Ossett Brewery Reviews 

61
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the fantastic selection of flavorful beers and ales, noting that navigating the website and placing an online order is exceptionally simple and convenient. Consumers frequently highlight the fast and efficient delivery service, mentioning that their purchases arrive safely, securely, and in pristine condition ready to enjoy. Though some customers experienced occasional delivery delays or minor issues with couriers handling their packages during transit. Some reviewers were not happy with occasionally receiving dented cans, and noted that the spending threshold required for free delivery is quite high.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the beers taste great and are of top... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising the fast, prompt, and... See more

Order

Reviewers highlight positive aspects of order, consistently praising the easy online process and super-fast... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent taste and top-tier nature of... See more

Service

Customers expressed great satisfaction regarding the service, highlighting promptness, smoothness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy online ordering, beer lives up to description & is excellent. I wanted a west coast style IPA that dropped clear, not like orange juice. Ossett had 2! These are now go to summer beers for me.

Rated 5 out of 5 stars

Ossett produce first class beers. The ordering and delivery service is first class. Contact that I have had with customer service has always been fast and reliable and the team are first class.

Rated 5 out of 5 stars

They have very good products , with regard to their Beers. Being from West Yorkshire, I know them well. Exceptional Pubs. I have recently ordered from their shop on the website. All good, but rec... See more

Rated 5 out of 5 stars

Great beer from Ossett. I recently ordered four beers from Ossett, King Rat,Lush, Silver King and Excelcius. This was my second order of these beers, and I found them just ss enjoyable second time... See more


Company details

  1. Brewery
  2. Beer Distributor
  3. Beer Store

Written by the company

Ossett Brewery stands for modern brewing and a quarter century of fierce independence. It’s brewing steeped in passion, and beers that have stood the test of time, but never once stood still. From a pioneering brewpub, to an unrelenting powerhouse, this was craft before we ever called it that.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(61)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Customer service is non existent

Customer service is non existent. I complained as I huge fan of their beers.
The response was one of nobody else has any issues so please see refund policy. Yes I was outside my 14 days but please,,,,, we are drinkers of your beer and have been for many years. To refund me £33 as a company would have gone miles. But instead they declined,as we need to accept the goods….. even though it was horrible.
Unbelievable and I wont be drinking their beer anymore!

5 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look