Orykas Reviews 

465
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers had a great experience with this company. Customers frequently mention that the underwear is exceptionally comfortable, highly absorbent, and effectively restores their personal confidence during daily activities. Consumer feedback emphasizes the outstanding quality of the products and the helpful, professional attitude of the support team. Some reviewers were not happy with unexpected delivery delays and strict return rules that make exchanging unopened packages difficult. A few other people also felt that the sizing can be inconsistent or that the absorbent pads feel too bulky. However, the overwhelming majority of buyers remain extremely satisfied with their purchases and overall brand service.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with the overall quality,... See more

Quality

Customers had positive experiences with quality, highlighting that the briefs are very comfortable, offer... See more

Order

Consumers find order experiences to be mixed, as some reviewers expressed deep frustration regarding delayed... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting that while some consumers experienced... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many consumers praising the helpful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the comfort and freedom of not wearing bulky disposable underwear. I wish though the boxer briefs also came in skin tone colors like tan. I am also thrilled to be able to reuse my underwear aga... See more

Company replied

Rated 4 out of 5 stars

I only gave your product to four because I haven’t worn them enough to really appreciate what they can do for me. For example, I attended a university of Oregon football party when they played USC. I... See more

Rated 4 out of 5 stars

At first, I was skeptical about this product. I initially ordered two and tried them out. I was surprised to experience how comfortable they are, and how they basically do a good job. I did find the u... See more

Rated 3 out of 5 stars

Close, but not quite good enough. My Orykas underwear fit me fine around the waist, but the legs were too large for my body. This left gaps through which liquid could escape, reducing the effectivenes... See more

Company replied


Company details

  1. Underwear Store

Written by the company

Orykas designs next-generation absorbent underwear for men and women experiencing bladder leaks. Our mission is simple: to offer a comfortable, discreet, and reusable alternative to traditional disposable protection — without compromising on style. Our products look and feel like regular underwear while featuring advanced multi-layer technology designed to absorb leaks, control odors, and help you stay dry. From light leaks to heavier incontinence, Orykas offers different levels of protection to help everyone regain confidence, comfort, and freedom in everyday life. Already trusted by over 123,000 customers, Orykas puts innovation, product quality, and customer care at the heart of everything we do.


Contact info

3.9

Great

TrustScore 4 out of 5

465 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(465)

355 reviews in the last 12 months

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Rated 5 out of 5 stars

Reasonable response time and followup

Reasonable response time and followup; good looking for ways to work through any outstanding issues and bring them to a resoultion

1 December 2025
Unprompted review
Orykas logo

Reply from Orykas

Dear Ron

Thank you very much for your 5-star review.

We are delighted to hear that you were satisfied with our response time and follow-up. Our team always works hard to resolve any outstanding issues quickly and clearly, so it is wonderful to know this was reflected in your experience.

If you ever need anything in the future, we are always here to help.

Kind regards
Alice
Customer service

Rated 5 out of 5 stars

I had a terrible incontinence problem

I have a terrible incontinence problem as many who are looking this site. I have had to use a diaper and washable pads to leave the house. Even with the pads I fear of leakage and have only worn black pants because of that.
Then came Orykas! The way it is constructed I have no fear and true confidence when I preach or just go out! Orykas has given me freedom to go anywhere and be protected!
Thank you Orykas!

1 April 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Leslie

Thank you so much for sharing your experience.

We know how challenging incontinence can be, and it means a great deal to hear that Orykas has helped you regain confidence and freedom in your daily life. The fact that you feel secure enough to preach or go out without fear is exactly what we hope to provide for every customer.

We are truly honoured to be part of your journey, and we thank you for placing your trust in us.

If you ever need anything at all, we are always here to help.

Kind regards
Alice
Customer Service

Rated 5 out of 5 stars

We first bought this product for its help with incontinence.

We first bought this product for its advertising with help with incontinence. The product stated how it can provide discrete protection which is what we were looking for. The product delivered in its use, it keeps you dry and very comfortable to wear. We purchased additional ORYKAS because of its quality and how nicely they hold up in the wash. I highly recommend this for anyone needing this discrete protection.

15 October 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Yvonne

Thank you so much for your thoughtful review.

We are truly pleased to hear that our underwear has provided the discreet protection and comfort you were looking for. Knowing that the product keeps you dry, feels comfortable, and holds up well in the wash means a great deal to us.

We are also grateful for your continued trust in Orykas and for recommending us to others who may need discreet support. Your feedback encourages us to keep improving every day.

If you ever need anything, we are always here to help.

Kind regards
Alice
Customer Service

Rated 5 out of 5 stars

Nothing was too difficult and the…

Nothing was too difficult and the turnaround time for any questions I had was exceptional.

26 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Vincent

Thank you so much for your wonderful review.

We are delighted to hear that your experience with us was smooth and that our response times met your expectations. It truly means a lot to our team.

If you ever need anything in the future, we are always here to help.

Kind regards
Alice
Customer Service

Rated 1 out of 5 stars

Don't try returning unopened product

If you order Orykas undergarments, opening one to check it out means you can't return any of them, even if they have never been removed from the bag. It's understandable if an opened undergarment can't be returned. But unopened ones? This means, in effect, that you can't return Orykas undergarments even if they are unopened. Their return policy ought to say "No returns."

24 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Gary

We have spoken many times directly via email.

Unfortunately, we have had numerous customers returning soiled underwear, and this is a risk we can no longer take. We cannot ask our teams to handle used or contaminated items.

Because of these customers’ lack of care and honesty (and hygiene), we have had to implement stricter rules, and I understand that this affects everyone else, which is regrettable.

Kind regards
Alice

Rated 5 out of 5 stars

An excellent product that has changed…

An excellent product. This has changed my life. Extremely efficient and courteous customer relations all add to a great experience

24 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello David

Thank you so much for your wonderful review.

We are truly happy to hear that our product has made such a positive difference in your daily life. Your kind words about our customer service mean a lot to our whole team.

We are always here to help and support you. Thank you again for your trust in Orykas.

Alice
Customer service

Rated 5 out of 5 stars

Great customer service experience

I received a product that had a fabric flaw. The customer service has been pleasant and professional, gave me the option of refund or replacement, and answered each email in less than 24 hours. I hope this young company thrives.

14 October 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Madonna

Thank you very much for taking the time to leave such a kind review.

We are truly happy that our customer service could assist you quickly and professionally. Your support and encouragement mean a great deal to our young company.

We are grateful for your trust, and we hope to serve you again in the future.

Kind regards
Alice
Customer Service

Rated 5 out of 5 stars

Orykas incontinence boxer underwear

Orykas incontinence boxer underwear
Good fit , Comfortable , Super Absorbent and Good Quality .
I'm Happy and I'm Dry

18 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Peter

Thank you so much for your wonderful review.

We are delighted to hear that your Orykas boxers fit well, feel comfortable, and keep you dry throughout the day. This is exactly the experience we want every customer to have.

Your feedback truly means a lot to us.
Thank you again for your trust.

Kind regards
Alice
Customer Service

Rated 5 out of 5 stars

Orykas mens incontinance wear.

Easy to order, although i thought the product a little on the expensive side, once i recieved the product i was verry impressed with the quality, They fit me well, and are verry comfortable.and inside the package was a wash bag which is just great, after getting the product i can see the value in it.
I am extreemly happy with them and will be definatly be buying more at a later date Thank you Orykas

3 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Roger

Thank you so much for your wonderful review, it truly means a lot to us.

We are delighted to hear that you found ordering easy, that the fit is comfortable, and that the quality lived up to your expectations. We put a lot of care into every detail, so knowing that you can see the value in the product really makes our day.

We are also glad the wash bag was a helpful addition.

Thank you again for your trust and your kind words. We look forward to welcoming you back whenever you need more.

Alice
Customer Service

Rated 5 out of 5 stars

dealing with real people who care about…

dealing with real people who care about their client

11 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Michael

Thank you so much for your kind words.

Our whole team truly does care, and hearing this means a lot to us.
We are really glad you had a positive experience with us!

Kind regards
Alice
Customer service

Rated 1 out of 5 stars

BE WARNED

BE WARNED, ORKYAS DOES NOT HAVE A RETURN POLICY, EXCEPT FOR MANUFACTURING FAULTS BEFORE YOU MAKE A PURCHASE. READ THE CONDITIONS OF SALE!
Since October 22nd, 2025, Orkyas' return policy has changed to ensure the highest possible hygiene standards for all our customers and team members.
Our boxers and briefs are intimate garments, designed to be worn directly against the skin. For this reason, and in accordance with current hygiene regulations, we can no longer accept returns or exchanges for packs whose packaging has been opened, even if the products have not been worn.

10 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello

We understand your disappointment.

However, we are in the obligation of meeting the most stringent standards in terms of hygiene, for very obvious reasons.
We simply cannot take the risk of another customer receiving underwear that may have been previously handled, opened, or even tried on. I am sure you would agree that you would not want to receive such items yourself.

We have unfortunately received in the past items that had not only been worn but that were soiled.

Kind regards
Alice
Customer service

Rated 1 out of 5 stars

Did not work

Great concept. I ordered a set of four but only opened one to use. The person who wore these leaked through within no time at all. I contacted the company about returning the other three that were not opened and they refused to accept them.

10 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Patricia

I am sorry that your experience with our product didn't meet your expectations.
Our products are designed to absorb up to 300ml of liquid, which is the equivalent of a can of Coke.

Regarding returns, we are in the obligation of meeting the most stringent standards in terms of hygiene, for very obvious reasons, as stated in our Return Policy.

We simply cannot take the risk of another customer receiving underwear that may have been previously handled, opened, or even tried on. I am sure you would agree that you would not want to receive such items yourself.

Kind regards
Alice
Customer service

Rated 5 out of 5 stars

I am not being paid to say this

I am not being paid to say this. I was sceptical when I ordered them. But they are fantastic , I am now confident again to go out all day , without the worry of dreading ‘dribbles’ . Great work all involved , fantastic product.

8 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much Ken for sharing this, your honesty means a lot.

We know many people feel sceptical at first, so hearing that our products have helped you regain confidence throughout the day is exactly why we do what we do.

A huge thank-you from the entire Orykas team for your trust and your kind words.

Alice
Customer service

Rated 5 out of 5 stars

Freedom and Confidence.

I have made two purchases of Orykas incontinence underwear. A set of briefs and a set of boxers. I have used them for about 3 months now, and I can honestly say that they are terrific. For 12 years I relied on various pads, which very often let me down and highly embarrassed. The Orykas underwear has given me back my confidence and I now go out for the day with not a worry that I might have a leak. Safe to say, I have so much faith in the Orykas briefs, that I don’t carry any spares anymore on a day out. They are quite expensive, and you need perhaps five pairs as they obviously must be changed and washed after each use. They also are quite hard to dry quickly, but that is a small complaint. Ironically, for me, they dry brilliantly overnight suspended about a foot above a radiator, quicker than in summer. Orykas briefs are a quality product, and I will be purchasing more. One small quibble, they take over a month to deliver, but they always arrive eventually.

7 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Mike

Thank you so much for this wonderful and detailed review.

We are truly happy to hear how Orykas has helped you regain your confidence and peace of mind after so many years of frustration with other products. Your trust means a lot to us.

We also appreciate your constructive feedback about drying and delivery times . We are continuously improving both our materials and our logistics to make things even better.

Thank you again for your loyalty and for sharing your experience so thoughtfully.

Kind regards
Alice
Customer service

Rated 4 out of 5 stars

Good fit comfortable price better than wearing nappies

Good fit comfortable price a bit high but better than
Pads or nappies so worth paying
Waist band folds absorption pad falls out no way to secure it
But have released a new version with improvements so
Are listening to customer's

4 November 2025
Unprompted review
Orykas logo

Reply from Orykas

Dear Roger,

Thank you so much for your review and for noticing the improvements we’ve made.

We truly appreciate your feedback, it helps us keep refining our products.
We are glad you find them comfortable and effective, and we hope the new version will meet your expectations even better.

Kind regards
Alice
Customer service

Rated 3 out of 5 stars

Long delivery window

Long delivery window. Customer service just average

31 October 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you for your feedback.

We are glad to hear that you were initially happy with your order, though we are sorry the delivery time and service did not fully meet your expectations, although we did exchange emails and you seemed satisfied by our service.

Kind regards
Alice
Customer Service

Rated 5 out of 5 stars

I'm somewhere between a medium and a…

I'm somewhere between a medium and a large so I ordered 3 medium size ones and they were a bit small so I returned them for a large. They sent me 3 large ones and they fit great. Thank you for following through with my return it was a great experience.

20 October 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Donny

Thank you so much for your kind words and for sharing your experience!

We are really glad to hear that the size exchange went smoothly and that your new boxers fit perfectly. It’s always a pleasure to help our customers find the right fit.

Enjoy your Orykas experience and thank you again for your trust!

Alice
Customer Service

Rated 5 out of 5 stars

Life changing

My husband has been using the Orykas incontinence underwear for three months now and they have changed his life. The Orykas underwear are extremely comfortable and he no longer lives with the fear of a urinary leak. Many thanks Orykas!

17 October 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Jane

Thank you so much for your heartfelt review. It means the world to us to hear that our underwear has made such a positive difference in your husband’s daily life.

Our mission has always been to help men regain comfort, dignity, and confidence. So knowing that Orykas has truly changed his life is the greatest reward we could receive.

Thank you again for your trust and kind words.

Alice
Customer Service

Rated 5 out of 5 stars

Brilliant underwearwould like to recommend Orykas under…

I would like to recommend Orykas under pants as they are very stylish and compare with ordinary under pants.They do the job perfectly well and are very comfortable to wear. Nobody would know you are wearing them under your trousers. The customer service is excellent and you correspond with a real person. Full marks to Orykas

16 October 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello David

Thank you so much for your wonderful review!

We are thrilled to hear that you find our underwear both stylish and comfortable, that’s exactly what we aim for.

Our goal has always been to create products that look and feel like regular underwear while providing the protection and confidence our customers deserve.

We also truly appreciate your kind words about our customer service. We take great pride in offering real, personal support.

Thank you again for your trust and recommendation!

Alice
Customer Service

Rated 5 out of 5 stars

fits perfectly and is comfortable as…

fits perfectly and is comfortable as advertised.

24 September 2025
Unprompted review
Orykas logo

Reply from Orykas

Hello Steve

Thank you so much for your review!

We are very happy to hear that your order fits perfectly
and that you find it as comfortable as advertised.

Your satisfaction truly means a lot to us!

Enjoy your day
Alice
Customer Service

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