Superb service, above and beyond, very few if any online and high street businesses with this level of customer support.. 6* rating from me. An awesome business model!!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more
Company replied
Quality and delivery are great. Ships fast, comes in nice box. Materials are very good. Got some 'normal' rings and one in the sterling silver. They are all good. Got 11 rings (some twice in differen... See more
Company replied
We are longtime customers of this brand (we be stacking!). Our most recent experience demonstrated the quality of their customer service. When there was an issue with our rings not being delivered, th... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from OUTLAWS. Amsterdam
Bev,
Stoked to hear the ring fits spot on.
Getting that sizing exactly right is a massive win for the crew. We pour a lot of energy into making sure every piece sits perfectly, so your feedback means everything.
Enjoy rocking the ring.
Stay forged,
Outlaws Amsterdam
I love the personal help they provide
I love the personal help they provide and the clear instructions to return items and the fast response of the members. It feels like you have a personal helper buddy and not like other companies that have a customer service
13 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Jelle,
Stoked to hear that the personalized support and clear guidance made such a massive difference.
We always aim to keep the connection real and treat everyone like crew rather than a support ticket, so hearing that it felt like having a personal helper buddy means everything to the team
Stay forged,
Outlaws Amsterdam
Reply from OUTLAWS. Amsterdam
Glen,
That is exactly what we were aiming for. Strong, built to last, and made to stand out.
Really glad to hear you're loving your Skulled piece. Wear it well, and we will be here when you're ready to add another one.
Stay forged,
Outlaws Amsterdam
Great rings
Products arrived on time, no issues. Have ordered a few times before. No complaints just great rings and friendly service !
13 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Mike,
It is always great seeing a familiar name come back to us. Knowing you've ordered a few times now and that we have continued to deliver the same quality and service means a lot.
Thanks for sticking with the crew and for sharing your experience. We look forward to forging your next order when the time comes.
Stay forged,
Outlaws Amsterdam
Everything came in perfect timing and…
Everything came in perfect timing and the quality of my items exceeded my expectations. I love all my pieces and wear them everyday 10/10 great job will be a repeat customer.
Thanks
6 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Jaxon,
Hearing that the pieces exceeded your expectations is exactly what we aim for. Even better knowing they have become part of your everyday wear.
A 10 out of 10 and the fact that you are already planning to come back means a lot to the whole crew. Thanks for putting your trust in us.
Enjoy the collection, and we will be here when you are ready for the next piece.
Stay forged,
Outlaws Amsterdam
Service was fantastic
Service was fantastic, delivery was very fast. The quality is outstanding. Definitely buying from these guys again.
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Mat,
That is great to hear. We are really glad everything came together the way it should, from the service to the delivery and, of course, the piece itself.
Knowing you'd come back for another order is the biggest compliment we could ask for. We will be ready when you find your next favorite.
Stay forged,
Outlaws Amsterdam
True quality in the jewelry they offer
True quality in the jewelry they offer. Their customer service model is superb.
7 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Brian,
It means a lot to hear that both the craftsmanship and the way we looked after you stood out.
We put the same care into every piece and every conversation, so hearing that it came across makes it all worthwhile.
Looking forward to having you back when the next piece catches your eye.
Stay forged,
Outlaws Amsterdam
Never ordered from this company before
Never ordered from this company before! Ordered my first few rings and the quality was outstanding! Heavy, well constructed pieces. Will definitely be ordering again. Can’t stop myself from looking at new pieces to add to my collection
27 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Aidan,
Thank you for taking the time to share this. It means a lot, especially knowing this was your first order with us.
We're proud to hear the quality lived up to your expectations and that the pieces feel exactly as they should. Sounds like the collection has already started, and we are glad to have you with the crew.
We appreciate the support and cannot wait to forge your next piece.
Stay forged,
Outlaws Amsterdam
Quality product
Quality product. Right ring for the right perdon. Good advice for the size
26 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Cécile,
Stoked to hear that the sizing guidance worked out perfectly and you are happy with the quality.
Helping you find that perfect match is exactly what the crew aims for. Your support means everything to the team.
Enjoy rocking the ring.
Stay forged,
Outlaws Amsterdam
Straightforward ordering & delivery
Straightforward ordering & delivery. I bought a ring as a birthday gift and the recipient tells me that the quality looks really good - it hasn’t been worn yet but he can tell it’s exactly as hoped for. Thank you
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
D O’Farrell,
Stoked to hear the birthday gift made such a solid first impression and lived up to expectations.
Knowing the quality stood out right away is a massive win for the crew. We put a lot of pride into crafting pieces worthy of being gifted, so your trust means everything to the team.
Hope he enjoys rocking it.
Stay forged,
Outlaws Amsterdam
Reply from OUTLAWS. Amsterdam
Micah, Stoked to hear you are rocking the hardware every single day.
Knowing that the piece has become a daily essential and stands up to constant wear is a massive win for the crew. We pour a lot of energy into crafting durable, everyday gear, so your feedback means everything.
Excellent craftsmanship and very…
Excellent craftsmanship and very durable… Five stars!
19 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Mark, Stoked to hear that the craftsmanship and durability hit the mark.
Knowing that the premium quality is holding up tough is a massive win for the crew. We pour a lot of energy into building solid, long-lasting pieces, so your feedback means everything.
Enjoy rocking your gear.
This was my second purchase from outlaw…
This was my second purchase from outlaw and again beautiful quality and fit.
I would definitely recommend your company to anyone.
5 stars.
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Barry, Hearing that your second purchase hit the mark with beautiful quality and a perfect fit is a massive win for the crew. Keeping that streak alive and earning your recommendation means everything to the team.
Enjoy rocking your new pieces.
Great product!!!
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Abel, Stoked to hear you are loving the product.
Knowing that the quality hit the mark is a massive win for the crew. We pour a lot of energy into crafting premium gear, so your feedback means everything.
Enjoy rocking your new piece.
The experience was great but evri wasnt…
The experience was great but evri wasnt to no fault of outlaws bit they followed up excellently and now in waiting for my ring to arrive and im so excited
11 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Connor, Hearing that the crew stepped up with excellent follow-up after the courier hiccup is a massive win.
Logistics outside our doors can be unpredictable, so knowing the team had your back and kept things moving forward means everything. The excitement is highly infectious.
We are tracking that ring closely to make sure it lands safely in your hands soon.
Reply from OUTLAWS. Amsterdam
Martin, Stoked to hear you are loving the new ring and that the delivery was lightning fast.
Knowing that the piece and the logistics hit the mark is a massive win for the crew. We pour a lot of energy into crafting premium gear and moving it quickly, so your feedback means everything.
Enjoy rocking it.
Very fast reply and solution oriented…
Very fast reply and solution oriented furthermore I bought the wrong sizes and I was navigated how to easily exchange them.
10 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Marco, Hearing that the crew took care of you with quick, solution oriented support is a massive win.
Sizing mix ups happen all the time, so knowing the team navigated you through the exchange process smoothly means everything.
We look forward to getting the right fit in your hands.
What made my experience great is of how…
What made my experience great is of how helpful and understanding the company is and the pieces are always fantastic.
26 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Daniel, Hearing that we keep hitting the mark for you is a massive win for the crew.
We pour a lot of energy into making sure everyone feels truly backed up and valued, so your words mean everything to the team.
Enjoy rocking the gear.
Reply from OUTLAWS. Amsterdam
Nancy, Hearing that the gear completely blew you away is a massive win for the crew.
We pour a lot of energy into crafting premium pieces, so knowing we raised the bar for you means everything to the team.
Enjoy rocking it.
Reply from OUTLAWS. Amsterdam
Alex, Hearing that your entire experience from browsing to unboxing was seamless is a massive win for the crew.
The team pours a lot of energy into dialing in the digital storefront and keeping logistics moving fast, so knowing we hit the mark means everything.
Enjoy rocking your new gear.
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