During my shopping I had a problem with the payment. I wrote to the webpage and they answered really quickly trying to fix the issues. It took a few days and various e-mail exchanges but during the pr... See more
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See what reviewers are saying
Thank you so much Nicholan for your assistance. I managed to get my refund after I was told that the T&Cs for the membership doesn't allow refunds. Nicholan came to my rescue keep up the good services... See more
I'm happy with the service and the deal I got from the company. And so far, the only thing I did not like was that I was not refunded as yet, for something that I unsubscribed well before you renewed... See more
When I noticed two transactions on the same day from this business that I had never heard of let alone subscribed too I was very angry. I tried to resolve this issue via online chat and was told I cou... See more
Hasn’t replied to negative reviews
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I had a good experience with Kevin
I had a good experience with Kevin, great speed regarding the answers needed, detailed information.
Scam
I got scammed through a false advertisment on Facebook,ended up with a VIP subscription on their Site and after 3 days they wanted to charge again another 70 Euro so I had to block my card.Tried to reach more times the Customer Support but no answer from them,curious that you get a survey link to rate them.My bank told me that only if I go to Police and do a reclamation maybe I have a chance to get my money back,so be aware,I am mind blowed how many "good" reviews this site has😅
Happy Customer
I'm happy with the service and the deal I got from the company. And so far, the only thing I did not like was that I was not refunded as yet, for something that I unsubscribed well before you renewed my account, so it was never supposed to be deducted from my account.
Very helpful with handling my queries
I did not realise I had signed up to the service (my fault) but they have been very helpful and kind sorting out my wishes. Many thanks.
Thought I ordered a parasol but…
Thought I ordered a parasol but didn't and they was very helpful waiting for refund
Still waiting for a responce from youYour company debited my account without…
Your company debited my account without my knowledge from fnb.
My 0829691281
Your assistance in this regard shall be appreciated
MONEY DEDUCTED WITHOUT MY KNOWLEDGE
I'm Siyabonga Sokunentsa, the owner of the account which was used at your shop without my consent, I'm still not helped regarding the situation, I didn't shop at your shop, I woke up to deductions which I'm unaware of.
Grateful #Nicholan
Thank you so much Nicholan for your assistance. I managed to get my refund after I was told that the T&Cs for the membership doesn't allow refunds. Nicholan came to my rescue keep up the good services.
Good customer support by KAI
Took money from my account without my permission
This “company”/ companies as there are two tried to take more money from my account without my authorization I tried to purchase something from Facebook. still struggling to close account with them and get my money back.
Mr Eugene resolved my request
Mr Eugene assist my request. Very helpful and answered all my questions promptly thank you
Loved the customer service they helped…
Loved the customer service they helped me with my problems anytime i wrote to them.
Jamal responded very quick and very professionally…
Jamal responded very quick and very professionally
Very good experience👍🏻
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