Outsiders Store Reviews 191

Fast and efficient delivery. Always love the range of products and will be buying again in the future!

Great service, great pri e

contacted customer services with a random enquiry and received an unbelievable level of customer service care from a guy called Ed. Really went above and beyond to help me. A credit to the company. Thanks OS & Ed!

The best stock in the game and a sound team.

Quick delivery too.

The most helpful customer service human ever, physically went and found me another size pair and made sure I got them in time! Thanks Ed

Excellent customer service, great product/s. Initial error in item delivered (wrong size) was rectified and resent quickly and efficiently

In stand by...

I am waiting for a form that is essential for the proper delivery of my package. Depending on the company's response and follow-up, I will amend the review posted here!
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Be careful with any order going to the European Union, the site clearly lacks transparency, even honesty when purchasing items. The prices seem attractive, but don't forget that you will have to add additional customs fees, which will considerably increase the initially attractive price. This is without taking into account an additional wait in the delivery of the item. The tracking number provided allows you to normally follow the transit of the purchased item... Except that mine has been stuck for over a week in customs, without knowing when it will be able to (re)leave. The only certainty is that it will cost me dearly. I would have liked to (a)seen this warning before buying.

Perfect experience! Easy to order, great communication & super fast post. Really impressed and will def buy from again. Many thanks!

Have been looking for flip flop sandals with back strap for ages. The Bedrock are secure, just what I wanted, so worth the expense.

Great range of products, fast delivery

Great online service and speedy delivery. Took a punt, based on reviews, and ordered Bedrock Evo 3D hiking sandals. Fabulous and loving them. Using them in the French Alps right now and they are perfect. Thank you! 🤩

This is the 2nd pair of North Face Mules I have bought - this pair being blue. I am over the moon with them, so warm and comfortable. Fast, well packaged shipping by Outsiders Store. Great product, great price, great supplier

I have two pairs of Danner boots for walking in different conditions. Given cost of boots I look after them by using Danners own dressings and laces, which are not always easy to find at fair prices. That is until I discovered Outsiders . Got what I needed at right price and v good service.

As usual there was a good range of clothing to view.
Items I ordered were shipped promptly and I received them in recycled packaging.
I needed to return one item and it was easy to do with clear instructings. Refund was prompt too.

Excellent customer service, query on my order was responded very quickly . Order delivered the next day ! Will definitely be ordering from Outsiders again !

Ordered a pair of bedrock sandals. Items arrived really quickly and in good condition.

Brilliant customer service from Niamh when I enquired before purchasing online. Went above & beyond. Great store, great selection & would purchase from again.

Ordered limited edition Hoka. Good website, delivered really quickly and in perfect condition, good packaging etc

Great to have everything all at once - even sold out styles from other website. great curated collection very happy with my purchases.

Really helpful customer service! And great selection of products.