I inadvertently left out the house number on the address for my order and the Royal Mail returned it to sender. I contacted the sales department and even though it was my own fault, my problem was sol... See more
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Covid-19 Update Our online store is running as usual and we welcome orders from all over the world. Due to the impact of Coronavirus, however, there may be some delays in deliveries. We will keep you updated via email and endeavor to get your orders to you as soon as possible. Our team when packing and posting orders are following stringent hygiene requirements to ensure safety for all. - Since our inception in 2006, we at Ouh La La Limited have been committed to delivering top quality and exquisite lingerie to all customers. Today, we continue the business of supplying the finest luxury underwear through our online store, making women around the world feel confident and beautiful. With the wide-ranging stock of luxury lingerie brands including Empreinte, Wacoal, Lise Charmel and more, Ouh La La Limited provides products that best fit every need there is. Moreover, Ouh La La Limited retails fashionable clothing and offers swimwear in store to help complete the glamorous look for every occasion. We look forward to offering swimsuits and bikinis online line in early 2019.
15 The Broadway, RH16 3AQ, Haywards Heath, United Kingdom
Replied to 64% of negative reviews
Typically replies within 1 week
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Kept informed re delivery . Nicely wrapped in environmental packaging
So pleased wi.y purchase. b

Reply from Ouh La La Limited
Hello,
I am contacting you again regarding my order, which I have been waiting for since 30 January.
According to Royal Mail tracking, the parcel has already been delivered and signed for in Haywards Heath DO. However, I have not received anything, and you are still stating that the order is “pending.”
This situation is not acceptable. As the seller, you are responsible for ensuring that I receive my order. If the parcel was delivered incorrectly or to the wrong address, this is not my responsibility.
I now request one of the following within 5 days:
1. Clear proof of delivery, including the full delivery address and signature, or
2. A full refund of my order.
If I do not receive a satisfactory resolution within this timeframe, I will escalate the matter by opening a dispute with my payment provider.
Please treat this matter as urgent.
Kind regards, Anna Liv Hjorth

Reply from Ouh La La Limited
Excellent price for good quality bra. I was wondering when it would be shipped and Nicky replied very promptly

Reply from Ouh La La Limited

Reply from Ouh La La Limited

Reply from Ouh La La Limited
Ordered several tops for choice of size and style in sale. Large choice of products. Returns refunded quickly.

Reply from Ouh La La Limited
Great service. My item arrived by return following my order. It was nicely packed too.

Reply from Ouh La La Limited

Reply from Ouh La La Limited
Good prices in the sale, with items I could not find elsewhere.
Nicely packaged, with no plastic!

Reply from Ouh La La Limited
My order was promptly shipped and well wrapped. I will definitely use this company again

Reply from Ouh La La Limited
Very good value for money I would have given them a 5 but I had to contact them to find out when my goods were coming ie there wasn’t immediate confirmation like other companies and I didn’t know where I was However the goods arrived perfectly and I would use them again and I would certainly recommend

Reply from Ouh La La Limited

Reply from Ouh La La Limited
The customer service is fantastic. I messaged on a Sunday..not expecting a response in the Monday at least. But I got a response within an hour. The shape wear is comfortable, but strong... everything it advertises to be. The only thing I will say is to size up. I'm a uk 14 and the XL is perfect

Reply from Ouh La La Limited
Excellent company with really caring, efficient customer service who are more than happy to help. Would not hesitate to purchase from them again. It is always a challenge ordering bras on-line, particularly post-surgery, but I finally managed to find a well fitting sports bra with a pocket.

Reply from Ouh La La Limited
I inadvertently left out the house number on the address for my order and the Royal Mail returned it to sender. I contacted the sales department and even though it was my own fault, my problem was solved without any difficulty and the order came to the correct address, no extra charge. Very efficient service. Thank you very much.

Reply from Ouh La La Limited
I ordered a bra online for the first time and am very happy with my purchase. I saw it in my local lingerie shop originally but it wasn't available in my size. I tried on another bra from same brand and when that fitted well I took a chance and ordered the one I wanted online from Ouh La La. It has worked out well luckily.

Reply from Ouh La La Limited
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