Outdoor Value Reviews 35,051

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 910 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their robustness and good value for money. Many people appreciate the fair pricing and the fact that items are exactly as described, meeting their expectations. The delivery service is frequently mentioned as super fast and efficient, with many consumers receiving their orders quickly. However, some customers experienced issues with delivery, noting delays and poor communication from couriers. A few people also encountered problems with product sizing or minor damage upon arrival, and some felt that certain items were expensive for their perceived flaws.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super quick and fast... See more

Quality

Consumers find quality to be positive, with many praising products like wooden borders, bench covers, and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the reasonable and good prices... See more

Value for money

Users describe positive interactions with value for money. Many customers highlight the excellent value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the bench covers exceeded my expectations.They are superb The garden kneeler is a great boon, makes weeding the border so much eadier and the wide feet stop it digging into the lawn.I... See more

Rated 5 out of 5 stars

Perfect bit of kit for what I need it for. Fold it in half, hang it in the doorway of my shed, stops my dodgy neighbours peeping over the fence when i have the door open in hot weather to try and se... See more

Rated 5 out of 5 stars

Product purchased is excellent. Delivery by DHL NOT GOOD. We had 3 consecutive days unfulfilled but when finally received it at 20.40, delivery man very apologetic and had made the considerable effo... See more

Rated 5 out of 5 stars

My bench is a custom two seater with central table. The dimensions of the Large 4 Seater Bench Cover almost matched my requirements. The cover is a snug fit and the fastenings easy to use. The materia... See more


Company details

  1. Outdoor Furniture Store
  2. Camping Store
  3. Garden

Written by the company

Founded in 2008, Outdoor Value has over 15 years of experience delivering exceptional outdoor products to customers across the UK. Our extensive portfolio features a wide range of high-quality items tailored for gardening, camping, fishing, and outdoor pursuits. Each product is thoughtfully sourced by our in-house team, ensuring every detail meets the highest standards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Absolutely the worst online retail…

Absolutely the worst online retail experience ever.
Shockingly bad at communicating.This is dated 5/5 and it’s now a week later and still not received….not bad for a next day delivery…Apparently courier received package yesterday…….4 messages sent retailer, zero response,,,,

12 May 2026
Rated 1 out of 5 stars

Looked like great reviews but my 1st experience has been a bad one.

I ordered 4 x obelisks that were advertised as next day delivery. A week later i am still waiting for delivery with plants waiting to go in the ground ahead of a wedding. DHL is not updating the delivery notice which is still showing as due 7th March and the e-mail update from Outdoor Value said it would now arrive yesterday. I have sent another chaser e-mail yesterday evening as there is no contact number listed. Its always a terrible customer experience when you can’t pick up the phone and speak to a human. I will never buy from this company again. I’m at the point of asking to cancel and get a refund.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

A very well made hedgehog home.

A very well made hedgehog home or feeding station, solidly constructed in wood but also easy to assemble. The lid can be removed for cleaning.
It actually cost less than the previous one I bought elsewhere which was only made of compressd cardboard.

4 May 2026

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