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Oryzom Reviews 1,554

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TrustScore 3.5 out of 5

3.6

Electronics Store
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See what reviewers are saying

Rated 5 out of 5 stars

We had an issue with the 1st machine we got and after doing all the resets suggested by the company without success, they immediately replaced the device. Best customer service I've ever had. It'... See more

Rated 2 out of 5 stars

I purchased an Oryzom robotic vacuum cleaner. After some false starts trying to get it to go ( it seemed to be confused) it worked OK, however I contacted their Customer Service as I was unable to fin... See more

Rated 4 out of 5 stars

Delivery didn't go exactly as planned, but the Oryzom team was of great assistance and everything worked out just fine. Thanks!

Rated 5 out of 5 stars

While ordering my hoover I made a mistake on line and ended up with 2! Immediately Oryzom spotted the duplication and wrote to assure me that one order would be cancelled and my £ refunded. So nice t... See more

Company details

  1. Electronics Store
  2. Appliance Store

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

This is a scam !

This is a scam !
We have spent 80€ on Oryzom, the product never arrived and impossible to get contact since 3 months. Like an empty box that company.
Be carefull

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Happy

Delivery in due time and item in accordance with the description ; special reduced price appreciated. Top service and good ratio benefit / cost. Entire satisfaction.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Ayla Sener

Ayla Sener
1 review
Sep 18, 2025
Rated 1 out of 5 stars
Big mistake: Oryzom
I bought a small appliance, but I bought an ORYZOM. They advertise under the name of German technology. I sent it back immediately, and it says free return shipping after paying 13.55, but don't believe it. They didn't refund my money even though I sent it back immediately. There's no phone number to contact me. You can only send an email. Despite sending multiple emails, they reply months later with ridiculous excuses and won't refund my money. I wish I had researched other reviews before ordering, but it's too late. My advice to everyone: Don't buy from ORYZOM!!!!!!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Good vacuum cleaner and fast delivery

Despite many warnings and negative reviews online, we are satisfied with the vacuum cleaner. The quality is certainly comparable to a Dyson that my mother recently acquired. Although the company is headquartered in Hong Kong, there is a German support team based in Neu Isenburg, who respond quickly and friendly.

4 September 2025
Unprompted review

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