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2.9
2 reviews
Hasn’t replied to negative reviews
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Useriøst firma! Dukket ikke opp som avtalt. Ventet i 4 timer før jeg ga opp. I løpet av den tiden ringte jeg flere ganger. Sendte også flere sms. Fikk ikke svar. Elendig kundebehandling! Styr unna dette firmaet.
Mannskapet møtte opp til avtalt tid, men med en defekt bil. De kom tilbake tre timer senere med en annen bil. Mannskapet var veldig hyggelige og flinke. Men kundeservice var elendig. Siden ikke ikke leverte som avtalt ville det vært rimelig å gi et avslag i prisen. Det fikk såklart store konsekvenser for dagen min at de var forsinket. Men jeg fikk ikke noe avlagt og i tillegg tok de betalt for 4 påbegynte timer, selv om det ikke tok mer enn 3 timer. Det var ingen forståelse og ikke noen hyggelig tone fra kundeservice. Jeg anbefaler ingen å bruke dette flyttebyrået.
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