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Otet Markets Reviews 140

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

IB Withdrawal Delay - 4,500 USDT Pending since April 8 (ID: 941978) I am writing this review as an official Partner (IB) of Otet Markets (Account: 78934). I am deeply concerned by the lack of p... See more

Rated 5 out of 5 stars

OTET Markets provide a working platform, and a trader what it needs fast support, safe transactions. After a few brokers .OTETs wide variety of trading tools and educational resources was just what I... See more

Company replied

Rated 5 out of 5 stars

OTET Markets have impressed me from day one . Their team is a super reactive and never had delays with the withdrawals and deposits by multiple gateway options . The platform is full off features but... See more

Company replied

Rated 5 out of 5 stars

This should be a nice place for whether you are only starting out or have experience . The support team always delivers and I like their secure and fast payment processes ( Rial and Tether are awesome... See more

Company replied

Company details

  1. Finance Broker

About Otet Markets

Written by the company

Otet Markets

Practical Access to Global Markets

Otet Markets provides online access to Forex and CFD trading through MetaTrader 5 (MT5) and cTrader. We offer 500+ trading symbols across major market groups including forex, metals, indices, energy, stocks (US and EU), and cryptocurrencies. Our approach is focused on making the trading experience clear, practical, and easy to use for both new and experienced traders.

We continue to improve the platform experience through usability updates that help traders move more efficiently inside the product, including improvements related to symbol discovery and instrument search. Alongside the platform, we maintain structured customer support so clients can get help with onboarding, platform use, verification, and funding steps without confusion or unnecessary delays.

What You Can Expect

  • Platform choice: MT5 and cTrader across desktop, web, and mobile
  • Market coverage: 500+ symbols across key asset groups
  • Support availability: 24/7 assistance via live chat, ticketing, and email
  • Clear account processes: identity verification (KYC) and AML checks are part of onboarding and withdrawals, with guidance available through our Help Center and support team

Support and Account Processes

Otet Markets supports clients through the main stages of the account journey, including registration, verification, platform access, deposits, withdrawals, and general account questions. Our goal is to provide straightforward guidance so clients understand what is required, what to expect, and how to move to the next step when additional checks or documents are needed.

Company Information

Otet Group Ltd (Saint Lucia, registration No. 2023-00595) and Otet Group LTD (Comoros Union, Mwali, registration No. HY00523012, Brokerage License No. T2023304 issued by M.I.S.A. Ltd.).

Risk Notice

Trading Forex and CFDs involves risk and may not be suitable for all investors. This company description is provided for informational purposes only and should not be considered investment advice.

Why Otet?

Written by the company

Find What You Need, Trade How You Want
Choose the workflow that fits you with MT5 or cTrader. Find symbols faster with ongoing improvements to search and discovery, get quick help through live chat and ticket tracking, and move through onboarding, verification, and funding with clear, guided steps.

What Makes Us Different

Guided help, transparent information, and ongoing platform improvements.

Guided help, transparent information, and ongoing platform improvements.
Get support you can follow with ticket-based help and clear status updates. Use Help Center guides for verification, funding, and platform use, access published policy and company information on our website, and trade on a platform that keeps improving through usability updates, including symbol search enhancements, with both MT5 and cTrader available for different trading styles.

Contact info

Promotion box for Otet Markets

New Symbol Search Update

Otet Markets: Trade Forex and CFDs on MT5/cTrader with 500+ symbols.

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

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Replied to 62% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

IB Withdrawal Delay

IB Withdrawal Delay - 4,500 USDT Pending since April 8 (ID: 941978)

I am writing this review as an official Partner (IB) of Otet Markets (Account: 78934). I am deeply concerned by the lack of professionalism regarding my withdrawal request #941978.
On April 8th, 2026, I requested a withdrawal of 4,500 USDT (via TRC20). It has been 9 days (7 business days), and the status is still "Pending." Despite multiple attempts to contact support and the finance department, I have received zero response.
These funds are my hard-earned commissions and trading profits. As a partner who promotes this broker (IB Link: pr65247), this delay is damaging my reputation and trust in this firm.
I demand an immediate processing of my funds to my wallet: TAPKZJ71BRbXi8jzgRznh26uQYVMPbkZDV.
I will not remove or update this review until the TXID (Transaction Hash) is provided and the funds are received. Prospective clients and partners should be very cautious.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Account Suspension and Withdrawal Denial – Otet Markets

I deposited $1,908 with Otet Markets and traded manually without using any bonus, promotional credits, or automated systems.
My account balance is currently $551, but my account has been suspended without prior notice, and I have been denied access to the client area.
The broker previously stated that my deposited capital remains available for withdrawal. However, I have not been provided with any functional withdrawal method, and my repeated emails to the legal and support departments have been ignored.
All trading accounts were registered under my own name and identity. No fraudulent activity, bonus abuse, or prohibited trading strategies were used.
At this stage, I am only requesting the withdrawal of my remaining balance of $551, which is rightfully mine.
I request the broker to resolve this issue immediately. If no action is taken, I will escalate the case to relevant financial regulators and payment dispute channels.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Good i love it

Good i love it

11 March 2026
Otet Markets logo

Reply from Otet Markets

Hi there, thank you for your review. We’re happy you’re enjoying Otet Markets, and our team is here anytime you need help.

Rated 5 out of 5 stars

one of the best broker ever i use

one of the best broker ever i use. user friendly support team. instant withdrawal
lower spread commission. real time fastest order execution.

11 March 2026
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Reply from Otet Markets

Hi Bharat, thank you for the great feedback. We’re glad you’re happy with the spreads, execution, and support.

Rated 5 out of 5 stars

Very good broker

11 March 2026
Otet Markets logo

Reply from Otet Markets

Hi there, thank you for your review. We appreciate your support, and we’re here anytime you need assistance.

Rated 5 out of 5 stars

Nice service

Nice service, nice support

11 March 2026
Otet Markets logo

Reply from Otet Markets

Hi Miftahul, thank you for your feedback. Glad you’re happy with the service and support.

Rated 5 out of 5 stars

Impressive

Impressive. They mean what they say, lovely broker with very low spreads. Everything with them is professional

9 March 2026
Otet Markets logo

Reply from Otet Markets

Hi Kagiso, thank you for the kind review. We’re glad you found everything professional and the spreads low.

Rated 5 out of 5 stars

I get my ndb and thanks otet

I get my ndb and thanks otet

6 March 2026
Otet Markets logo

Reply from Otet Markets

Hi Arash, thanks for the 5-star review. We’re glad you successfully received your NDB, and we’re here if you need anything else.

Rated 5 out of 5 stars

Overall experience is good

Overall experience is good, low spread and fast execution but kyc is something else, for the past 3 days now my kyc is still pending and support is not helping, they keep sending you to different department.

Update: My account is verified, It was due to Ramadan festival, hence the support delay, but after all, they replied and sorted me out.

6 March 2026
Unprompted review
Otet Markets logo

Reply from Otet Markets

Hi Abdulkadir,

thanks for your honest review and for the update. We’re happy your account is verified now, and we appreciate your patience during the Ramadan period.

Rated 2 out of 5 stars

Slow KYC Verification and Unhelpful Support

I’m giving 2 stars because my KYC verification has still not been approved after more than 48 hours. I have already submitted all the required documents as requested.

I contacted the helpdesk, and they asked me to submit a support ticket, which I did. Unfortunately, the response has not been helpful, and my KYC is still not being processed at the time of writing. There is no clear update or timeline provided, which is frustrating.

I hope Otet Markets can improve their KYC processing speed and provide clearer communication from their support team, especially for new users who want to start using the platform.

4 March 2026
Unprompted review
Otet Markets logo

Reply from Otet Markets

Hi Muhammad Syafiq

sorry for the delay on your KYC ticket. Please check your email for the latest status and next steps. Due to the Ramadan campaign, the verification queue is higher than usual, so some KYC checks may take longer than normal.

Rated 5 out of 5 stars

Otetmarkets is a good broker

Otetmarkets is a good broker
They have good spread.
Min. deposit as low as 1$
and their customers service is very helpful and fast to respond.

21 February 2026
Unprompted review
Otet Markets logo

Reply from Otet Markets

Dear Yusup,

Thank you for your kind feedback and for sharing your experience with Otet Markets. We are glad you found our spreads competitive and our support team helpful. If you ever need assistance with the platform or your account, our team is available 24/7 via live chat and ticket support.

Rated 5 out of 5 stars

Otetmarkets Excellent broker

Thank you, Otetmarkets, for responding to my complaint. My withdrawal issue has now been confirmed. Thank you for the NDB Ramadhan promotion. I was able to withdraw my profits without a deposit. 🙏🙏🙏

27 February 2026
Unprompted review
Otet Markets logo

Reply from Otet Markets

Hi Eko Wijianto,

Thank you for your feedback, and we are sorry for the delay you experienced. Since you participated in our Ramadan promotion (deposit bonus), withdrawals may require additional review time to ensure compliance with our promotion terms and to prevent misuse.

Our support team will contact you by email shortly to review your case and assist you directly.

Kind regards,
Customer Support Team

Rated 4 out of 5 stars

Solid Broker with Smooth Execution and Helpful Support

I’ve been trading with Otet Markets for the past few months and overall, it’s been a positive experience. The account setup was quick, and deposit and withdrawal processes were straightforward — my funds were processed within a reasonable time frame.

The trading platform runs smoothly with good order execution speed, and spreads on major pairs are competitive. I also appreciated their customer support team, who replied to my questions clearly and in a professional way.

One thing that could be improved is more educational content or webinars for intermediate traders. That would make the platform even better for those looking to grow their skills.

In summary, Otet Markets seems to be a reliable broker with fair conditions and responsive service. I’ll continue trading here and update my review if anything changes.

17 June 2025
Unprompted review
Otet Markets logo

Reply from Otet Markets

Hi Atabak,
Thank you for the thoughtful and fair review. We’re glad account setup, funding/withdrawal, execution, and spreads met your expectations—and that our support team was helpful. Your suggestion about more education/webinars for intermediate traders is spot-on; we’ve shared it with our Academy team and will expand that content. We’ll keep raising the bar—we hope to earn five stars from you next time.

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