The product had a lot of good reviews. After ordering the company kept in touch. The only negative was the hard sell after ordering; on the website a barrage of requests to order more of the same item... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My credit card canceled the purchase, I deleted my information, and yet the sale was still completed. That is suspicious. I had hoped to cancel the transaction.
Company replied
Purchsed as alternative to the usual treatments that dont seem to really work. Only time will tell if effective. Was easy to order, and shipping was fairly quick.
Company replied
Easy to use product, small improvement in nails. Huge problems ordering and ended up with extra items, contacted customer services told unable to change order even though I placed it online 20 minutes... See more
Company replied
3.6
Average
3K reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible company
Horrible company! I ordered two nail pens. They added an additional three and a subscription i did not order. I tried to cancel to no avail and have been trying for a month to return. Portal not necessary for orders but is for returns. Wasn't able to access. SCAMMED.
1 June 2026
Unprompted review
I am just starting to use the product…
I am just starting to use the product give me time I will let you konw.
1 June 2026
Unprompted review
Just trying out you product.
1 June 2026
Unprompted review
Absolute garbage...been using syringe…
Absolute garbage...been using syringe and serum for over 3 months and has had zero effect....as for customer service..forget it..ordered 8 pens from their discount, website clear as mud l ended up purchasing 14 by mistake, tried to amend order within an hour only to be told it had been processed, shipped and I received my order....sorry but unless it was Artemis 2 there was no way it could get across the Atlantic in an hour...they just don't want to refund.
15 April 2026
Unprompted review
No doctor's medicine has helped me to…
No doctor's medicine has helped me to recover my fungal nails I have had this
Problem nearly six years. I am thankful
For that I tried Orivelle. It's slow recovery but my nails are showing alot
Of difference. Thank you.
1 June 2026
Unprompted review
The easy ordering and clear it was…
The easy ordering and clear it was presented
Being kept up to date with my purchase .
All the reviews on this product were very positive.
1 June 2026
Unprompted review
Do not use - misleading
Do not use! This company will mislead you into ordering far more than you want and it will refuse to cancel the order! The whole order process is designed to confuse and prevent a clear order summary being seen! Avoid avoid avoid
31 May 2026
Unprompted review
Orivelle is working well!
Have gradually seen clean growth on both "big" toe nails and fungus is really diminishing, so pleased with results. I use Orivelle twice a day.
1 June 2026
Unprompted review
Reviews were very helpful in making my…
Reviews were very helpful in making my decision to purchase this product.
30 May 2026
Unprompted review
Company is Fraudulent and Dishonest
Company charges your card illegally and refuse to refund my illegal funds charge .Stay away from this company they try to get you to subscribe then will not let you cancel .
31 May 2026
Unprompted review
Good Customer Service
I have yet to receive my product but the query I sent was immediately replied to and they sent emails to make sure the product will be delivered.
31 May 2026
Unprompted review
Reply from TryOrivelle
Dear Shutha,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you had a positive experience with our customer support team. Providing attentive, responsive service and keeping our customers informed every step of the way is very important to us, and we're glad this was reflected in your experience.
If you have any further questions or feedback once your order arrives, please don't hesitate to reach out to our support team at customercare@tryorivelle.com. We’ll be more than happy to assist you.
Warm regards,
Orivelle Team
Reply from TryOrivelle
Hello Gerry,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that your experience with Orivelle has been positive so far. It's always encouraging to know that customers are pleased with their nail care routine, and we appreciate you giving our product the opportunity to become part of yours.
If you have any questions or would like to share additional feedback as you continue using Orivelle, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Anti fungal pen
I just received The product today. I tried it for the first time. I’m hoping to see results soon.
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Cathryn,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you've received your Orivelle pen and have started incorporating it into your nail care routine. We understand that you're looking forward to seeing progress, and we appreciate your patience as you continue using the product. Consistency is an important part of any self-care routine, and we look forward to hearing about your experience over time.
If you have any questions or would like to share additional feedback as you continue your journey with Orivelle, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
The information is very easy to…
The information is very easy to understand and ordering is very easy.
29 May 2026
Unprompted review
Reply from TryOrivelle
Hello Terreasa,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you found the information easy to understand and the ordering process simple and straightforward. We strive to make every step of the customer experience as clear and convenient as possible, so it's wonderful to know that this stood out to you.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Great Customer Service and Communication
I haven't received my order yet but the team are very professional and had great follow-up emails that provided links to their Help Center, such as;
➡️ Questions about the Product
➡️ Information about Orders
➡️ Concerns about Delivery
➡️ Notes on Returns and Refunds
Great service :)
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Linda,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you've had a positive experience with our customer service and communication. Providing timely support, helpful resources, and clear information throughout the customer journey is very important to us, so it's wonderful to know that our follow-up emails and Help Center resources were useful to you.
We appreciate your patience while your order is on its way, and we hope you're pleased with your experience once it arrives. If you have any questions or need assistance at any time, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to help.
Warm regards,
Orivelle Team
I order this product in hopes that it…does as advertised
I order this product in hopes that it will get rid of my nail fungus. I really hope it works.
30 May 2026
Unprompted review
Reply from TryOrivelle
Hello Vicki,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're grateful that you've chosen to give Orivelle a try. We understand how important it is to feel confident about the appearance of your nails, and we're pleased to be part of your nail care journey. Our formula was thoughtfully created with natural, plant-based ingredients and is designed to support the appearance of healthier-looking nails when used consistently as part of a regular care routine.
If you have any questions or feedback along the way, please feel free to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
The hope that it gave me that the…
The hope that it gave me that the fungus will go away
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Max,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're grateful to hear that Orivelle has given you a sense of optimism on your nail care journey. Our goal is to provide a simple, natural solution that helps support the appearance of healthier-looking nails and gives our customers greater confidence in their self-care routine.
If you have any questions or would like to share additional feedback as you continue using the product, please don't hesitate to reach out to our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Cannot pass comment until I have tested…
Cannot pass comment until I have tested the protect
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Paul,
Thank you for taking the time to share your feedback. We truly appreciate your willingness to try Orivelle.
We completely understand that it's still too early to comment on your experience before you've had the opportunity to fully test the product. We hope you find the application process simple and convenient, and we look forward to hearing your thoughts once you've had more time to incorporate it into your nail care routine.
If you have any questions or need assistance at any point, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to help.
Warm regards,
Orivelle Team
I found there products on Google search…
I found there products on Google search and they have great reviews.
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Michael,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you discovered Orivelle and felt encouraged by the positive experiences shared by other customers. We’re grateful for the trust you've placed in us and are committed to providing a high-quality product and supportive customer experience every step of the way.
If you have any questions or would like to share additional feedback as you continue your journey with Orivelle, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
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