OurForeverSong Reviews 34

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I ordered a song for my granddaughter from me her grand mother, the song was nice but, they mentioned grandfather , I emailed several times they ignored, I filled a form for correction that did not wo... See more

Rated 5 out of 5 stars

I absolutely loved the song they created for my husband. It made us both cry. We were amazed at the quality and personal touches. The song has an amazing sound and the vocals were incredible. I high... See more

Rated 5 out of 5 stars

I was beyond pleased with customer service, production and delivery. The canvas that I ordered was for a wedding gift and the bride cried when she saw this gift. It turned out absolutely beautiful.... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful product!! Emma was absolutely phenomenal with communication that my product was in line to be printed and once shipped. I received my order this morning and to say its perfect see... See more

Company replied

Company details

Written by the company

Transform your special song into a beautiful art piece. We meticulously craft each piece, turning your beloved song into a stunning visual symphony that captures its essence and rhythm. Dive into a unique blend of art and music, and join thousands of delighted customers who've found the perfect personalized gift with us.


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3.6

Average

TrustScore 3.5 out of 5

34 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a song for my granddaughter…

I ordered a song for my granddaughter from me her grand mother, the song was nice but, they mentioned grandfather , I emailed several times they ignored, I filled a form for correction that did not work. They kept on sending a grandfather to a granddaughter song as the correction. I think forever song is only for men because why did they not change it, so now I cannot use it. when I see there advert I skip it too painful when I see it. If I could delete there advert when it comes up I would. Beware once the money is taken they care less.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely loved the song they…

I absolutely loved the song they created for my husband. It made us both cry. We were amazed at the quality and personal touches. The song has an amazing sound and the vocals were incredible. I highly recommend this company.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

They dont honor the remake

I ordered a song for valentines day for my husband. I paid the money for 1 hour expediting. I got the song in 1 hour but even after I listed my kids age when submitting the info, they have them backwards in the song. They offer 1 remake so I emailed them. The lady says they'd have it back to me in 1-3 Business days which to me was long after paying for expediting but ok. I never got the remake and im on day 4.
Dont use this company, if they mess up, you will not get your remake

6 February 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order 3 days before I…

I placed an order 3 days before I needed the song as a gift for our 25th anniversary. They sent a song that one (1) word fixed. Because they advertised a 100% satisfaction guarantee, I responded with i love the song, but I need the word "boy" replaced with "girl"
I received a response stating that they would make the change and that I'd receive the fixed version in a few hours. That was 28 hours ago....still no song. Now that I've sent SEVERAL emails to support stating that today is my anniversary and I REALLY need that song, with ZERO response, I'm writting this review. Now I will search for another company and hopefully find one thats HONEST!!!!

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting company.

Disgusting company.

Send you follow up emails touting a physic service by insinuating that the person you bought the product for is doing something “deeply concerning” and you need to pay to find out what it is.

Disgusting way to prey on people’s emotions

5 March 2025
Unprompted review
Rated 5 out of 5 stars

First Dance

I appreciated that I was sent a preview of the item before it was printed and shipped! I also appreciate the attention to detail and it turned into a good Christmas gift for my new wife!

19 December 2024
Rated 5 out of 5 stars

Good and promp communication

Good and promp communication, able to customise our order before finalising. Very happy with our purchase.

11 December 2024
OurForeverSong logo

Reply from OurForeverSong

Thank you for the kind review, Wayne! I am glad you were pleased with everything from us. Thanks again for your business with us too, it's very much appreciated!

-Emma

Rated 5 out of 5 stars

Great product and a timely delivery

Great product and a timely delivery. Wife is very happy with it.

11 December 2024
OurForeverSong logo

Reply from OurForeverSong

Hi Allan! We are so grateful for your kind words! Thanks for sharing your review with us and the community!

-Emma

Rated 5 out of 5 stars

THANK YOU

I have used ourforeversong for both my daughters’ wedding gifts. I cannot say enough about their level of customer service. It is so refreshing to work with a company that treats it’s customers like they are the backbone of the business.

12 December 2024
Unprompted review
OurForeverSong logo

Reply from OurForeverSong

Thank you so much for your kind words! We’re truly honored to be part of such special moments in your family’s life. Your support means the world to us, and we’re grateful for the opportunity to create something meaningful for you. 💕

-Emma

Rated 5 out of 5 stars

So special

Emma was lovely to work with and we just loved the product outcome

19 November 2024
OurForeverSong logo

Reply from OurForeverSong

Thank you so much for your kind words! It was such a pleasure working with you, and we're thrilled that you loved the final product. Your support means so much to us!

-Emma

Rated 5 out of 5 stars

10 out of 10 I had an issue and a error…

10 out of 10 I had an issue and a error on my part I contact them and Emma got back to me right away I explain my issues and my error she took care of it right away and emailed me back with the fix and made sure everything was correct before I received my order very helpful and professional!!!

18 October 2024
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Reply from OurForeverSong

Hi Marvin! Thank you so much for your wonderful review! We're so glad we could help resolve the issue and ensure everything was perfect for you. Your kind words and support mean the world to us!

-Emma

Rated 3 out of 5 stars

Was happy that I finally received the…

Was happy that I finally received the correct design and delivery but was not happy about the overall experience.

17 October 2024
OurForeverSong logo

Reply from OurForeverSong

Hi Eric! Thank you for your feedback. We’re glad to hear you’re happy with the final design and delivery, but we’re truly sorry that your overall experience didn’t meet expectations. Your satisfaction is very important to us, and we’ll take this as an opportunity to improve. Please don’t hesitate to reach out if there’s anything we can do to make things right.

-Emma

Rated 4 out of 5 stars

My wife loves it.

My wife loves it.

11 October 2024
OurForeverSong logo

Reply from OurForeverSong

Hi Matthew! That's wonderful to hear! I'm so happy your wife loves it. Thank you for choosing us, and feel free to reach out if you need anything else!

-Emma

Rated 5 out of 5 stars

Beautiful Gift

I ordered the Our Forever Song for a dear friend and her husband, it will be a Christmas Present. The communication with the seller was perfect, my questions were answered in a timely manner. I received my order and it’s truly a beautiful gift. So original and perfect to commemorate their wedding day. It’s such an original idea, and definitely a gift out of the ordinary. It’s well made, looks great, just as described, and I know that my friends are going to love it. I highly recommend this seller. Pia S.

2 November 2024
Unprompted review
OurForeverSong logo

Reply from OurForeverSong

Thank you for leaving us such a wonderful review, Pia. We are thrilled that you loved your experience with us! Looking forward to working with you again in the future!

-Emma

Rated 5 out of 5 stars

I ordered this as an anniversary…

I ordered this as an anniversary present for my wife after seeing a clever ad online. I normally don’t purchase something from an online ad, but this one got me. I still went into it with some skepticism. It does take a full two weeks to get it, but my wife absolutely loved it. Our wedding song meant a lot to my wife and this was a perfect gift. She has used the Spotify app to play the song quite a bit already. I’d highly recommend this.

20 October 2024
Unprompted review
OurForeverSong logo

Reply from OurForeverSong

Hi Eric! I’m so glad to hear your wife loved the anniversary gift! It’s wonderful that the song, which means so much to her, was captured in such a special way. Thank you for taking a chance on the ad and for your kind recommendation. I’m thrilled it turned out to be the perfect gift!

-Emma

Rated 5 out of 5 stars

Absolutely beautiful product!

Absolutely beautiful product!! Emma was absolutely phenomenal with communication that my product was in line to be printed and once shipped. I received my order this morning and to say its perfect seems offensive.. my item beyond exceeded my expectations and I will cherish it forever!!! Thank you so much xx

23 October 2024
Unprompted review
OurForeverSong logo

Reply from OurForeverSong

Hi Teighan! Thank you so much for your incredibly kind words! I'm so happy to hear that you're thrilled with the product and that it exceeded your expectations. It was a pleasure keeping you updated throughout the process, and I’m so grateful for your trust. I’m truly honored that this item will be something you’ll cherish forever. Thank you again, and I hope it brings you joy for many years to come!

-Emma

Rated 5 out of 5 stars

I ordered this as an anniversary gift

I ordered this as an anniversary gift. The canvas turned out beautifully and my wife loved it! Thank you!

2 October 2024
Unprompted review
OurForeverSong logo

Reply from OurForeverSong

Hi Brian! I’m so happy to hear that your wife loved the anniversary gift! It’s wonderful that the canvas turned out just as you hoped. Thank you for trusting me with such a special occasion, and I’m thrilled it was a perfect gift!

-Emma

Rated 5 out of 5 stars

Great communication

Great communication, love the canvas. Thanks a lot.

10 September 2024
OurForeverSong logo

Reply from OurForeverSong

Thank you for the kind review, Luke! I am glad you were pleased with everything from us. Thanks again for your business with us too, it's very much appreciated!

-Emma

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