Originality.ai Reviews 

1,246
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 660 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpfulness of the support staff, who are often praised for their quick responses and clear explanations. Many people find the tool easy to use and appreciate its speed and stability, making it a valuable asset for checking content originality and detecting AI-generated text. However, some customers also noted that the AI detection can sometimes produce false positives, flagging original human-written content as AI-generated, especially for specific writing styles or non-English languages. A few other people also felt that small changes, like grammar corrections, could significantly alter the AI score, leading to inconsistencies in detection.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their responsiveness, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness, efficiency, and... See more

User experience

Users describe positive interactions with user experience, highlighting the tool's ease of use and effective... See more

Artificial intelligence

People report positive experiences with artificial intelligence detection tools, finding them highly accurate... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

this is authentic and most reliable. Scans for ai content generated by multiple Gpts. Easy to use and get results in real time. Chrome extension is cool which enables to review in real time while wr... See more

Company replied

Rated 5 out of 5 stars

Amazing tool, very well integrated in Chrome and GDocs as well. I got great and fast help from Ellie, in updating my account with paid credits and guiding me on few things to find my way around. Wonde... See more

Company replied

Rated 5 out of 5 stars

hi! We use Originality a lot for our content workflow, and it is by far the best service on the market for our needs. I’d like to specifically highlight its speed and stability. The only issue we’ve... See more

Company replied

Rated 5 out of 5 stars

Notwithstanding the fact that originality.ai does give false positives at times, it is a very useful tool. While I am not averse to AI editing tools, I firmly believe that a human author should gene... See more

Company replied


Company details

  1. Software Company

Written by the company

Originality.ai is the most accurate AI detector and plagiarism checker for verifying whether content is human-written or likely AI-generated. Built for content marketing, SEO, and academia. Originality.ai detects GPT-5, ChatGPT, Claude 4, Gemini 2.5, Grok 3 and all other Popular AI writing tools with up to 99%+ accuracy and an ~1% false positive rate. It also provides best-in-class plagiarism checking, including advanced paraphrase plagiarism checks. Originality.ai is a patented suite of tools designed to help you publish with confidence, including content optimization and readability scores. With the ability to manage team members and share reports covering AI detection, plagiarism, and readability requirements, Originality.ai is ideal for teams and agencies. Prove your writing is your own with our Chrome extension: https://bit.ly/3Z2BySK To learn more about Originality.ai and its accuracy, read our in-depth accuracy study: https://originality.ai/blog/ai-accuracy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 73% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,246)

632 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using orginality for over a…

I have been using orginality for over a year now, I find it very accurate. A few times I have needed help or advice and there has always been someone available to answer my queries. Today i had a minor issue to which Ellie responded straight away to resolve the problem.

20 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks for your continued support over the past year. We really appreciate it! It’s great to hear you’ve found the tool accurate and that our team has been there when you needed help. We’ll be sure to pass along your kind words to Ellie as well. She’ll be happy to hear it.

Rated 5 out of 5 stars

I love originality.AI

I love originality.AI
The way it helps to me make sure no plagiarism sneaks into my writing is a godsend. When I had a Question regarding its use, all I got on chat and ELLIE came to my aid within seconds after I sent a message. She was amazing and I can’t tell you how grateful I am for this program.

20 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for sharing this. It really means a lot! We’re so glad the tool is helping you stay confident in your writing and keep everything plagiarism-free. And it’s great to hear Ellie was there right when you needed help. If you ever have more questions, we’re always here for you!

Rated 5 out of 5 stars

Very good and fast customer service!

20 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks so much for the kind words! We're glad to hear you had a fast and positive experience with our customer service. If you ever need anything, we're always here to help.

Rated 5 out of 5 stars

It is a Good AI detector

20 April 2026
Unprompted review
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Reply from Originality.ai

Thanks for your feedback! We're glad you're finding the AI detector useful. If there’s ever anything we can do to make your experience even better, feel free to reach out anytime.

Rated 5 out of 5 stars

Originality AI has been outstanding for…

Originality AI has been outstanding for detecting AI-generated content—I’ve been using it consistently for the past two years and it’s never let me down. The accuracy is solid, and it gives me confidence in my work every time.

On top of that, their customer service is genuinely impressive—fast, efficient, and actually helpful. Special thanks to Perla, who provided quick, seamless support while making me feel like a truly valued customer. Easy 5 stars.

19 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your continued trust over the past two years. That really means a lot to us. We’re thrilled to hear that Originality AI has been delivering the accuracy and confidence you need in your work.

It’s also great to know our support team has made a strong impression. I’ll be sure to pass along your kind words to Perla. She’ll be happy to hear it. We truly appreciate the recommendation and your 5-star support!

Rated 5 out of 5 stars

Alexa was particularly helping me with…

Alexa was particularly helping me with differences in the models

17 April 2026
Unprompted review
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Reply from Originality.ai

We’re so glad to hear that! Alexa will be happy to know her support made a difference. She’s great at breaking down the nuances between models. If you ever have more questions, we’re always here to help!

Rated 5 out of 5 stars

Alexa is a gem!!

This is one of the best customer service I've experienced in my life. My issue was solved on under 10 minutes of reaching out.

17 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

That’s amazing to hear! We’re thrilled we could resolve your issue so quickly. Don’t hesitate to reach out anytime.

Rated 5 out of 5 stars

Wonderful

Wonderful, they help me too much, so friendly. thanks for your help

17 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you so much for your kind words! We’re really glad to hear our team was able to help and that you had a friendly experience. If you ever need anything else, we’re always here for you!

Rated 4 out of 5 stars

good website for check for plagiarism

good website for check for plagiarism

17 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your feedback! We’re glad you find the platform helpful for checking plagiarism. If you ever have questions or need support, feel free to reach out anytime!

Rated 5 out of 5 stars

Fast and great customer service

Fast and great customer service

16 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks so much for your kind words! We're glad to hear you had a fast and great experience with our customer service. Always here if you need anything.

Rated 5 out of 5 stars

Good experience

Good experience of use, good support from Anna. I found the models of AI detection jump around based on small changes but it's the best I've found for this

16 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks for your thoughtful feedback! We're glad you had a good experience and that Anna was able to support you.

You’re right that small changes can sometimes affect AI detection results. These models are constantly evolving, and even minor edits can shift how text is interpreted. That said, we’re always working to improve consistency and reliability.

We appreciate you highlighting this and are happy to hear it’s been the best solution you’ve found so far!

Rated 5 out of 5 stars

This team is incredibly helpful

This team is incredibly helpful. They solve all my problems quickly. Thank you.

16 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you so much for your kind words! We’re really glad to hear the team has been helpful and able to resolve your issues quickly. If you ever need anything else, we’re always here to help.

Rated 5 out of 5 stars

I received all the information and…

I received all the information and assistance needed so that I can continue working on my assignment. thank u so much

15 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks so much for your kind words! We’re really glad to hear you received the information and support you needed to keep moving forward with your assignment. If there’s ever anything else we can help with, don’t hesitate to reach out.

Rated 5 out of 5 stars

Used it with no problem

Used it with no problem. Anna in chat support was very helpful and polite.

15 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks for your feedback! We’re happy to hear everything worked smoothly for you. Anna will be glad to know her helpful and polite support made a difference.

Rated 5 out of 5 stars

This website is amazing

This website is amazing! It helps me with my essays to make sure everything is original. The support team is incredible, Ellie helped me with a problem that I encountered and fixed it immediately.

14 March 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you so much for the amazing feedback! We’re thrilled to hear the tool is helping you keep your essays original and giving you confidence in your work. Ellie will be so happy to know she was able to jump in and resolve your issue right away. If you ever need anything else, we’re always here to help.

Rated 5 out of 5 stars

Great chat support

Chat support responded quickly and resolved the payment issue immediately. Very happy, many thanks.

14 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks so much for your kind words! We’re really glad our chat support team could jump in quickly and get your payment issue resolved right away. We’ll be sure to share your feedback with the team.

Rated 5 out of 5 stars

We’ve had a great experience with…

We’ve had a great experience with Originality. Their support team is incredibly fast, accommodating, and genuinely friendly. Whenever we had questions or needed help, they responded quickly and made the whole process smooth and stress-free. It’s rare to find support this responsive and helpful. Highly recommended!

14 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you so much for the kind words! We're thrilled to hear you've had a great experience with Originality and that our support team has been fast, accommodating, and friendly. Making things smooth and stress-free for our clients is exactly what we aim for. We truly appreciate your recommendation!

Rated 5 out of 5 stars

good support services

14 April 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks for your feedback! We’re glad to hear you had a positive experience with our support team.

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