitate to reach out to Kristine again if needed. I am extremely satisfied with the service provided by Ovation Tax Group and truly appreciate the support and expertise I received.

Thank you again, Kristine you are a rock star!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

My only regrets is not engaging them…

My only regrets is not engaging them sooner. For years we had been working unsuccessfully with the IRS to correct a clerical error that had resulted in the IRS seizing our tax returns for 4 years! Ovation explained given the age of our issue. Ovation explained it would likely take 6 months, it was well worth it, we finally received payment from the IRS and just knowing it’s finally done is such a relief

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Open and Honest

I spoke with a Warren Diaz and he was the most honest and upfront tax solutions specialist i have spoken with. i have talked to a number of "so called " tax specialist and all they were trying to do is get me to give them money. Not Warren Diaz, especially when it came to my state taxes, he was very upfront about my options. I really appreciate giving me the real deal. Keep up the Great work.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

John Monaco at Ovation Tax Group was outstanding!

John Monaco at Ovation Tax Group was outstanding. He helped me quickly confirm the exact amount due to the IRS for my 2024 tax year. We even called the IRS together and spoke directly with the agent, who confirmed the tax year and balance.

The entire issue was resolved in under 30 minutes, and it was truly the best outcome I could have hoped for. Highly professional, efficient, and reassuring. I highly recommend John.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I am writing to express my sincere…

I am writing to express my sincere appreciation and satisfaction with the exceptional service provided by Abigail Ross in resolving a very difficult issue I encountered with the California Franchise Tax Board.
Ms. Ross demonstrated outstanding professionalism, expertise, and dedication throughout the entire process. She navigated the complexities of my case with remarkable skill and persistence, ultimately achieving a successful resolution to what had been a challenging and stressful situation.
Her knowledge of tax regulations, attention to detail, and commitment to client service were exemplary. Ms. Ross kept me informed at every stage, explained complicated matters in clear terms, and worked diligently to protect my interests.
I am extremely grateful for her assistance and would highly recommend her services without reservation. Ms. Ross's professional competence and client-focused approach made all the difference in resolving my matter with the State of California Franchise Tax Board.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Professionals & Honest

Seriously, An incredible and GREAT experience with this company. Ian Graham is an exceptional intake professional and diligently and patiently took ALL of my information and spoke with clarity and respect to my spouse and I, before coming to a decision on our tax issue. He was honest, he did not try to defraud us of some exorbitant fee, while not knowing if our intended results would be achieved. In the end; he gave us the best decision for US and we appreciate that! Call them & see...Thank you again!!!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Pedram was very understanding and as…

Pedram was very understanding and as far as I am concerned did a great job

21 January 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Thank you so much for taking the time to share your experience! We’re glad to hear that Pedram was understanding and that you felt well taken care of. Providing clear, supportive service is very important to us, and we truly appreciate your kind words. If there’s ever anything more we can do for you, please don’t hesitate to reach out.

— Ovation Tax Group

Rated 5 out of 5 stars

I would like to thank Samira Mahzad for…

I would like to thank Samira Mahzad for resolving my IRS tax issues. I couldn't asked for a better outcome.

22 December 2025
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Thank you for your kind words and for taking the time to share your experience. We’re thrilled to hear that Samira was able to successfully resolve your IRS tax issues and deliver an outcome you’re happy with. Your trust means a great deal to us, and we’ll be sure to pass along your appreciation to Samira. If you ever need assistance in the future, we’re always here to help.

— Ovation Tax Group

Rated 5 out of 5 stars

My agent Pedram Nazmi was professional…

My agent Pedram Nazmi was professional and compassionate. We so appreciate him. He “held my hand” during a stressful situation

3 December 2025
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Thank you for taking the time to share your experience. We’re so glad to hear that Pedram provided professional and compassionate support during what can be a very stressful time. Helping our clients feel informed, supported, and never alone is extremely important to us, and we truly appreciate your kind words. We’re grateful for the trust you placed in Ovation Tax Group.

Rated 1 out of 5 stars

They insisted that I paid them up front…

They insisted that I paid them up front $3,800. I even talked to the owner and he assured me that they would take care of my problem. All I ended up getting was a call from a lawyer who told me not to pay the IRS and in 4 years it would go away. I got involved with these people because I had already been charged from another group that ended up with me in collections and then they dumped me after I had paid them all the money they wanted. Do not trust this group for anything.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

I feel compelled to write this review…

I feel compelled to write this review after interacting with different members of the Ovation Tax Group working on my tax issues. I would like to express my appreciation to all member of the group for professional and efficient work on resolving my tax issues. I would like to mention especially Mr. Baker, attorneys, Mr. Jone, tax specialist and Ms. Munoz who served as main interface and made every effort to resolve my tax issues in the shortest possible time while genially striving to make sure the process itself inherently stressful is conducted in a least stressful manner. It was clear to me that such very positive experience dealing with Ovation is made possible by their professional approach dealing with the issues of tax resolution complexity while showing the sincere personal interests to make process as stress-free as practically possible.
I would wholeheartedly recommend the Ovation Tax Group to anybody dealing with tax issues.

11 November 2025
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Thank you for taking the time to write such a thoughtful and detailed review. We truly appreciate your kind words and are honored by your recommendation. It means a great deal to hear that our team’s professionalism, efficiency, and personal approach made a positive difference during what can be a very stressful process. We’re especially glad to know that Mr. Baker, our attorneys, Mr. Jones, and Ms. Munoz were able to support you effectively and help make the experience as smooth and stress-free as possible. Your trust in Ovation Tax Group is sincerely valued, and we’re grateful for the opportunity to assist you.

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