Outsource Data Recovery Reviews 

768
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I paid a King's ransom for this service and a week later I get an e-mail wondering if I received my data, did not receive my data or I cancelled my order. Well, that means that you have no idea what i... See more

Rated 5 out of 5 stars

After my technical skills were exhausted trying to resurrect my brother’s failed hard drive I sent it to Outsource Data Recovery. Within 3 weeks I downloaded the files and I was impressed. All the i... See more

Rated 5 out of 5 stars

As a Manager Service Provider, my clients trust me to provide them with quality service. Having Outsource in my team assures that any data recovery will be handled professionally. I appreciate that... See more

Rated 5 out of 5 stars

Getting your data back isn't cheap, but it's either that or say goodbye to it. Whether it's your pirated Pirates of the Caribbean from Piratebay or getting your Netscape logs back, you can make damn w... See more

Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Information provided by various external sources

Outsource Data Recovery was formed by senior experts in the computer forensics and data recovery industry. Based in Cleveland, OH, we serve governments, businesses and individuals worldwide. We design, engineer, and manufacture top of the line data recovery tools and equipment, for industry professionals. Our sister company – Donor Drives LLC – is the world’s largest data recovery parts supplier. Bottom line, we have our hands on every possible tool, gadget, and part, therefore saving you a big buck on your data recovery project. With access to top-of-the-line equipment and years of experience in the data recovery industry, Outsource is more than confident, when working with hard drives of any brand, any capacity and every file system. If you are not a professional and require assistance or guidance to resolve an issue with your hard drive, don’t hesitate to call us for help. All of our agents will gladly go over any specific questions you may have and assist you to the fullest extent of our expertise.


Contact info

3.6

Average

TrustScore 3.5 out of 5

768 reviews

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3.6

All reviews

(768)

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Rated 5 out of 5 stars

Broken USB Flash drive

I had a broken USB Flash drive with some important documents inside. To further complicate things, there was an area of encryption. Outsource Data Recovery was able to safely recover all of the data. I recommend their service without reservation.

8 June 2020
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional. ODR expedited the process of diagnosis (at an extra fee). Then turned around quickly the restoration of data on an 1TB external hard drive. My client was very pleased.

30 May 2020
Unprompted review
Rated 1 out of 5 stars

AVOID - They are DISHONEST

Horrible communication. They do not reply to emails. They do not deliver on time. They finish later than promised. They charge exorbitant prices. They claim to be the most cost effective solution, however they hold your files hostage until you pay their ransom demand. Completely dishonest. AVOID, AVOID, AVOID!!

23 May 2020
Unprompted review
Rated 5 out of 5 stars

Outsource Data Recovery Made Everything Easy

When I dropped my laptop and damaged my flash-drive, I was afraid that I had lost the data forever. I researched several data recovery companies, but I had concerns about cost and the privacy of my data. Outsource Data Recovery made everything easy. They put my mind at ease regarding the protection of my privacy and their costs were very reasonable. They kept me apprised every step of the way and their pricing structure was completely transparent. Once they got my broken flash-drive, it was less than 2 weeks until I had access to my data again. I couldn't have asked for a better experience or a more professional company to work with. The bonus? I spent hundreds less than I was quoted from other companies.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Irreplaceable family videos were on a…

Irreplaceable family videos were on a completely dead, very old hard drive. I looked for recovery companies online and Outsource had positive reviews and I decided to give them a try. They tried to repair the drive but without success. They said that they could try and recover data and I had them go ahead, although it would not be inexpensive.

I just received the new hard drive where they loaded the recovered files. Everything is there and, watching some videos that I haven't seen for probably 15 years, I consider the price paid to be one of the best purchases that I have ever made. I would absolutely use them again and recommend them most highly.

19 April 2020
Unprompted review
Rated 1 out of 5 stars

my son sent in a hard drive we had…

my son sent in a hard drive we had trouble and they said it was "ZERO" fees to dignose. Then it changed to 99 dollars to just diagnose. He misunderstood that it was 99 dollars to fix it and then approved it not knowing it was only to open it up. Then when he found out it was not what he thought, he tried to contact them right away because of the confusion and then asked for refund and return the drive back but then they refused to do that and said he had approved it. But they did not disclose that it was only to open the drive. Very misleading and not honest and I tried to contact them to come up with resolution but it was denied. I have full transcript of the conversation and you can read it if you'd like.

14 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent friendly professional…

Excellent friendly professional service, were able to recover my data from a failed HD. From the time I shipped them the HD (and replacement new HD) to receiving my data back was ~2 wks.

24 January 2020
Unprompted review
Rated 2 out of 5 stars

Stuff is ale carte. Expenses add up high!

Data was recovered but was extremely expensive. I payed $299 and that didn't even cover the shippment back of my flashdrive. It cost an additiinal 40$ for my flashdrive back. The advertisemwnt sayed $60. Good people. But they charge alot for most. My sugfestion is don't look at adds, look or scroll down for a more reasonable pricing or continue scrollling. They charge way too high.

21 January 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!

I accidentally erased over a decade's with of photos from an external hard drive. Outsource was quick in their response and was able to get all of my files back quicker than expected. Very reasonable price, too! I couldn't be happier!

16 January 2020
Unprompted review
Rated 5 out of 5 stars

Stellar!

Stellar! Saved my pictures when a local company could not. Quick service - took only 2 weeks from start to finish.

14 December 2019
Unprompted review

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