The person who helped me today was great. Perhaps checking the spelling of the location you are sending items is a good idea if you are unfamiliar with the location. On the shipping info as well as t... See more
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Review summary
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Reviews shaping this summary
I am trying to get the hearing aids quick and the is if you have a problem with him, then you could send them back with a warranty deal was really kind and helped me to save money. I still didn’t thin... See more
Company replied
I received the new pro aids after the old oricle one gave out. They have much better instructions on using the new version and I have been using them for about a week. I really like them after adjusti... See more
Company replied
They work well, still adjusting. I was lured in by the amazing offer for a great pair of hearing aids at a low cost. Before I paid, I was faced with another offer to add on for a better experience o... See more
Company replied
Company details
Written by the company
Oricle Hearing provides modern over the counter hearing solutions designed to be accessible, comfortable, and easy to use. Our mission is to help people hear more clearly in everyday life without high costs or unnecessary complexity.
Contact info
2400 Kettner Blvd, 92101, San Diego, United States
- 833-258-8167
- support@oriclehearing.com
- oriclehearing.com
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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WASTE OF MONEY
I am a hearing aid user but my current hearing aids have an issue and after moving I can't find local service, so I thought for $99 I would try Oricle, which turned out to be $164.00. after charging the ORICLE devices I tried them and no matter what volume I set them at they continued to constantly Squelch after inserting into my ears. For the short time I was miraculously able to get them to work they simply amplify sound to levels that are much too loud .
Now the best part (worst). I contacted Oricle to return the devices. They responded several times ignoring my request but offering a $100 bonus to keep them. But the bonus was a credit for other products. after several emails and finally telling them I would write this review they agreed to the refund. But WAIT! They charged me a $72.49 FEE. So, my refund of $164.00 has become $81.55. the math makes no sense because they valued the return at $154.04.
This looks like a total scam, the product is awful. So I am getting 50% of what I paid and they tell me then to KEEP the Product. After all, why would they want trash back. Stay AWAY from this product unless you like being unhappy and wasting your money.
7 May 2026
Unprompted review
Reply from Oricle Hearing
Hello William,
We’re sorry to hear about your experience and the frustration caused during the return process. Unfortunately, we were unable to locate your order details from this review alone. Please contact our customer support team directly so we can review your case further and assist you properly.
I'm very pleased with the customer service
I'm very pleased with the customer service! They made me feel like my hearing was important and it was a simple transaction! I'm thinking if upgrading! Dr. Cindy McMahan was the best! I accidently ordered a second pair but it wasn't an accident, I gave the pair to a friend for her husband who is having hearing problems! I know he will be thrilled with the results!
5 May 2026
Unprompted review
Reply from Oricle Hearing
Hi Phyllis!
Thank you so much for sharing your wonderful experience! We’re truly delighted to hear that you felt cared for and supported throughout the process, and that everything was simple and smooth for you. It means a great deal to know that the hearing support has made such a positive impression that you’re even considering an upgrade.
We also think it’s incredibly thoughtful that you shared a pair with a friend’s husband who is experiencing hearing difficulties. We hope he will be just as happy with the results. Thank you again for your trust, support, and kind feedback!
Reply from Oricle Hearing
Hi Debbe!
Thank you for your feedback!
We’re glad to hear you had a good experience. We truly appreciate you taking the time to share your thoughts.
Your Agent Tyreese was so polite and…
Your Agent Tyreese was so polite and helpful..I wasn't for sure if to trust him bc I've been scammed before and dont usually answer calls I don't recognize, but he let me know I wasn't being scammed...I've heard and read a lot about Oricle..I have hearing aids but they are the ones that fit behind the ear but kind of uncomfortable..Thank u Oricle.
6 May 2026
Reply from Oricle Hearing
Hi Joyce!
Thank you so much for sharing your experience with us. We truly appreciate your kind words and are very happy to hear that you felt supported and reassured throughout your interaction.
We completely understand your hesitation, especially with the number of scams people encounter today, and we’re glad our team member was able to help you feel comfortable and confident during the call.
It’s also wonderful to know that you are enjoying a more comfortable alternative to your previous hearing aids. Your feedback means a lot to us, and we’re grateful for the opportunity to assist you.
Thank you again for your trust and support!
Reply from Oricle Hearing
Hi Lawrence!
Thank you so much for your kind words! We’re very happy to hear that you had a positive experience and found the assistance patient, helpful, and knowledgeable. Providing caring and supportive service is very important to us, and we truly appreciate you taking the time to share your feedback!
Arrived within 4 days from when I…
Arrived within 4 days from when I ordered them. Easy instructions was up and using them within 20 minutes they make a world of difference I was so tired of saying “what” all of the time to people
29 April 2026
Unprompted review
Reply from Oricle Hearing
Hi JW!
Thank you so much for sharing your experience!
We’re delighted to hear that your order arrived quickly and that the setup process was easy and straightforward. It’s wonderful to know they’ve already made such a positive difference for you.
We truly appreciate your feedback and are so happy to hear you’re enjoying clearer conversations and everyday moments again!
Ease of use and comfort, plus longevity.
I have tried several different hearing aids and the Oricle have been easy and convienent to use and work exceptionally well.
I recommend them to anyone.
4 May 2026
Reply from Oricle Hearing
Hi John!
Thank you for your wonderful feedback!
We’re delighted to hear that you’ve found the hearing aids easy, convenient, and effective compared to other options you’ve tried. Your recommendation truly means a lot to us.
We sincerely appreciate you taking the time to share your experience and support.
Reply from Oricle Hearing
Hi Carol!
Thank you for your wonderful feedback!
We’re so pleased to hear that you had a terrific experience and found the assistance knowledgeable and professional. We truly appreciate your kind words and your support!
Reply from Oricle Hearing
Hi Fred!
Thank you for your feedback!
We’re glad to hear things are going well so far. It’s completely normal to take some time adjusting and experimenting to find what works best for you.
We appreciate you taking the time to share your experience.
Reply from Oricle Hearing
Hi Jerald!
Thank you for your kind feedback!
We’re very happy to hear that you had a helpful experience and that the pricing options were adjusted to better fit your needs.
We truly appreciate your support and are glad we could assist you!
Your representative connected with me…
Your representative connected with me when my credit card company was flagging the purchase as "suspect" and was going to deny payment
28 April 2026
Reply from Oricle Hearing
Hi JB!
Thank you for your feedback!
We’re glad to hear our representative was able to step in at the right time and help resolve the issue with your payment. We truly appreciate you taking the time to share your experience.
I contacted you as soon as my order was…
I contacted you as soon as my order was delivered. You sent two aids. I only ordered one with an add on extra service . I cannot afford two hearing aids. I wanted to send the extra one back, but not sure how I will be refunded the extra that I paid. I can't remember the extra thing that I ordered, but I'm sure you can go back and find out what it is that I ordered and charge me accordingly, and refund what ever the difference is. Please advise Thank you I am trying to get used to them and have to learn how to adjust the levels to where I need them to be, but it was so good to be able to hear the service in church. Thank you
28 April 2026
Unprompted review
Reply from Oricle Hearing
Hi Carol!
Thank you for your feedback.
We understand your concern regarding the additional item and the charges, and we’re glad to hear you’re starting to have a positive experience using the hearing aids.
To ensure we provide accurate assistance with your order and refund request, please contact our customer support team via email and include your Order ID or the email used during checkout. This will allow us to review your order details and guide you on the return and refund process.
We’re here to help and will be happy to assist you further.
Professional …
Your representative was very professional yet friendly and explained everything in a very easy to understand way.
5 May 2026
Reply from Oricle Hearing
Hi Sonja!
Thank you for your kind feedback!
We’re glad to hear you had a professional and friendly experience, and that everything was explained clearly. We truly appreciate you taking the time to share your thoughts.
The follow up and a tutorial is amazing
I had bought from Amazon and returned it Instructions were vague and quality was poor returned to Amazon
Waiting for my Oricle Hearing aids to arrive So far the customer service is exceptional. Impressive
3 May 2026
Reply from Oricle Hearing
Hi William!
Thank you for your kind feedback!
We’re glad to hear you’re having a great experience so far, especially with the follow-up and tutorial support. It’s great to know our customer service has made a positive impression.
We hope you’ll be just as happy with your hearing aids once they arrive. If you need any assistance, we’re always here to help.
Reply from Oricle Hearing
Hi Sue!
Thank you for your kind feedback!
We’re glad to hear you had a quick, helpful, and pleasant experience. We truly appreciate you taking the time to share your thoughts.
Very easy to deal with
Very easy to deal with; cordial, easy to understand, and very understandable. It was a pleasure!
3 May 2026
Reply from Oricle Hearing
Hello Jerry,
Thank you for your kind words and positive feedback. We’re glad to hear your experience was easy and pleasant, and we truly appreciate your support.
I had got my 1st pair of oricle hearing…
I had got my 1st pair of oricle hearing aids about 3 years ago and Love them but the warranty was up and they would go out . I loved them So much I wanted another pair. I LOVE THEM!!!!
24 April 2026
Unprompted review
Reply from Oricle Hearing
Hello Kenlynn,
Thank you for your continued support and for sharing your experience. We’re so happy to hear you loved your first pair and are enjoying your new hearing aids as well.
Hearing aid not what I thought it would…
Hearing aid not what I thought it would be. Hard to adjust modes
3 May 2026
Unprompted review
Reply from Oricle Hearing
Hello Joy,
We’re sorry to hear the hearing aid did not meet your expectations and that adjusting the modes has been difficult. Since no order details were provided in the review, we kindly ask that you contact our customer service team so we can assist you further and help improve your experience.
Ordering was easy
3 May 2026
Unprompted review
Reply from Oricle Hearing
Hello Rudy, thank you for your 5-star review. We're glad to hear that the ordering process was easy and convenient for you. We truly appreciate your support.
Quick response and fast service!
2 May 2026
Reply from Oricle Hearing
Hello Baden,
Thank you for your kind feedback! We’re glad to hear you were happy with the quick response and fast service. We truly appreciate your support.
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