Great service and great product/item- exactly as described and photographed. Packaging could have have been a bit better.
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Review summary
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Based on these reviews
I like the vignettes that desribe the history of each watch and what makes them special. Having shopped around on other websites, the pricing seems fair, and the purchasing process was easy with effic... See more
Exceptional experience from start to finish! The selection is truly unique, showcasing some of the most beautiful and timeless pieces I've ever seen. The customer service is top-notch - knowledgeable,... See more
Company replied
This "dealer" sold me a broken watch. They agreed to service the watch (as it came with a 1-year warranty) and sent me a shipping label. They received the watch and returned it back to me. Unfor... See more
Company replied
The watches offered are very attractive but this watch does not work and the minute hand is loose. I am returning it for warranty service. The watch should not have been shipped in this condition. I a... See more
Company replied
I never received the watch I purchased. The company could not determine what happened to the watch. They issued a full refund 10 days after they originally sent me the tracking information.
I have a bad experience with customer service. I reached out to them via emails, whatsapp, and instagram and still havent heard anything from them. It’s two weeks and nothing. The watch had issues wit... See more
Company replied
I received my watches back today, n excellent condition. There both work like new, and even look cleaner. Great and affordable service, will go through any of repairs through them.
Company replied
First of all, let me say this Omega is the nicest watch I have ever had. I had never heard of a band called beads of rice. The description was entirely accurate. It’s the most comfortable band I’ve ev... See more
Bought a beautiful vintage Hamilton Accumatic. Easy purchase process, the website provided enough good pictures and information to make an informed purchase and the watch is everything it was represen... See more
Nice vintage watches. Have been collecting vintage watches for awhile, and had a great experience with ottuhr. I love the site design, the customer service was fast to respond, and love my new Omega!
beautiful exquisite watch! Excellent customer service and prompt delivery! Will indulge and purchase more as well as refer to so many others! Thank you!
I bought a beautiful watch from Ottuhr. Its in amazing condition and the seller was wonderful. Easy to communicate with. Smooth sale and would definitely buy from them again!
Company replied
Great watch and it came in very good packaging. The watch arrived in exactly the same conditions described on the website. I will definitely buy more watches.
A great watch! Easy ordering and navigating the website. Fast shipping. Watch was beautiful. Works well. I will likely order again in the future. Thank you.
Company replied
I have a small vintage collection. Drawn to OTTUHR by virtue of the lesser known but high quality brands featured. Also, the finest watch descriptions on a sales site that I have ever read
Very good seller, amazing watch !! Fast shipping and well packaged. Good communication with the seller. I'm thrilled with my watch.
Company replied
Ottuhr worked with me to get a watch that I wanted. My initial purchase, a dive watch, turned out to be not suited to my tastes. I was able to return it and find another watch that I prefer.
Great customer service! Have bought several watches from them, and they’ve helped me buy watches not sold by them.
Company replied
I bought my first Rolex at ottuhr, and couldn’t be happier. Well packaged, excellent communication, extremely detailed pictures, and over all great experience.
Great vintage watch! Exactly as described, smooth process, fast shipping.
Great communication and item description. Am very happy with the purchase. Fast shipping, too.
Watch arrived as described, well packed, and quickly.
Love the watch! The service was excellent! Thank you!
Company replied
Watch looks even better in person. Will buy from again!
Company replied
Quick responses, prompt shipping, and received a beautiful quality watch matching the website description.
Took care of the transaction with no muss or fuss. Love the watch.
Exactly as described and great communication
Company replied
4.4
Excellent
39 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Beautiful watch, right on time!
Beautiful watch. Beautiful price. Perfectly packaged. Right on time.
30 November 2025
Reply from OTTUHR
Thank You!
Nice vintage watches
Nice vintage watches. Have been collecting vintage watches for awhile, and had a great experience with ottuhr. I love the site design, the customer service was fast to respond, and love my new Omega!
29 November 2025
Great Watches
I ordered a watch from ottuhr, and really happy with it so far. Great pictures on the site, shows scratches I can’t even see in person. Fast responses to any messages I sent, and arrived in 4 days using the free shipping method.
3 November 2025
Unprompted review
Reply from OTTUHR
Thank You!
The watches offered are very attractive…
The watches offered are very attractive but this watch does not work and the minute hand is loose. I am returning it for warranty service. The watch should not have been shipped in this condition. I also bought another watch a month ago, and that watch was running over 10 minutes a day fast. When your listings state that the watches perform within acceptable specs, they should do so. It’s very frustrating to buy a vintage watch that is supposed to be functioning well only to need service.
4 November 2025
Reply from OTTUHR
Hi,
I apologize for the poor delivery experience. We always check our watches before shipment, but sometimes the journey to the customer can uncover issues we didn't see. I encourage you to send the watch running for 10 minutes a day back for a service (free of charge). I see you've had a few orders with us, and would love to help make it right.
Reply from OTTUHR
Thank You!
Reply from OTTUHR
Thank You!
Reply from OTTUHR
Thank You!
This Seller has the most unique pieces
Exceptional experience from start to finish! The selection is truly unique, showcasing some of the most beautiful and timeless pieces I've ever seen. The customer service is top-notch - knowledgeable, responsive, and passionate about the art of watchmaking. Every question was answered with expertise and speed. I'm already eyeing future purchases and highly recommend this seller to anyone seeking a truly special timepiece. Five stars isn't enough - this seller deserves ten stars for their dedication to their This seller has the most unique pieces.
22 September 2025
Unprompted review
Reply from OTTUHR
Thank You!
A great watch
A great watch! Easy ordering and navigating the website. Fast shipping. Watch was beautiful. Works well. I will likely order again in the future. Thank you.
13 September 2025
Reply from OTTUHR
Thank You!
Ottuhr worked with me to get a watch…
Ottuhr worked with me to get a watch that I wanted. My initial purchase, a dive watch, turned out to be not suited to my tastes. I was able to return it and find another watch that I prefer.
18 September 2025
Excellent Work! Fair Price!
I received my watches back today, n excellent condition. There both work like new, and even look cleaner. Great and affordable service, will go through any of repairs through them.
25 August 2025
Unprompted review
Reply from OTTUHR
Thank You!
SCAMMER!! AVOID AT ALL COSTS!!
This "dealer" sold me a broken watch. They agreed to service the watch (as it came with a 1-year warranty) and sent me a shipping label. They received the watch and returned it back to me. Unfortunately, it was still broken with the same issue as before. I requested a full refund, with the understanding that I would return the watch.
They then issued me another return shipping label and received the watch back. They acknowledged the return of their watch but then decided they did not want to issue me a refund anymore.
It's been several weeks of radio silence and I'm still waiting.
ABSOLUTE SCAM!!
24 August 2025
Unprompted review
Reply from OTTUHR
Hi Joe,
A refund has been initiated through eBay. As you know we have left eBay and are currently awaiting the refund to fully process before logging out again. We apologize for the inconvenience, and have taken action to make sure your fully compensated.
Watch came better as described in the…
Watch came better as described in the pictures, shipping was fast and prompt. I did have issues with the confirmation email, but all problems were solved. Will do business with again!
14 August 2025
Reply from OTTUHR
Thank You! We fixed the confirmation emails, and hope you enjoy the watch.
I bought a beautiful watch from Ottuhr
I bought a beautiful watch from Ottuhr. Its in amazing condition and the seller was wonderful. Easy to communicate with. Smooth sale and would definitely buy from them again!
15 July 2025
Unprompted review
Reply from OTTUHR
Thank You Aly!
Great customer service!
Great customer service! Have bought several watches from them, and they’ve helped me buy watches not sold by them.
2 August 2025
Unprompted review
Reply from OTTUHR
Thank You!
Love the customer service here
Love the customer service here. In my 3rd vintage watch from Ottuhr and counting, will continue to pass the word along about this site to my watch collecting buddies. Thanks again!
2 April 2025
Reply from OTTUHR
Thank you! Look forward to seeing you again!
The very expensive watch does not work
The very expensive watch does not work. Tried to contact OTTUHR but no response.
2 April 2025
Reply from OTTUHR
Hi Christopher,
I believe the watch received a service, and is now on the way back to you.
Update - Watch needed a replacement battery. Our team performed a complimentary service on the movement and replaced the battery.
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