Osmotics Cosmeceuticals Reviews 

486
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effective skincare formulas and gentle quality that consistently leave mature and sensitive skin looking healthy and glowing. Consumers also appreciate the exceptional customer support team for being extremely accommodating, helpful, and responsive to any questions. Many people state that items arrive reliably as promised, making the daily routine seamless and enjoyable. Some reviewers were not happy with occasional delivery delays or unexpected product inconsistencies like unusual texture changes or scent issues. However, people frequently note that support representatives quickly resolve these rare concerns by providing friendly assistance or free replacements.

What people talk about most

Product

Customers expressed great satisfaction regarding the product line, noting that items like the eye cream, face... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the skincare items feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Blue Copper, now Prime, since it first was introduced over 20 years ago. I have layered in other Osmotics products over the years and have found them all to be excellent. But Blue C... See more

Company replied

Rated 5 out of 5 stars

Osmotic is the only skin care I will use. If you have sensitive skin, their Blue Copper products give results without causing any reaction, burning or blistering. I use this product everyday, my ski... See more

Company replied

Rated 5 out of 5 stars

My Order was not delivered to my address. Osmotics is mailing another package to me with my product. Love this company. Their effort to resolve my issue was very devoted in assuring me that they r... See more

Rated 5 out of 5 stars

I stopped laying out in the sun back in the 90’s but the sun damage that show on my chest are visible from years prior. This cream minimize the fine wrinkles on my chest. I used to just lather on regu... See more


Company details

  1. Cosmetics Industry
  2. also in
  3. Cosmetic Products Manufacturer

Written by the company

Science-backed anti-aging skincare from Osmotics — copper-peptide Blue Copper 5 formulas dosed at clinical strength to firm, smooth and renew.


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(486)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dark spots

Have seen a visible difference is dark spots. I have done laser treatments bit this product did better and much less painful.

1 April 2022
Rated 5 out of 5 stars

Great Service

The sales representative displayed excellent sales knowledge and followed up until the item was delivered.

He provided answers for questions I had on some of the products I generally used.
Great job!

17 March 2022
Rated 3 out of 5 stars

It is too difficult to pay now as I…

It is too difficult to pay now as I have already told you. there is no credit card option so I will not be purchasing again as I do not like the BoLT option at all and prefer to use the credit card but that is not an option now. I do not want to use Amazon and do no have Paypal...so if you put back the credit card option let me know. i love the products but the purchasing aspect has become cumbersome and not user friendly. Please advise. I mentioned this previously but no one got back to me at all. Thanks! Teri

16 February 2022
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I wanted to purchase the concealer, and it wasn't on the website. I sent a message to customer service, and they replied with a phone call letting me know they did have a few in stock and could offer it to me at the promotional price! Unparalleled products and unparalleled service - I'm a customer for life!

22 January 2022
Rated 5 out of 5 stars

Awesome

Website ordering is easy, nice sale on needed items and quick shipping. Can't get better than that especially in December.

13 December 2021
Rated 5 out of 5 stars

Pleased with Order

I placed an order recently and AS USUAL, received my order quickly and efficiently (no errors, no sloppy packing) which I always appreciate about Osmotics.

I DO wish, however, Osmotics would reinstate 2 products -
*Blue Copper Anti-aging Cleansing Gelee
*Age Prevention Protection Extreme 45 (facial sunscreen)

Why these two items are not available is so puzzling to me. DPlue to mask-wearing I no longer wear much makeup so more so, I need a very good sunscreen I trust to apply.

3 December 2021
Rated 4 out of 5 stars

Pandemic is killing my product availability

Osmotics is a great company and I just love their products. However, the supply chain is killing the availability of products that I am out of.

Part of my order wasn’t available, but the company representative called me and explained what the problem was. I thought that was a very nice thing to do.

15 November 2021
Rated 5 out of 5 stars

Above and beyond

Had a small glitch with my order, but Osmotics went far above and beyond to make it right. I highly recommend them and will definitely shop there again.

27 September 2021
Rated 5 out of 5 stars

Love Osmotics

Osmotics has provided consistent customer service & has quality products! I’m so happy I’ve found this company!

21 September 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look