OTHERWORLD Reviews 12

TrustScore 3.5 out of 5

3.7

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Company details

  1. Video Arcade
  2. Amusement Center
  3. Bar
  4. Cocktail Bar

Written by the company

Experience virtual reality at OTHERWORLD, London's most immersive bar. Roam our virtual island paradise, fight zombies and explore new worlds.


Contact info

  • Acton Mews 336, E8 4EA, London, United Kingdom

  • other.world

3.7

Average

TrustScore 3.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Mixed Opinion Very pricey

Mixed Opinion.. It looked really interesting when I saw it online.. Though it was over 50 rooms, and VERY creative, and VERY colorful, I thought it was kind of pricey for 3 people.. It was $35 and $35 for me.. $29 for a Child.. Then, they hit you with an unexplained $6 Ticketing fee, though we bought it RIGHT THERE, then another $8.50 for Tax and Processing so it was almost $115 for 3 of us, and we stayed only about an hour or so.. I think it should have been like $20 or $25 a person max, and they should have thrown in the 3-D glasses (another $9, but we didn't do that as we didn't know about it until we were more than half way through ..BTW, Our almost 10 year old nephew LOVED it !

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended! ⭐️⭐️⭐️⭐️⭐️

Everything from the top tier customer service to the virtual reality experience itself, OtherWorld is a truly extraordinary adventure.

Our group was swiftly greeted by Adam, who was very friendly and informative, especially when it came to demonstrating how to use the hand-held controllers, answering any questions we had and giving us some awesome game recommendations. They currently have 16 games to choose from which is well more than enough to get the most out of your desired timeslot! We mostly played Arizona Sunshine and Synth Riders - both incredibly fun titles with amazing graphics. You have your own private immersion pod which allows you to experience a range of fourth-dimensional effects like heat, wind and even the ground rumbling beneath your feet.

There's lots of cool details like the Departure screens in the lounge area, and the fact that you can collect Dreamcoins as you explore the virtual resort. This digital currency can then be used in real life to get discounted drinks, bridging the gap between virtual and reality.

All in all, visiting OtherWorld was an amazing, fun and memorable experience from start to finish. I'm really looking forward to my next departure! 🫡

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Take a break from reality

I visited Otherworld in Birmingham and it far exceeded my expectations. They've worked hard to create a truly immersive experience from the moment you walk in the door, even the toilets are themed! The pods where you enter the VR are something else - they have environmental effects like wind and warmth that really add to the believability of the games. I'm looking for an excuse to come back as soon as I can.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Great night out for any size/type of group!

Amazing place - great night out for small or large groups, family or friends, with a selection of games that's wide enough to keep everyone happy.

The staff are lovely - we were served by Adam, who was great at making us comfortable. A couple of us were a bit nervous, but he answered all our questions in detail and in a really reassuring way, which made us feel really supported. He also really commits to their travel angle - the venue is themed as an airport from the future - which makes the whole experience more fun and immersive.

Before you go into the experience, you're given a demo on how to use the headsets and controllers, and what to do when you arrive in their VR foyer area. Adam's explanation was really clear and detailed, and at the end of our demo he reiterated everything in a more concise and easy-to-remember way, which I really appreciated.

After your demo you're taken downstairs to the VR area. A wheelchair lift is available for those who need it. Every party member is split into a separate pod, which is a closed, padded cylinder with maybe an 8ft diameter? You fit your own headset, but can ask for help from the staff doing this. The pods are fitted with a rumbling floor and directional wind that correspond to the games you play, so it's a totally immersive 4D experience. It's a bit jarring at first, but you you get used to it very quickly.

There's room to naturally move around/crouch/walk a little bit inside the pod, but you navigate the VR world mostly using the controllers rather than walking around. This means you're able to do the experience seated, which is great for wheelchair users or those who find standing for long periods difficult.

Their selection of games is very varied - they have high-octane experiences like their shooters and horror games, but also more relaxed ones like their kayaking and Google Earth experiences. You can move between their games as much as you want within your time slot, so you're never tied down. You can also choose to split from your group to join a different game, so there never needs to be a situation where anyone gets bored. Some games have a maximum amount of players - Arizona Sunshine had a limit of 4 players for example - so keep this in mind when planning your visit.

No matter where you are in the Metaverse though, you can always hear and speak to the rest of your party. There's also no proximity chat option, so you can't see or speak to anyone outside your party, which is good for safeguarding when bringing younger guests.

We didn't use the self-serve bar, but the drinks menu seemed varied enough for a good night out. They have soft drinks available as well as alcoholic options. You can even get discounts on your drinks based on the points you collect in the Metaverse, which get stored on your Otherworld app account in case you'd like to use them later.

All in all, it's a really unique and wonderful night out in Birmingham. Well worth a visit!

tl;dr:
- Great ambience
- Helpful and really friendly staff
- Accommodates well for accessibility needs
- Varied games that suit all tastes
- Can't see/hear guests outside your party
- Good selection of drinks
- Points in-game get discounts at the bar

4 January 2024
Unprompted review
Rated 5 out of 5 stars

The VR experience of a lifetime

Adam and the rest of the team were absolutely fantastic in walking our group through a truly other worldy experience! The games were a blast for someone who's never touched VR before like myself, and the staff were great at catering to accessibility needs and delivering top notch service - I'll definitely be beating my high score next time we depart.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

So much fun!

I've always had the best time here! The selection of things you can do in the virtual world is so varied which makes it perfect for people of all ages and abilities, the staff are amazing, the booking process is super smooth and the drinks and atmosphere at the venue are 5*

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Ethereal VR Experience

Otherworld is awesome. I have been a few times, and really enjoy the variety of games. The venues are beautiful, and the staff are welcoming and friendly. You even have a mysterious voice in-game to help you if you need tips. It allowed me to see something I have always wanted to see in real life. TLDR: Go to Kayak VR and visit Antartica at night, you can see the northern lights <3

21 November 2023
Unprompted review
Rated 5 out of 5 stars

The future is now!

It's giving... Futuristic extravaganza 💅

The aesthetics and vibes are unmatched, the staff are the friendliest people ever, and there are so many different experiences to try!

I loved cooking up a storm with my friends, the chaos of the virtual kitchen is just 😗🤌

Cool drinks as well, and quite affordable

9 November 2023
Unprompted review
Rated 3 out of 5 stars

Expected more, not properly inducted, but somewhat cool experience

The experience itself was cool. However, it felt like we were not indicted properly. So when ur came to the actual experience, we wasted at least half of the time trying to figure out what to do. Also some games were lagging and therefore was slowed down so didn’t get to enjoy the games. The technical guy was super cool because he helped us to play game we wanted to play but didn’t understand how to get there. So he helped a lot. But if we were inducted properly I recon would be able to actually enjoy the experience. For the amount of money paid , was not worth it because as mentioned , half time was wasted trying to understand how to navigate to get into the games. Was quite disappointed especially because we wanted a fun date celebrating anniversary. so I guess it’s a cool experience, although expensive. if we were properly inducted and properly explained what you need to do would definitely enjoy it more . Just felt like we got to play a normal game for only 10 min because other time spent trying to figure out what to do, how to get to the game and certain games were loading for way too long.

12 August 2023
Unprompted review
Rated 1 out of 5 stars

Turned up 20 minutes late and was…

Turned up 20 minutes late and was refused entry and a refund. Tried to call up to explain I'd be late and was directed to a link in my email booking that didn't work. Absolutely fuming.

29 July 2023
Unprompted review
OTHERWORLD logo

Reply from OTHERWORLD

Hi Adam,

Apologies for the delayed response here we have only recently claimed our Trust pilot account.

We last spoke via email in August following your feedback being posted across multiple platforms.

I'm glad that we could come to a resolution over the genuine confusion surrounding this booking, its start time, and the time you attended.

Please feel free to get back in contact should you need to.

Kind regards
Adam

Rated 5 out of 5 stars

So fun!

So fun. Not cheap but it’s a really well organised experience and so enjoyable.

I’d love it if the point weighting in groups was more to do with skill than time played as currently the point differences weren’t huge. I’d love it if there was a way I could access this cheaper in a membership / tournament system or something!

Anyway, lovely staff in Victoria, and really cool place. Definitely go.

18 November 2022
Unprompted review

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