It worked fine for the first season, then the unit wouldn't charge (no red led light). Oto sent a new one, it worked fine for the second season. It again wouldn't charge for the third season (no red... See more
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I found OTO to be a mixed bag. The Sleep Drops relaxed me to an extent, but they weren’t a game-changer for a good night’s sleep, even after finishing the bottle. The flavour was pleasant, but I had i... See more
The sleep drops that you put under your tongue were excellent, they relaxed and promoted a state of calm just before bedtime. Although more expensive than most, the added flavourings helped for a bett... See more
This is definitely a product that is good in theory. I tested my water pressure at the spigot and at the end of the small brass connector and both are sending PSI of 46. I contacted Oto and they are s... See more
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Company details
About OTO
Written by the company
OTO is the UK's leading CBD lifestyle brand with an award-winning range of skincare, wellness and beverage products that are designed to allow people to discover the power of CBD through thoughtful and effective products that easily and enjoyably fit into their daily lives.
Through their unique curation process, they source the highest quality essential oils, scents and flavours from around the globe, blending them with pure CBD. Every step of their design process is taken with care, and uncompromising attention to detail.
OTO's products can be found in some of the most esteemed retail and hospitality venues around the world, from Selfridges to the Mandarin Oriental Hotel.
Some of OTO's best-sellers include, CBD Sleep Drops, which are renowned for their incredible ability to transform the quality of your sleep, and CBD Cocktail Bitters, a world's-first product which allows you to create the finest 'mindful cocktails' wherever you are.
Contact info
Missionworks 41 Iffley Rd, W6 0PB, London, United Kingdom
- 0203 963 5955
- support`@otowellbeing.com
- otocbd.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Love the product so happy with it!
Love the product so happy with it! It’s really helped with my anxiety due to the menopause. Great company to purchase from kept me updated on my order and because it was slightly late due to high demand they gave me 25% off my following order.
Beautiful packaging and product works!
Absolutely beautiful packaging. Have used power drops for two weeks and feel overall calmer. Would highly recommend.
Amazing products and superb customer…
Amazing products and superb customer service. My order was slightly delayed by only a day or two and the OTO team sent me some handcream in both full size and handbag size for free plus a £20 discount voucher for my next purchase. Customer service way above and beyond!
Seems to be good so far
Seems to be good so far. I still wake up in the night but usually fall straight back to sleep.
Excellent customer service
Ive recently been communicating with Jess at OTO and thank them for their service and correspondence which has been efficient, friendly and overall very helpful - all prior to me trying their products. I feel like they value me as a customer. Thank you for your help.
Cleansing Jam Exfoliator
What an amazing product. I’ve only been using it for 3 days but I’m already seeing a change in my skin. It’s now glowing! My friends are also commenting on how much better my skin looks. They’ve started using it as well now.
The sleep drops are a game changer
The sleep drops are a game changer! For having sleep problems for years they have completed worked! Im now having a relaxing and peaceful 8 hours sleep. Brilliant.

Reply from OTO
Awful customer experience. Amateurish
Awful customer experience. Ordered items. It says next day delivery. Waited 4 days to be sent a message that they had dispatched. 9 days after order. Still no delivery. I had to chase them to find out what the issue was. Really poor customer service. No notification given of any issues. Items now out of stock will not be able to dispatch until 19th which is 17 days after initial order. Which I was notified had actually dispatched. If you go online now it still says next day delivery. Which it won’t be as the items are not in stock. If you want to support your mental health avoid their incompetence. Go elsewhere. Cannary next day delivery achieved. No problems. Very poor OTO. I posted on their instagram the same message as above which they deleted and then blocked me as a result. Afraid that people will hear about a real customer experience instead of being brave enough to publicly hold their hands up and be transparent and honest. I’m not posting any info that isn’t 100% truth and an accurate account of my customer experience. 1 star is only there as you can’t write a review without a star. 0 stars would be my accurate assessment. Especially after deleting my honest comments on instagram. Shame on you OTO.

Reply from OTO
Try all their products!
I have tried a few of the OTO products and have never been disappointed.
I recently ordered the Seltzer drinks and they are AMAZING! Not only does the drink have a delicious flavour (I particularly like the green tea and blood orange), I feel focused, and sharp. Will definitely order more.
OTO are an amazing brand and their customer service is top notch!

Reply from OTO
Power Drops has made a huge improvement…
Power Drops has made a huge improvement to my Parkinson’s symptoms.

Reply from OTO
The drinks I purchase were excellent…
The drinks I purchase were excellent and tasted refreshing.

Reply from OTO
Avoid the trouble
So, the CBD sleep drops I order had arrived and when I opened the parcel, the seal of the box containing the drops had been opened. When I opened the box and inspected the drops, there is no seal on that. Odd, right? I wrote to Scotty saying that the product had no hygiene seal whatsoever and he responded that a new bottle was going to be sent. Nothing. I returned the original bottle with no help to cover the shipping costs either despite the error being on their side. I'm sure some poor chump will also get this used bottle and have to deal with what appears to be a long running con. £55 plus return shipping spent with nothing to show for it. JERKS!

Reply from OTO
I’ve been taking the sleep drops for…
I’ve been taking the sleep drops for about 3 weeks now and I can honestly say my sleep has improved.

Reply from OTO
Excellent product
Excellent product. Higher level of CP than the competition. Smart packaging

Reply from OTO
The best CBD drops I’ve ever purchased…
The best CBD drops I’ve ever purchased 👍this is my fourth bottle so far! This is now a bedtime staple😀 can’t do without it. It tastes gorgeous unlike some of the high strength CBD which I find bitter and unpleasant. I always get a restorative and refreshing nights sleep 😴. Amazing group of people who created this wonderful product!!!

Reply from OTO
I have found it to be extremely…
I have found it to be extremely helpful. A few drops and within minutes I feel calmness settling in. I’m typically experiencing menopause symptoms and whilst this isn’t a cure it is a welcomed addition.

Reply from OTO
OTO cleansing jam
The OTO cleansing jam is fantastic. My skin feels so fresh and clean after using it. Such a lovely product that has such beautiful packaging to top it off!

Reply from OTO
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