Technician Adam was great and immediately identified the problem I had and fixed it within minutes. Never worked with such an efficient technician and very pleased I bought the Outbyte product rather... See more
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Review summary
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Based on these reviews
Bad 3 days with keyboard showing as Unknown, even after doing a factory reset. Contacted Support twice, both times got Simon, and he just fixed it very quickly. Well worth the subscription i paid an... See more
Company replied
Simon was very helpful. He understood my concerns. He was polite even when I was anxious. He followed all the steps I later found on Internet advisory boards, except he was several times quicker than... See more
Company replied
This is a great all around app that doesn't require a computer engineers' degree to run. Nice and simple and gives you the choices as to what happens when and how. I love the options given. Only issue... See more
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Company details
Information provided by various external sources
Clean and optimize your PC with Outbyte's software
Contact info
1644, Crows Nest NSW , 1585 , Sydney, Australia
- outbyte.com
4.5
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the operator took time to find my…
the operator took time to find my problem quicky and i just watched as my old dell speakers came back to life!!!
I can't say how pleased I am for his help.
5 June 2025
Unprompted review
Reply from Outbyte Computing
We're so happy to hear that your speakers are working again! Thank you for sharing your experience - it’s always our goal to make things easier and get your devices back on track. Let us know if you ever need help in the future!
Quick and accurate help
Technician came in and immediately kinew what he was doing and solved several unexpected problems that came up.
4 June 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your great feedback! We're glad to hear that our technician was able to resolve everything quickly and effectively. If you ever need help again, we’ll be here for you!
I am a big proponent of customer…
I am a big proponent of customer excellence in support of a product for the end user. The technician made me feel at ease with his knowledge of the product and its uses. At no time did I feel intimidated, insignificant no less than.
Thank you, Max, for a great HP intervention.
Renita C. Dortch
3 June 2025
Unprompted review
Reply from Outbyte Computing
Dear Renita,
Thank you so much for your thoughtful feedback! We're truly happy to hear that your support experience was both reassuring and helpful. Providing respectful, knowledgeable assistance is a top priority for us, and your kind words mean a lot.
If you ever need anything else, don’t hesitate to reach out - we’re always here to help!
Free?????
I was searching online for Driver Updater software and came across "Outbyte - Free Driver Updates for Windows 11", this appeared to be just what I needed, however once installed you are prompted to register to activate the software which takes you to a screen where you must buy the "FREE" software.
What part of FREE do these people not understand?
3 June 2025
Unprompted review
Reply from Outbyte Computing
Dear Mike,
Thank you for sharing your feedback - we understand your frustration.
Outbyte Driver Updater is offered under a freemium license, which means the program includes a limited free trial. While the full version requires a license, users can still access some functionality during the trial period - including the ability to update drivers.
If the website where you found the software labeled it as completely free without mentioning the trial model, it may have misrepresented our product. We’d appreciate it if you could share the link so we can look into it.
If you have any questions or need assistance, feel free to reach out to us at support@outbyte.com - we’re happy to help.
A pleasent experiance with a difficult…
A pleasent experiance with a difficult problem that even Microsoft could not help with. Excellent service.
1 June 2025
Unprompted review
Reply from Outbyte Computing
Thank you so much for your kind words! We’re thrilled to hear that our team was able to help resolve a difficult issue. Providing helpful and reliable support is what we strive for, and it means a lot to know we made a difference.
If you ever need assistance again, we’re always here to help!
I purchased the driver updated for my…
I purchased the driver updated for my old printer. They charged me PC updater too. I called them and explained to them . They cancelled that and the re imbursement they say will be processed in 5 days. I tried to install the updater, and I could not get the printer to work. Mr. Matt who assisted me had me accept a remote connection so that he can work on connecting the printer. He took 10 minutes and programmed it and made the printer work. I am impressed. This is an Australian company and they seems to be legitimate,
30 May 2025
Unprompted review
Reply from Outbyte Computing
Thank you for taking the time to share your experience - we're glad to hear that your issue was resolved and that your printer is now working properly. We're especially happy to know that our support team was able to assist you quickly and effectively.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust in us!
The Assistant was completely in charge…
Sam was wonderful!!! He was completely in charge and took care of my problem. He knew exactly what I needed and I am so glad he took control. I give him 10 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟!!!
23 May 2025
Unprompted review
Reply from Outbyte Computing
Thank you so much for your kind words, Debra!
We’re thrilled to hear that your issue was resolved smoothly and that you felt well taken care of. Your feedback truly means a lot to us, and we’re always here if you need any further assistance.
patience and persistence awesome
21 May 2025
Unprompted review
Reply from Outbyte Computing
Thank you! We’re really glad to hear that our support made a positive impression. We appreciate you taking the time to share your feedback!
David was very prompt answering my call…
David was very prompt answering my call and fixed my issue really quickly
21 May 2025
Unprompted review
Reply from Outbyte Computing
We’re glad to hear your issue was resolved quickly! Thanks for sharing your experience with us and the community.
A peach of a program
This would be my 5th or 6th driver updater and it is far superior to all the others. Maybe the technology is more mature; in the past some of the earlier products could make a mess of things. The payoff is that not only are my drivers updated (a lot of them) but (drumroll) the several machines I used it on actually run faster and cleaner. I have been computing since 1969 and I expect that I am not all that easy to impress.
20 May 2025
Unprompted review
Reply from Outbyte Computing
Thank you so much for your kind words, Bruce!
We’re thrilled to hear that Outbyte Driver Updater stood out among the others and made a noticeable difference for your machines.
Your feedback — especially coming from someone with such extensive computing experience — truly means a lot to us.
Reply from Outbyte Computing
Thank you for your kind words, Anthony!
We take great pride in our technicians, and we’re glad to hear you were satisfied with the service. Your recommendation means a lot to us.
Watching someone play around on my…
Watching someone play around on my computer remotely was...eerie.
PostScript - had more freezes, computer now will only open into automatic repair mode. Also when Simon was helping me he put another better version of the repair program on my pc. Used it yesterday to check for problems, found some, yet couldn't fix because the program wasn't activated. Not happy.
PostScript 2: my unhappiness is mainly discovering I must pay, a second time, for the repair program. It identified a cause of the freeze that Sunday, a app called real experience, yet wouldn't do anything due it not being activated, something I assumed otherwise.
17 May 2025
Unprompted review
Reply from Outbyte Computing
Dear Tom,
We're sorry to hear that you felt uneasy during the remote session.
Our support agents may sometimes request remote access to assist with specific issues, but this is always done with user consent, and you can end the session at any time.
If your experience was different, please reach out to our support team at support@outbyte.com so we can investigate and address the situation.
Thank you for sharing your feedback.
Adam was extremely knowledgeable on how…
Adam was extremely knowledgeable on how to fix the issue of not being able use ANY of my 4 keyboards on my PC! Before he corrected the problem (EXTREMELY FRUSTRAING) I was MISERABLE> It is so nice to be able use my keyboards again, instead of "cutting & pasting). You need to keep Adam: he deserves a promotion!
THANK YOU SO MUCH Adam for helping me and being so patient with. Wishing you a lifetime of happiness God's blessings. TC, Slade Allison
17 May 2025
Unprompted review
Reply from Outbyte Computing
It’s great to hear that the agent did such a good job assisting you. We will make sure to pass this along to the team. Thank you for your review!
Competant and speedy servíce to correct…
Competant and speedy servíce to correct problem
17 May 2025
Unprompted review
Reply from Outbyte Computing
Thank you for sharing, David. We are so glad we could be there, where you needed us.
Glad it came recommended by MS.
I initially trusted this application because it came recommended by Windows, and it did not disappoint. My 10-year-old PC suffered from overheating, with the fan spinning at high speeds and was becoming sluggish and unresponsive. Thankfully, the Live Support team was incredibly helpful in resolving the issues to a satisfactory extent. Their technician dedicated a full four hours to tidying up my system and performing in-depth maintenance. Additionally, the Driver Updater identified and updated thirty-two outdated drivers and necessary tweaks. As a result, my PC now runs significantly smoother than before. Thank you!
13 May 2025
Unprompted review
Reply from Outbyte Computing
Thank you for the brilliant review!
We’re thrilled to hear that you’re satisfied with our product and service.
We truly appreciate your feedback and look forward to assisting you again.
I had a problem with a USB Driver
I had a problem with a USB Driver. My laptop would not recognize my phone. Sam at Outbyte was able to remotely solve the problem and everything is working as it should.
15 May 2025
Unprompted review
Reply from Outbyte Computing
We've got your back! Thank you for sharing your experience with us.
I am really impressed with your…
I am really impressed with your software and service. I'm going to tell everyone I know about it.
12 May 2025
Unprompted review
Reply from Outbyte Computing
Dear Larry,
Hearing that you enjoyed our software and service is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Outbyte.
Daniel did an amazing job and fixed my…
Daniel did an amazing job and fixed my issue quickly and got me back where I needed to be. Highly satisfied and definitely recommend.
12 May 2025
Unprompted review
Reply from Outbyte Computing
This review made our day!
They did everything great and thorough
They did everything great and thorough. 10/10 through and through/
11 May 2025
Unprompted review
Reply from Outbyte Computing
Glad you liked our service and thank you for sharing it here. Seeing happy customers makes us happy too!
Simon fixed a main problem on my…
Simon fixed a main problem on my computer in no-time!
10 May 2025
Unprompted review
Reply from Outbyte Computing
We've got your back, Sven! Thank you for sharing your experience with us.
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