OUTLAWS. Amsterdam Reviews 

3,295
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the jewelry is exceptionally well-crafted, featuring stunning designs, solid weight, and durable materials that stand out. People consistently praise the prompt delivery times, excellent communication, and the wonderful packaging used for their orders. Consumers also note that the support team provides attentive and friendly assistance whenever questions arise. Some reviewers were not happy with sizing discrepancies, occasionally having to handle return shipping expenses independently. A few consumers additionally mentioned difficulties regarding unexpected import fees or sensitive clasps on certain items. These minor concerns appear alongside the overwhelmingly positive feedback regarding product quality and service.

What people talk about most

Product

Reviewers mention positive feedback about product quality and unique designs. Consumers highlight that items... See more

Quality

People report positive experiences with quality, highlighting that the jewelry is well made and features... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting fast shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting straightforward... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant company. Order was delayed slightly. However, the customer service team was on the ball and got back to me immediately. On top of that the rings are exactly as advertised and fi... See more

Company replied

Rated 5 out of 5 stars

Forged in Amsterdam by Outlaws making outstanding mens jewelled Gems in great styled rings, necklace and bracelets, forged in Silver and metal to your taste. A wide variety of tastefully uniquely made... See more

Company replied

Rated 5 out of 5 stars

I bought three pendants and they are all amazing. Made with great attention to details and great quality! Also greatly packed, which matters particularly if you think of making a gift to someone! Than... See more

Company replied

Rated 5 out of 5 stars

Outlaws Amsterdam offer a great range of quality pieces.I ordered 2 rings but messed up on my sizing and they made the exchange process simple & easy for me. The communication and after sales support... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,295)

1,476 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straightforward ordering & delivery

Straightforward ordering & delivery. I bought a ring as a birthday gift and the recipient tells me that the quality looks really good - it hasn’t been worn yet but he can tell it’s exactly as hoped for. Thank you

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

D O’Farrell,

Stoked to hear the birthday gift made such a solid first impression and lived up to expectations.

Knowing the quality stood out right away is a massive win for the crew. We put a lot of pride into crafting pieces worthy of being gifted, so your trust means everything to the team.

Hope he enjoys rocking it.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great hardware

Great hardware! Wear it every day

13 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Micah, Stoked to hear you are rocking the hardware every single day.

Knowing that the piece has become a daily essential and stands up to constant wear is a massive win for the crew. We pour a lot of energy into crafting durable, everyday gear, so your feedback means everything.

Rated 5 out of 5 stars

Excellent craftsmanship and very…

Excellent craftsmanship and very durable… Five stars!

19 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Mark, Stoked to hear that the craftsmanship and durability hit the mark.

Knowing that the premium quality is holding up tough is a massive win for the crew. We pour a lot of energy into building solid, long-lasting pieces, so your feedback means everything.

Enjoy rocking your gear.

Rated 5 out of 5 stars

This was my second purchase from outlaw…

This was my second purchase from outlaw and again beautiful quality and fit.
I would definitely recommend your company to anyone.
5 stars.

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Barry, Hearing that your second purchase hit the mark with beautiful quality and a perfect fit is a massive win for the crew. Keeping that streak alive and earning your recommendation means everything to the team.

Enjoy rocking your new pieces.

Rated 5 out of 5 stars

Great product!!!

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Abel, Stoked to hear you are loving the product.

Knowing that the quality hit the mark is a massive win for the crew. We pour a lot of energy into crafting premium gear, so your feedback means everything.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

The experience was great but evri wasnt…

The experience was great but evri wasnt to no fault of outlaws bit they followed up excellently and now in waiting for my ring to arrive and im so excited

11 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Connor, Hearing that the crew stepped up with excellent follow-up after the courier hiccup is a massive win.

Logistics outside our doors can be unpredictable, so knowing the team had your back and kept things moving forward means everything. The excitement is highly infectious.

We are tracking that ring closely to make sure it lands safely in your hands soon.

Rated 5 out of 5 stars

Fantastic ring

Fantastic ring . Very fast delivery

11 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Martin, Stoked to hear you are loving the new ring and that the delivery was lightning fast.

Knowing that the piece and the logistics hit the mark is a massive win for the crew. We pour a lot of energy into crafting premium gear and moving it quickly, so your feedback means everything.

Enjoy rocking it.

Rated 5 out of 5 stars

Very fast reply and solution oriented…

Very fast reply and solution oriented furthermore I bought the wrong sizes and I was navigated how to easily exchange them.

10 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Marco, Hearing that the crew took care of you with quick, solution oriented support is a massive win.

Sizing mix ups happen all the time, so knowing the team navigated you through the exchange process smoothly means everything.

We look forward to getting the right fit in your hands.

Rated 5 out of 5 stars

What made my experience great is of how…

What made my experience great is of how helpful and understanding the company is and the pieces are always fantastic.

26 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Daniel, Hearing that we keep hitting the mark for you is a massive win for the crew.

We pour a lot of energy into making sure everyone feels truly backed up and valued, so your words mean everything to the team.

Enjoy rocking the gear.

Rated 5 out of 5 stars

Great merch

Great merch, clean website and fast delivery

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Alex, Hearing that your entire experience from browsing to unboxing was seamless is a massive win for the crew.

The team pours a lot of energy into dialing in the digital storefront and keeping logistics moving fast, so knowing we hit the mark means everything.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

This is the 2nd time off ordering from…

This is the 2nd time off ordering from Outlaws Amsterdam and not let down again, the service from start to receiving my goods brilliant and the goods themselves fantastic, well made total quality.
Would highly recommend

29 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Nick, Stoked to welcome you back for round two.

Knowing that the seamless service and the premium quality of the gear lived up to expectations again is a massive win for the crew. We pour a lot of energy into making sure every single order hits the mark, so hearing that we kept the streak alive means everything.

Rated 5 out of 5 stars

This is what customer service looks like.

Very satisfied in every respect. After I placed the order, the goods arrived at my home within three days. The chains with pendants were top-notch—excellent value for money. I did return a few items, and unfortunately, the return process via DHL ran into issues; however, the Outlaw team supported and assisted me throughout the entire process. Simply great. I have nothing but positive things to say about Outlaw across the board. Keep up the good work!

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hugo, Hearing that everything from the three day delivery to the top-notch quality of the chains and pendants hit the mark is a massive win for the crew.

We pour a lot of energy into making sure the value is excellent, but knowing the team was able to back you up and handle the DHL shipping chaos smoothly means everything.

We appreciate you highlighting the team's support through that process.

Keep up the incredible support.

Rated 5 out of 5 stars

So stoked with my together forever…

So stoked with my together forever piece! Amazing quality, super solid, awesome design and detail! Delivery was great, packaging was perfect and communication was on point!
Won’t be the last thing I buy from these legends that’s for sure! Will be a long time customer 👌🏻

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Michael, Stoked to hear you are loving the Together Forever piece.

Knowing that the premium quality, solid weight, and sharp design details hit the mark is a massive win for the crew. We pour a lot of energy into making sure everything from the communication to the packaging is dialed in perfectly, so hearing that the entire experience was seamless means everything.

Welcome to the family for the long haul.

Rated 5 out of 5 stars

Very easy to work with and responded…

Very easy to work with and responded very quickly. Good quality products as well.

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Dominick, Hearing that the communication was completely effortless and that the team moved quickly to take care of you is a massive win for the crew.

We pour a lot of energy into keeping our service sharp and delivering premium quality gear, so knowing we hit the mark means everything.

Enjoy rocking your new pieces.

Rated 5 out of 5 stars

The jewelry is excellent

The jewelry is excellent, ordering was easy with fast shipping. The only complaint I have is in order to track your order you have to download an app.

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

George, Stoked to hear you are loving the excellent quality and that the ordering and fast shipping hit the mark.

We really appreciate the honest feedback regarding the tracking process. We want keeping tabs on your delivery to be as effortless as possible, so knowing that being prompted to download an app felt like an extra hurdle gives the crew great insight into how we can improve the post-purchase experience.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

I would highly recommend outlaws.

The quality of the items I have ordered are superb.
The items are well packaged and they come with a pouch to keep them in.
I would highly recommend outlaws.

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

David, Hearing that you are impressed with the superb quality and the premium packaging is a massive win for the crew.

We pour a lot of energy into the details, so knowing you appreciate the custom pouch to keep your gear safe means everything to the team.

Rated 5 out of 5 stars

Customer service is on point!

I accidentally ordered the wrong size ring and not only did Outlaws give me options but they responded so fast. My new ring is already on its way. Stay awesome guys, your customer service is on point and I will totally be ordering again. ☺️

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Ranjit, Sizing mix-ups happen, so the team always strives to move fast and make the swap completely effortless. Knowing we got your new ring sorted and on its way to you so quickly is a massive win for the crew.

We appreciate the love for the customer service and look forward to helping you build out your collection in the future.

Stay awesome.

Rated 5 out of 5 stars

Excellent signature ring (Gold-onyx).

Excellent signature ring (Gold-onyx).
Quality is first class, would definately buy again

8 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Andy, Hearing that you love the first-class quality of the Gold Onyx Signature ring is a massive win for the crew.

We pour a lot of energy into making sure every piece looks sharp and feels premium, so knowing it hit the mark means everything to the team.

We look forward to welcoming you back for your next piece.

Rated 5 out of 5 stars

Quality

Prompt delivery. Great and quality item

21 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Simon, Hearing that the gear landed promptly and that you love the quality is a massive win for the crew.

We pour a lot of energy into keeping shipping efficient and our products premium, so knowing we hit the mark means everything to the team.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

Easy to shop

Easy to shop, quality and price was very good too.

2 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Tord, Hearing that the shopping experience was effortless and that you are impressed with both the quality and the price point is a massive win for the crew.

We pour a lot of energy into keeping our process smooth and delivering premium gear with real value, so knowing we hit the mark means everything to the team.

Enjoy rocking your new pieces.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look