Orykas Reviews 

488
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional comfort, high quality materials, and outstanding reliability of the absorbent underwear during everyday use and active moments. People note that the product helps restore confidence during daily activities, providing a wonderful and discreet alternative to traditional disposable options. Some reviewers were not happy with strict return restrictions, mentioning that they could not get exchanges or refunds even when items remained unopened. A few other people also felt that shipping times could be improved, noting occasional long delays and difficulties when trying to resolve support queries.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with the overall quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the soft feel, comfortable fit, and... See more

Order

Consumers find order experiences to be mixed, as some reviewers expressed deep frustration regarding delayed... See more

Delivery service

People report ambiguous experiences with delivery service, as reviewers frequently encounter lengthy delays... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers praising the team as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the comfort and freedom of not wearing bulky disposable underwear. I wish though the boxer briefs also came in skin tone colors like tan. I am also thrilled to be able to reuse my underwear aga... See more

Company replied

Rated 4 out of 5 stars

I only gave your product to four because I haven’t worn them enough to really appreciate what they can do for me. For example, I attended a university of Oregon football party when they played USC. I... See more

Company replied

Rated 4 out of 5 stars

At first, I was skeptical about this product. I initially ordered two and tried them out. I was surprised to experience how comfortable they are, and how they basically do a good job. I did find the u... See more

Rated 3 out of 5 stars

Close, but not quite good enough. My Orykas underwear fit me fine around the waist, but the legs were too large for my body. This left gaps through which liquid could escape, reducing the effectivenes... See more

Company replied


Company details

  1. Underwear Store

Written by the company

Orykas designs next-generation absorbent underwear for men and women experiencing bladder leaks. Our mission is simple: to offer a comfortable, discreet, and reusable alternative to traditional disposable protection — without compromising on style. Our products look and feel like regular underwear while featuring advanced multi-layer technology designed to absorb leaks, control odors, and help you stay dry. From light leaks to heavier incontinence, Orykas offers different levels of protection to help everyone regain confidence, comfort, and freedom in everyday life. Already trusted by over 123,000 customers, Orykas puts innovation, product quality, and customer care at the heart of everything we do.


Contact info

3.8

Great

TrustScore 4 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.8

All reviews

(488)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great solution

Great solution. Wonderful high quality products, comfortable to wear and easy to wash. They give a very secure feeling.

14 August 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for your kind words! That feeling of security you mentioned is especially important to us. Being able to go about your day comfortably, without constantly thinking about possible leaks, is exactly what we hope Orykas can bring to our customers.

We’re also delighted that you’re happy with the quality and how easy they are to care for. Thank you for putting your trust in Orykas!

Rated 5 out of 5 stars

Love the soft fabric and fit

Love the soft fabric and fit. Havent put them to the real test yet. lol
Customer service is amazing. Timely and responsive. Shipping was my concern to Mexico. However, it cleared customs and no taxes were due upon receipt.

10 August 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for sharing your experience! 😊 We’re glad the softness and fit are already making a great first impression — and we hope they pass the “real test” just as well when the time comes! 😄

It’s also wonderful to hear that our customer service team was there when you needed them. We completely understand your initial concern about shipping to Mexico, so we’re especially happy everything cleared customs smoothly and arrived without any additional taxes.

Thank you for trusting Orykas all the way from Mexico!

Rated 5 out of 5 stars

Like normal underwear

They’re to be used at night & are comfy & look like normal underwear

10 August 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you for sharing this! Knowing that you can wear your Orykas at night, feel comfortable, and still have the feeling of wearing normal underwear is exactly what we wanted to achieve.

We hope they continue to give you comfort and peace of mind throughout the night. Thank you for trusting Orykas!

The Orykas Team

Rated 4 out of 5 stars

My new favorite

I loved them and just ordered a second style. The only reason I didn't give 5 stars is because they were mislabeled

9 August 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for giving Orykas another try with a second style! Knowing that they’ve already become a new favorite is wonderful to hear.

We’re sorry about the labeling issue, though — you were absolutely right to point it out, and we understand why that kept the experience from being a full 5 stars. We truly appreciate the feedback and hope your second style arrives exactly as expected and earns that last star! 😊

The Orykas Team

Rated 4 out of 5 stars

I’ve got both the medium briefs and…

I’ve got both the medium briefs and maximum boxers. They are comfortable and work well. As anticipated, the maximum boxers take a long time to dry.

8 August 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you for trying both versions and sharing your experience! We’re really pleased to hear that both the briefs and Maximum boxers are comfortable and performing well for you.

You’re absolutely right about the drying time of the Maximum version. Its greater absorbency means thicker protective layers, so it naturally takes longer to dry. It’s a small trade-off for the extra protection, but certainly something we’re continuing to work on improving.

Thank you for your trust and for such useful feedback!

The Orykas Team

Rated 4 out of 5 stars

Great Product and Customer Service!

Your product is as advertised (high quality and highly effective) and has not disappointed me in any way, More important is that your customer service rep (Ossene) has been of tremendous assistance to me, answering all my questions and helping me adjust to my briefs. Thanks for producing such a fine product and for being there when I need you!

7 August 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for taking the time to share this. Knowing that the briefs have lived up to your expectations in both quality and effectiveness means a great deal to us.

We’re especially happy to hear about your experience with Ossene. Adjusting to a new product can come with questions, and we never want our customers to feel like they’re on their own after placing an order. We’ll make sure your kind words are passed along to him — he’ll be delighted to hear them!

Thank you for trusting Orykas, both our products and our team. We’ll continue to be here whenever you need us.

The Orykas Team

Rated 5 out of 5 stars

The Orykas looks like real underpants…

The Orykas looks like real underpants and I am comfortable putting them on in front of my family and at the locker room. My previous underpants looked like diapers and I didn't want anyone to see me wearing them.
They are comfortable and I have them on all day.

7 August 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you for sharing this with us. What you describe is exactly why we wanted Orykas to look and feel like real underwear.

Being able to get changed in front of your family or in a locker room without feeling the need to hide may seem like a small thing, but we know how much it can matter for confidence and dignity.

We’re truly happy that you feel comfortable wearing your Orykas all day and, most importantly, comfortable being yourself around others. Thank you for your trust.

The Orykas Team

Rated 3 out of 5 stars

I like the product but your sizes table…

I like the product but your sizes table needs to be more detailed by specifying the country the sizes relate to and giving the customer the choice in choosing the size relating to their country

In my case I ordered Medium but I received US Medium which translated to AUS Large. So I received Large not Medium.

28 July 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you for your honest feedback. We’re glad you like the product itself, but we completely understand your frustration regarding the sizing.

You’re absolutely right that international size conversions need to be as clear as possible, especially when a Medium in one country may correspond to a different size elsewhere. Receiving a fit different from what you believed you were ordering is understandably disappointing.

Your feedback is very useful, and we’re working to make our sizing information clearer for customers in different countries. Please don’t hesitate to contact our customer service team as well — we’d be happy to look at your order and see how we can help.

Thank you for giving Orykas a try, and we hope we’ll have the opportunity to turn those 3 stars into 5.

The Orykas Team

Rated 5 out of 5 stars

Quality experience and product

Easy to determine type of underwear. Took about two weeks to arrive. Improve my confidence for sports.

31 July 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you for your feedback! We’re especially happy to hear that Orykas has helped you feel more confident while playing sports. Being able to stay active without constantly worrying about leaks is exactly the kind of freedom we want our products to provide.

We also appreciate your patience with the delivery and are glad everything arrived safely. Wishing you many confident and active days ahead!

The Orykas Team

Rated 1 out of 5 stars

Still waiting for my order over 3 months

My order #21119 was placed 5/21. $100 was withdrawn from my credit account 5/26. They shipped the wrong product which arrived 6/15. They agreed the order was shipped incorrect and told me to keep them and they would send me the correct order #22321 for free 6/16. I've checked twice now and they still say my order is on the way. 7/27. Still have not received my order 7/31. My order still not received as of 8/21. Your response 8/20 Thank you for your patience. After checking your order, I can confirm that the product you selected is not currently in stock.

Your order is for the Men’s Light Absorbent Washable Incontinence Boxer – XL / Black. As soon as this product is back in stock, we will be able to ship your order.

If you would prefer not to wait, we can also offer you the option to change your order to our Ultra Absorbent Boxer, which is currently available, so we can ship your order sooner.

Please let us know which option you prefer.

We sincerely apologize for the delay and appreciate your understanding.
My response 8/21: Please ship my original order made 5/21 or provide full refund to account you took my money out of. $109.90

30 July 2026
Unprompted review
Orykas logo

Reply from Orykas

We completely understand your frustration, and after waiting this long, you have every right to be disappointed.

You initially received the wrong product, and although we arranged a free replacement to correct our mistake, the fact that you were still waiting for it weeks later is simply not the experience we wanted you to have.

We sincerely apologize for both the original shipping error and the unusually long delay with your replacement. Please contact our customer service team mentioning order #22321 and this Trustpilot review so we can review the latest status of your replacement and make sure this is properly resolved.

Thank you for your patience despite such a frustrating experience.

The Orykas Team

Rated 5 out of 5 stars

Wearing mine right now at the cigar…

Wearing mine right now at the cigar lounge, no worries about getting to the bathroom on time and no embarrassing wet spots. Thank you

30 July 2026
Unprompted review
Orykas logo

Reply from Orykas

This is exactly the kind of moment we love hearing about. Enjoying time at the cigar lounge without constantly thinking about where the nearest bathroom is — or worrying about a visible accident — is the peace of mind we hoped Orykas would provide.

Thank you for sharing this with us, and enjoy your cigar! 😊

The Orykas Team

Rated 4 out of 5 stars

The underpants seem to be working well…

The underpants seem to be working well & fit comfortably.
Not sure of how to use the wash bag.

30 July 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you for your feedback! We’re very pleased to hear that the underwear is working well for you and feels comfortable.

Regarding the wash bag, it’s simply there to help protect your Orykas underwear during machine washing: place the underwear inside the bag, close it, and put the whole bag directly into the washing machine. This helps reduce friction and preserve the fabric and absorbent layers over time.

We hope you continue to enjoy your Orykas for a long time to come!

The Orykas Team

Rated 5 out of 5 stars

My wife absolutely loves your product

My wife absolutely loves your product. She finds the underwear extremely comfortable. She found the competition felt very synthetic and not nearly as absorbant. I suspect you have a customer for life.

Peter

22 July 2026
Unprompted review
Orykas logo

Reply from Orykas

Peter, this was such a wonderful review to read. Please thank your wife from all of us! We’re delighted that she can really feel the difference in comfort and absorption, especially after trying other options that didn’t feel right for her.

And hearing that we may have earned a customer for life is about the best compliment we could receive. 😊 We’ll do our very best to keep deserving that trust for many years to come.

Warm regards,
The Orykas Team

Rated 5 out of 5 stars

Great underwear amazing service

Great underwear amazing service

28 July 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much! We put just as much care into looking after our customers as we do into our products, so it means a lot to hear that you’ve been happy with both. We truly appreciate your support and hope to have you with us for a long time to come!

The Orykas Team

Rated 4 out of 5 stars

black brief extra protector

On the black briefs, I received an extra protector that slips out. So, I don’t use this item for fear of slipping out at the wrong time. Otherwise, shorts are quite sturdy.

24 July 2026
Unprompted review
Orykas logo

Reply from Orykas

Thank you for sharing your experience with us. We completely understand your concern — an additional protective insert should make you feel more secure, not leave you worrying that it could move or slip out at the wrong moment.

We’re glad to hear that you’re happy with the sturdiness of the underwear itself, and we really appreciate your feedback about the extra protector. Comments like yours help us identify where we can make the overall experience even better.

Thank you for giving Orykas a try and for being so candid with us.

The Orykas Team

Rated 5 out of 5 stars

This is my third order

This is my third order. Why well my first was to try four different suppliers. Orykas cam out top on all counts and I have since ordered two more packs of six to replace the three suppliers I have disposed of. My only downfall is in this hot weather I do get sweaty but then again I would with any boxers.
I got bladder leaks after an accident. If you have bladder leaks for any reason I can and do recommend Orykas.
I am a 33” waist and use a Large size.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Effective boxers.

I find that the boxers are comfortable and effective. They are well made with what appears to me to be good quality materials. I would never want to go back to using pads.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

The returns policy of this company is terrible

The returns policy of this company is NOT to accept back any items even if the pack containing a pair of boxer shorts has not been opened. I bought 4 pairs size 2XL, tried 1 pair for comfort and decided I needed size 1XL. Orykas refused to exchange the 3 pairs. What appalling behaviour from an American company. It means that once you open the delivered package, that is it. Don’t give them any custom.

20 July 2026
Unprompted review

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