OUTDOORGOODSTORE.COM Reviews 

40
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Scam! I've been waiting on a shirt the promises would be delivered on a certain date. They did not send the shirt and said they cannot refund my money because it was donated to Charlie Kirk's family.... See more

Rated 5 out of 5 stars

I ordered 3 shirts from this company, and then I read some negative reviews. I got upset with the company and wanted my money back. The emails I received back were nothing but respectful and they ex... See more

Rated 1 out of 5 stars

Do Not order from this store. We received emails from a courier in China with a phone number from China. Outdoorgoodstore didnt respond to phone calls, emails, or texts. I disputed the charge with my... See more

Rated 1 out of 5 stars

I ordered and paid for a complete kit with jersey and bibs however I only received the jersey. I’ve emailed the company twice, left a voicemail and tried messaging them through Instagram and no respon... See more

Company details

  1. Activewear Store

Information provided by various external sources

Outdoor Good Store is your number one fishing and cycling clothing shop in America. With free shipping worldwide, start shopping for all of your outdoor apparel here. We offer customized cycling and fishing jerseys as well!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

40 reviews

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2.3

All reviews

(40)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

Scam! I've been waiting on a shirt the promises would be delivered on a certain date. They did not send the shirt and said they cannot refund my money because it was donated to Charlie Kirk's family. I'm filing with the better business bureau and will dispute charge with my bank. Do not use them!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Good company

I ordered 3 shirts from this company, and then I read some negative reviews. I got upset with the company and wanted my money back. The emails I received back were nothing but respectful and they explained my items had already been prepared to ship, so I waited to see and yes I got my shirts and they are great quality, I did write to apologize for jumping to conclusions by some negative reviews. I will definitely order from them again

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Do Not order from this store

Do Not order from this store. We received emails from a courier in China with a phone number from China. Outdoorgoodstore didnt respond to phone calls, emails, or texts. I disputed the charge with my CC company and received a refund from my credit card company. This place is a scam.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Ignored by customer service

I ordered and paid for a complete kit with jersey and bibs however I only received the jersey. I’ve emailed the company twice, left a voicemail and tried messaging them through Instagram and no response. I left a review on their website but they never posted it.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Definitely a scam

Definitely a scam. Paid as much for express shipping as I did the item. Never arrived, no communication from them. Did get one email and they said I cancelled my own order and they refunded me. Neither true. They've not answered since. Shoulda read Trustpilot first...

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Do not order from them. Will not respond to email, text or phone calls. Order never arrived, and company is ignoring all attempt at communication.

10 July 2023
Unprompted review
Rated 2 out of 5 stars

Updated review

Update to my earlier review.
After a couple of rides In the cycling kit I will no longer be using the bib shorts. They are extremely uncomfortable to ride in. The seams are in the wrong place and rub in places you don't want them to. The chamois is also poorly shaped so rather than adding comfort it clumps up and adds pressure again to areas you don't want pressure.
Little disappointed but I suppose you get what you pay for.
The top is fine,no issues with that just a shame the bib shorts are so poor.

13 May 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

This company has outstanding customer service! They are extremely accommodating and they put clients' needs first. I will definitely be purchasing more products from their online store. Thank you, Tyler H., for your help and kindness!

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Great cycling kits and excellent customer service

The selection of cycling kits at Outdoorgoodstore.com was amazing! My order also arrived within the estimated delivery window. The kit was well packed and looked great upon opening! As impressive was the customer service - Tyler sent an email immediately following my order to provide contact information in the event I needed to get in touch with someone. I appreciate that kind of attentiveness. Will definitely recommend this site to friends.

13 January 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied

Tyler was very helpful from the start of this order until completion with card info for invoice and got my discount also. He helped with my design and notified me very frequently with the changes I made and his suggestion. Also notified me that plant was backed up with orders and dealing with covid 19 and not to worry that it would come as soon as possible. Received jersey and could not be more satisfied. It was awesome and colors poped like I hoped. Thank you Tyler for a enjoyable experience with this order. Definably going to brag on this company for my friends to purchase jerseys.

3 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Jerseys

Great Jerseys. I'm waiting on 2 to arrive today and after this post I'm ordering more. Quality jerseys with 3 weeks delivery.

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Great Service - Great Products - Great Team

Having spent time trying to obtain a specific cycling kit, I came across Outdoor Good Store who had just what I wanted, after spending some time reveiwing them I ordered the kit on the website which was very easy to use but I didn't take time te review what I ordered and made a mistake but Tyler at Outdoor emailed me the same day and kindly suggested I did not perhaps want two bib shorts and no top! perhaps I wanted 1 bibshorts and a top which I of course did. He sorted out the order with no fuss and the products were delivered well ahead of expected arrival date and the quality is excellent as is the price. I will definitely buy from them again and I cannot recommend them highly enough. GIve them a try - you will not be disappointed.

4 October 2020
Unprompted review
Rated 5 out of 5 stars

Totally positive experience. Will order from them again.

I was a bit wary as all the reviews are from this year. . Service was superb! I ordered a size up on my cycling jersey as recommended, it fits great and is of good quality. It took two weeks to arrive which was faster than advertised. I highly recommend the site. I'll be ordering more in the future.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Thanks to OGS and Tyler!

Had to swap out for a smaller size and the company was very helpful and responsive. Placed a new order based on the high quality of customer service and product!

8 August 2020
Unprompted review
Rated 4 out of 5 stars

Good communication with company

Good communication with company, nice jersey. Just the timing on my order during pandemic, made shipping time that much longer. Over all felt good about the whole process. Would use again.

6 July 2020
Unprompted review

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