Very light last for 30 minutes only smell Shower Gel I don't recommend it at all customer service didn't do anything I contacted them, especially since I already reached out and got no response... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... See more
Company replied
What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... See more
Company replied
I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. Th... See more
Company replied
Company details
Written by the company
Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.
Contact info
17 Market Square, E14 6AQ, London, United Kingdom
- 07438304155
- sales@oudhshop.co.uk
- oudhshop.co.uk
4.1
Great
463 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
M Bhacks
Good products.
Good quality.
I definitely recommend others to give a try.
14 August 2025
Unprompted review
Reply from Oudh Shop
Hi Mehrine
Thank you for shopping with Oudh Shop. We are please to hear your feeback.
Great experience
Great experience, a little worried when I didn’t get a confirmation email of my order, but after a message I received what’s app confirmation with all the details and expected delivery date. Great products and fast shipping! Will definitely be returning, thank you 🙏
20 August 2025
Unprompted review
Reply from Oudh Shop
Hello Kevin,
Thanks so much for the fantastic review! We're thrilled to hear you had a great experience with us.
We sincerely apologize for the initial worry about the confirmation email. We understand how important it is to have those details right away, and we're looking into why that happened so we can prevent it from recurring. We're glad our team was able to get you the information you needed quickly via WhatsApp.
We're happy to know you're pleased with the products and the fast shipping. We look forward to welcoming you back for another order in the future!
Best regards,
Oudh Shop Team
A great customer service
20 August 2025
Unprompted review
Reply from Oudh Shop
Hi Harshan,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with our customer service.
We really appreciate you taking the time to share your feedback.
Best regards,
Oudh Shop Team
Great product
Great veryquick and great product will definitely shop with you guys again.
5 August 2025
Reply from Oudh Shop
Hi Andy,
Thank you for the fantastic review! We're so glad to hear that you're happy with your product and our quick service.
We really appreciate your business and look forward to seeing you again soon!
Best regards,
Oudh Shop Team
zero professionalism ,,,I bought…
zero professionalism ,,,I bought fragrance on birthday gift, purchase coming in time but with damage box. I send I described the situation, provided photos as documentation, and asked how the company would handle this situation, but I received no response. Maybe everything just looks good on the website, and someone is operating from a second-rate garage and gives the impression of a respectable company.
2 August 2025
Reply from Oudh Shop
Dear Adam,
Thank you for your feedback, and we are very sorry about the condition of the package you received. We completely understand your disappointment, especially since it was a gift.
A replacement has already been sent and should reach you within the next working day. We hope this restores your confidence in our service, and we truly appreciate your patience and understanding.
Kind regards,
The Oudh Shop Team
PISTACHIO KUNAFA OUDH IS THE ONE TO BUY…
PISTACHIO KUNAFA OUDH IS THE ONE TO BUY NOW ABSOLUTELY ALMOST EDIBLE ! My WIFES favourite she wants to eat me . These guys have what it takes to smell good . OUDHH
1 August 2025
Unprompted review
Reply from Oudh Shop
Hi Aminul,
Thanks for the fantastic review! We're absolutely thrilled to hear that you and your wife love the Pistachio Kunafa Oudh. It's one of our favorites, too!
We're so glad we could help you find a scent that's a hit. We appreciate you taking the time to share your experience with us.
Best regards,
Oudh Shop Team
I Purchased the new Dubai Chocolate…
I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. The smell is incredible with a Chocolate and Sweet Note but like nothing you've ever smelt before. I will definitely be Purchasing again from Oudh Shop.
5 August 2025
Unprompted review
Reply from Oudh Shop
Hi Samuel,
Thank you so much for the wonderful review! We're thrilled to hear you're enjoying your new **Dubai Chocolate Perfume**.
We took great care in designing the bottle and packaging, and it means a lot to know that you appreciate it. We're so glad you love the unique scent—it's truly one of our favorites!
We look forward to serving you again soon.
Best regards,
Oudh Shop Team
Purchased a bottle of perfume 'Azule Elite'.
Purchased a bottle of perfume 'Azule Elite' from Oudh Shop. It was recommended after looking for a discontinued alternative. It arrived on time and well packaged. I'm satisfied with the silage and value for money well spent.
7 July 2025
Unprompted review
Reply from Oudh Shop
Hi there,
Thanks so much for the review! We're thrilled to hear that our recommendation for **Azule Elite** was a perfect match for what you were looking for.
We're glad it arrived safely and that you're satisfied with the scent and the value. We appreciate you taking the time to share your experience with us.
Best regards,
Oudh Shop Team
Will order again 🔥👌🏻
Mash Allah very great customer service 👌🏻 and he was happy to help you with the right choice of aftershave and he recommended me the perfect choice of aftershave. I will definitely order again. Great doing business with you 👏 👍🏻 😊
3 July 2025
Unprompted review
Reply from Oudh Shop
Thank you. We are pleased to assist you and get you the right scent. Look forward to seeing you again soon.
Reply from Oudh Shop
Thank you for shopping with Oudh Shop. We appreciate your feedback.
I got mukhallat Al Badr from Oudh shop…
I got mukhallat Al Badr from Oudh shop which was amazing. I recommend it.
Excellent service
4 June 2025
Unprompted review
Reply from Oudh Shop
Thank you for supporting Oudh Shop. We highly appreciate your feedback, Mukhallat Al Badar is one of our signature products. We look forward to seeing you soon.
ideal gift
Glad to have received it as a gift! One of the best perfumes I have had 👌
3 June 2025
Unprompted review
Reply from Oudh Shop
Thank you for your kind review.
Got a really nice perfume as a…
Got a really nice perfume as a gift.Smells amazing.Will definitely buy more from this shop.
1 May 2025
Unprompted review
Reply from Oudh Shop
Thank you so much for your kind words! We're delighted to hear that you loved the perfume and that it made such a wonderful gift. We look forward to serving you again soon!
Good Service.. Quick Delivery
Happy with the product and Service. Thanks
1 May 2025
Unprompted review
Reply from Oudh Shop
Thank you very much. We are grateful for your feedback.
Oudh was strong and long lasting
Oudh was strong and long lasting. Really good value for money compared to some of the big brands out there. Also, it's a legitimate Oudh made in the middle east!
Would recommend.
16 May 2025
Unprompted review
Reply from Oudh Shop
Thank you ! We are delighted to hear from you.
Reply from Oudh Shop
Thank you very much for your review.
Authentic & high quality Oudh
Absolutely in love with Oudh one! Carries that perfect blend. Feels warm & woody richness without overpowering.
3 May 2025
Unprompted review
Reply from Oudh Shop
Thank you very much for your review.
Soothing smell love it,and it's very…
Soothing smell love it,and it's very long lasting
16 April 2025
Unprompted review
Reply from Oudh Shop
Thank you very much for your review. We would love to see you more...
Very nice perfume
Very nice perfume, good quality and perfect for everyone
4 May 2025
Unprompted review
Never ever let me down !!!!
I have ordered from the Oudh shop for many years! For myself, family and friends as gifts I have never once been disappointed 👏🏻
One thing I have to say is delivery, give the delivery an extra week or so. Apart from that this company is not scam !!! It’s a wonderful shop with strong long lasting oud sprays😆
Do not let the bad reviews fool you I promise this shop is amazing !!!! I have an order on the way for my partner as these sprays have became his favourite aftershave
3 May 2025
Unprompted review
Reply from Oudh Shop
Thank you very much for your review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.