Sadly, by going through the home warranty process we were left without AC for nearly three days with 110 degree heat. Had we been able to go directly to the service provider we could have had a techni... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Warranty has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
P.O. Box 5017, 94583, San Ramon, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service we received from the contractor was excellent. He was on time started right to work to find out what the problem is we were having with equipment. Once he knew what he needed to make the repair, he was able to get the parts locally which made the repair completed all in the same day.

Reply from Old Republic Home Warranty

Reply from Old Republic Home Warranty
Call answered promptly. Repair person next day and problem resolved. I was unaware of the $100 "deductible", but I guess it was ok for a plumber call.

Reply from Old Republic Home Warranty
They were uick and efficient and fixed the problem.

Reply from Old Republic Home Warranty
On time, assessed need for part to repair, went to obtain part, returned and completed repair in a single appt. Staff was very respectful of our time and property.

Reply from Old Republic Home Warranty
When it takes 13 visits by three different plumbing companies to correct a leak from a bathtub. First visit on April 15 for leak from second floor bath through living room ceiling. Plumbers replaced drain pipe & installed a "P" trap. when someone took a bath, it still leaked down to the first floor. Second call plumber replaced Tub drain fitting on Sep. 10. Sep. 15, third plumber was shown that tub diverter valve was leaking water to the shower head which dripped water to the edge of the tub where the water ran to the side of the tub & over to the floor where it was still leaking through to the living room ceiling on the first floor. The plumber said that the tub needed new diverter valve & faucet. Plumber then refused to do the work unless I paid for it over & above what I had paid to Old Republic for two work orders for the same unresolved issue. I called a third plumber whom I knew from prior calls in & out of Old Republic contracts. we reviewed the Old Republic contract, and determined with a different Old Republic rep, that the correct repair would be covered by Old Republic. it finally was on Oct. 8th.

Reply from Old Republic Home Warranty
Old Republic Home Warranty is a Five Star Rating Company. The representative carefully listened to concerns and issues. Immediately they gave the assigned contractor name and contact number. I highly recommend Old Republic Home Warranty.

Reply from Old Republic Home Warranty
The people who work for this company are professionals and well trained. The do an excellent job job in assisting me with companies who do great work on my home! Keep up the good work!

Reply from Old Republic Home Warranty

Reply from Old Republic Home Warranty
Responder was prompt and friendly. At times it was hard to get them on the phone but they did call back with answers and politeness.

Reply from Old Republic Home Warranty
Service call was easy to request and quickly completed.

Reply from Old Republic Home Warranty

Reply from Old Republic Home Warranty

Reply from Old Republic Home Warranty
Ease of filing a warranty claim on the website, prompt service, and prompt, professional resolution.

Reply from Old Republic Home Warranty
Service was prompt, cordial, and had a straightforward process to book it.

Reply from Old Republic Home Warranty
Old Republic Home Warranty was very responsive and the service technician that was sent out was very professional. Communication was clear and accurate. We were able to get our HVAC looked at quickly and a solution was found.

Reply from Old Republic Home Warranty
Thank you for being so prompt and providing excellent service!

Reply from Old Republic Home Warranty
The staff at Old Republic were very nice and helpful but the person that came to repair my dishwasher didn't listen to what I said was going on, didn’t communicate with me very well, didn’t fix it and when I called them back, the person on the phone was nice but I got some strange text message back saying they were waiting for me to call back that there was still a problem. Stupid answer. The dishwasher is still not fixed. I have family coming to visit for the weekend and no dishwasher.
This is the text:
“he did not have it and we spoke with homewarrenty directly about it they said if it unit comes back will get it as soon as you called back we told them to get it for us”
That the full text after my call back

Reply from Old Republic Home Warranty
I was able to get a service provider from my area. The first service provider booked was over 40 miles away. I refused that provider and requested one closer to my home.

Reply from Old Republic Home Warranty
Great services fix my problem right away thank you

Reply from Old Republic Home Warranty
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.