Outplacement First Reviews 160

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had Bill as my contact to help aid & guide me after my role had been made redundant. Bill was welcoming & I felt no judgement as this was a new experience for me personally. He was extremely he... See more

Rated 5 out of 5 stars

Having decided to retire after 43 years my form kindly provided some retirement preparation sessions. Bill McKeown got in touch and I have to say provided outstanding thought provoking, sensible and... See more

Rated 4 out of 5 stars

I would like to pass on my gratitude towards the dedicated staff at Outplacement First. My Special thanks to Matthew who went beyond his ways to help him. He has been always approachable and very... See more

Rated 5 out of 5 stars

Being made redundant after 24 years was daunting especially during Covid. Jasmine helped me with my CV and covering letters. I was offered 2 jobs within 2 weeks and start soon. Don't think it would ha... See more

Company details

  1. Coaching Center

Information provided by various external sources

We support individuals at all levels from support staff to board level decision makers, providing 1:1 face to face, cost effective outplacement programmes as well as group workshops, redeployment solutions supported by ongoing telephone support and online resources. Our services are flexible and can incorporate any combination of 1:1 and group services to suit your outplacement requirements and budget.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent considered, useful and tailored advice and support.

I didn't have *great* expectations of the service (arranged by former employer as part of a redundancy package) but *actually* it's been excellent: the web-based resources are very good - lots of useful and sensible advice and education on all aspects of the application and interview process, a good job search tool - and the one-to-one coaching (from Bill McKeown in my case) has been thoroughly useful, considered and tailored.
Job hunting is frankly quite grim and Outplacement First have made it less grim and shorter - what more can one ask?

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Entering the external job market after…

Entering the external job market after 24 years is daunting...

Matthew D was absolutely fantastic - early days providing the foundation steps - CV / LinkedIn / Other job sites optimisation advice. Moving through to interview prep and support. As well as providing a sounding board and pragmatic - take learnings from failed applications rather than seeing them as defeat. I would not hesitate in recommending Outplacement First to individuals or organizations looking to support their teams. Thanks Matt (in particular) great work.

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent through and through

My counsellor, Bill was excellent and got to the nub of what I needed to do quickly and in a supportive, coaching manner. The resources available on Outplacement First's website are excellent and even for a die-hard HR professional I learnt a lot - both from Bill and the site.

I would highly recommend Outplacement First as a provider.

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Dedicated and experienced help

Returning to the job market after 17 years within a large company was daunting, however working with Matthew he has put me on the right track with regards to my CV, LinkedIn profile and the right job portals to increase my exposure. From basic privacy settings through to re-writes; Matthew has been professional and helpful throughout, a fantastic asset. Very highly recommended.

15 November 2021
Unprompted review
Rated 5 out of 5 stars

Professional support every step of the way

From day 1 working with Bill changed my whole approach to job hunting. From fully understanding my values to re-approaching CV and letter writing Bill was there every step of the way. Not only finding a job, but the right job and in only 7 weeks! Highly recommended.

30 October 2021
Unprompted review
Rated 5 out of 5 stars

First Class Service

Outplacement First has provided a first class service to me. Bill has been instrumental in the change of career I have taken. His non-judgemental help, advice, permission giving and encouragement throughout what was intially a daunting prospect have all been invaluable. Part schoolmaster, part therapist, part friend. Well done and thank you.

15 October 2021
Unprompted review
Rated 5 out of 5 stars

Professional and Excellent

Outplacement First has offered outstanding professional support and advice to people facing the challenge of redundancy. I’ve had really positive feedback from folk that I've been supporting and it's reassuring to know that they have been in safe hands, which is so important.

8 October 2021
Unprompted review
Rated 4 out of 5 stars

Bill was fantastic

Bill was fantastic. He helped to encourage me after redundancy, taking me through the various modules helping me to think out of the box. He gave me the confidence and support to apply for roles, attend interviews and finally secure an interim position. Bill was available via Microsoft Teams meetings and both flexible and challenging. Thank you!

23 September 2021
Unprompted review
Rated 5 out of 5 stars

Outplacement are excellent

Outplacement are excellent. I worked with Matthew and found him to be a friendly, knowledgeable person who helped me navigate the job search process in so many ways I can't even remember them all, keeping your cv noticed, helping with letters to companies, Linkedin, negotiating the list is endless cant recommend highly enough

23 September 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic guidance, advice and support

I received lots of invaluable guidance, support, advice over the last four months from Laurence Martin at Outplacement First and I have to the say it really helped and spurred me on through times where I lacked in confidence and belief. Laurence always made himself available when I needed to run something past him or needed advice. Experienced and knowledgeable in career advice and recruitment he was able to provide me with some great pointers, lots of do's and don'ts, and helped improve my confidence in applying for roles and performing in interviews. These were all so crucial to me having not been involved in applying for jobs and doing interviews for many years. He also reviewed my CV and did a fantastic job or it which I have no doubt helped me secure quite a few more interviews. I'm really grateful for the advice and support Laurence has provided me with which has helped me secure a new job after going through a difficult redundancy. Thank you so much Laurence - you're a gentleman and a true star.

8 September 2021
Unprompted review
Rated 5 out of 5 stars

Would strongly Recommend

I received first class treatment . I would strongly recommend. The conversations and advice that Bill gave me was very thought provoking and helpful . This enabled me to prepare myself for the next stage in my career and successfully secure a position .

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Matthew helped me with a recent…

Matthew helped me with a recent internal interview. He was extremely supportive from start to finish; giving constructive feedback and tips that were practical and easy to apply. The sessions really helped with my confidence going into the interview and I wouldn't hesitate in recommending using the services of Outplacement First in the future.

1 September 2021
Unprompted review
Rated 5 out of 5 stars

empathy and understanding to take you to the basics

From the beginning Matthew has been a good and source not just of help but empathy and understanding of the processes that happened around our self.

good knowledge and enthusiastic character that help and help remember the basics.
Thank you Matthew keep helping people, as clearly you enjoy your work!

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely worthwhile experience

It has been wonderful experience working with Laurence Martin from Outplacement First in my job hunt after a recent redundancy. Laurence has helped to get my CV ready instantly and helped me prepare for interviews on very short notices. Laurence has always had a very open approach about the 2 career path options I had in my mind and helped me to keep things in the right perspective. As a result, I have already bagged a role in one of my career path and looking to attend interviews to bag a role in my second career path so that I can choose the most appropriate one. Laurence's support and encouragement throughout the process has been an absolute confidence booster and motivation. Many thanks for all your support Laurence!

17 August 2021
Unprompted review
Rated 5 out of 5 stars

Great support and super helpful advice…

Great support and super helpful advice as I transitioned back into the job market after 12 years. A diverse range of online learning tools as well as 121 consultations and I always knew my consultant was just an email or telephone call away if I needed them.

7 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service - real confident boost

I recently used outplacement after being made redundant. I lost all confidence and was really scared about what the future looked like. My coach Laurence was brilliant. he helped me with my CV and the interview process. My confident was boosted again and I now have 3 interviews lined up. I would really recommend the service and If I am in the unlucky position again of not having a job I would use their service.

4 August 2021
Unprompted review
Rated 5 out of 5 stars

Outplacement First review of services

I recently used the services of Outplacement First after many years with the same employer.
The support for finding another role
and providing specific feedback on applications was very valuable.
Bill provided a top class service.

2 August 2021
Unprompted review
Rated 5 out of 5 stars

A superb service!

When finding myself back in the job market after 15 years due to redundancy, Beth's expertise and help gave me all the tools for negotiating the job search process.
Guidance and support on updating my CV, writing covering letters and interview techniques - just some of the topics covered online as well - all proved invaluable and effective.
Beth has been a joy to work with and her personable and friendly demeanor, coupled with regular check-ins, has made the whole process a much more bearable and rewarding one!
I highly recommend Outplacement First and thank you Beth, and the team, for all that you have done for me!

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Thanks to Ellie

Thanks to Ellie for the support with my cv and LinkedIn profile. Really quick to respond and great advice given. One application, one interview and job secured, great service

9 July 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look