While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I purchase Oreo's regularly and I am not happy with the "cheating" going on with the quantity of cookies hidden under the packaging. The package of Oreos has corners where you really cannot see under... See more

Rated 4 out of 5 stars

Oreos are very good actually. Creamy, chocolatey and sweet, I would agree that they are very addictive too. Overall I have only tried the original and vanilla cappuccino one but I think they taste pre... See more

Rated 1 out of 5 stars

Could not be more frustrated! Errors in order process (i’m a programmer- you guys can do MUCH BETTER on your website). Process issues when trying to correct error codes & order creation. Promotions mi... See more

Rated 1 out of 5 stars

Biggest SCAM ever. Ordered personalized oreos online. PAID OVER $40 for faster shipping. Been two weeks now they took my money so quick but no cookies no updates no delivery no nothing. I messaged wit... See more

Company details

  1. Food Manufacturer
  2. Food Products Supplier

Information provided by various external sources

The world's favorite cookie. Delicious and full of Wonder for over 100 years. Find Oreo games, videos, songs, and see how the Wonderfilled story goes!


Contact info

2.0

Poor

TrustScore 2 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(134)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Oreo gingerbread biscuits taste…

Oreo gingerbread biscuits should taste of ginger and have some ginger in them. Ingredients show there is no ginger just an overload of cinnamon. This is dishonest. Call them cinnamon oreos instead

27 September 2025
Unprompted review
Rated 1 out of 5 stars

I bought a package of double stuffed…

I bought a package of double stuffed Oreo cookies. They are the classic cookies. When I attempted to contact Oreo on their website and asked for the barcode, I gave him the barcode that asked for the best used by date gave them the best used by date they kept telling me it was incorrect. I verify the information I gave them was correct but over and over and I mean over and over they kept saying the information was incorrect. I then tried to call them of course it’s just a recording. It’s a shame that Oreo cookies are no longer reliable and as good as it used to be before this new company bought them out so sad I will never buy them again

16 September 2025
Unprompted review
Rated 3 out of 5 stars

ANYONE ELSE HAVING THIS PROBLEM?

I have been eating Oreos for @ 40 years now.
LATELY...my last 10 purchases over the last 5 months or so MY cookie packages have ALL HAD AT LEAST 6-10 BROKEN COOKIES PER PACK! I don't know about you all but I dunk mine in my coffee or milk and cracked cookies disintegrate in liquid! I do not like paying for broken ANYTHING how about you all????

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Oreo Blueberry Pie

Oreo Blueberry Pie: The thought that came to mind with first taste was "gasoline" After 4 hours the aftertaste was still there. Possibly others like them. I don't.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Could not be more frustrated

Could not be more frustrated! Errors in order process (i’m a programmer- you guys can do MUCH BETTER on your website). Process issues when trying to correct error codes & order creation. Promotions misleading, cuz promo codes don’t work. Was excited to create the perfect personalized photo oreo father’s day gift but after 6 attempts AND FAILS at the odrwr process… i give up. Oreo, you can do better!!!

30 May 2025
Unprompted review
Rated 4 out of 5 stars

Oreo standard shipping fee $$$

Oreos always has always touched my heart since I was young. I love all the new flavors they create, and the mystery ones they release. I ordered the new flavor of Oreos out since I love trying the new flavors. I bought 4 packs which I shared with my co-workers and family members and they all enjoyed the unique flavor. The only thing that I didn't like was the shipping fee of $22 for the minimum. I was going to only buy 2 packs, but I bought 4 since the shipping was expensive so I wanted it to be worth it. I know shipping usually costs a decent amount, but jeez that standard fee was pricey. I still love the products they make though.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the post Malone oreos

I ordered the post Malone oreos. 4 cookies for 10.00 plus automatic fed ex shipping for 2 ro 4 day delivery for 10.21 more than the cookies. I received an email stating a shipment is on the way. However the tracking seems to be fraudulent as all it says is package on the way. Fed ex always lists exact locations and dates. This tracking has no info and says date pending for receiving package. Why was I charged 10.21 shipping from fed ex promised 2 to 4 days and now oreo.com seems to be radio silent.also claims weight is over 2 lbs. For 4 cookies?? I am so tired of being scammed. Thought I was safe with a company such as oreo. Disgusting

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Almost a scam. …

Recently ordered two packs for promotional price of $5 or 6 for two. I went to check out and was suddenly checked out without any way of getting postage costs before finishing. There was no place to get cost before I was checked out. I thought I would have the courtesy of shipping costs like EVERY OTHER COMPANY I EVER ORDERED FROM. It was over $10 and I would have cancelled had I known. To me, this is almost a SCAM

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Let's say very disappointed long time…

Let's say very disappointed long time customer. I noticed the package has gotten smaller.
Your party package was reduced to the family package size. I also noticed the double stuff. It's the size of the single. The single is now thin sized. Maybe I will just buy the store brand. They haven't cut down yet. If your consumers all stop buying your products you will hear us.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

Bought a bag of regular Oreos

Bought a bag of regular Oreos. The cookie part was very hard, not crispy and flavorless. There was almost no filling in the middle and the taste was off. The quality of the cookies have gone way down in the past year. I even contacted customer service to let them know how disappointed I was. They said it must have been a storage issue?? All they are doing now is feigning ignorance as to why their cookies taste so bad now. I will not purchase them again, I’m done with Oreo!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

OREO COCA COLA COOKIES!!

OREO COCA COLA COOKIES!!! SCRUMPTIOUS DELICIOUS! AND THE POPPING CANDY IN YOUR MOUTH IF YOU ALLOW YOURSELF TO FEEL YOUR MOUTH WITH THE COOKIE PROPERLY IT'S LIKE YOU'RE EATING A COOKIE AND DRINKING A SODA AT THE SAME TIME I LOVE YOU GUYS

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Oreo cookies

I have been eating oreo cookies my entire life. But I refuse to buy one more package of these garbage laden cookies ever again. Once they started using Bioengineered food products in their cookies they sealed their fate. Most people don't realize the significance of Bioengineering, but there are more and more people waking up and researching. All I can say is Oreo you made a critical decision to use bioengineered ingredients in your cookies. A decision someday you will regret. People, wake up and demand ALL food companies to quit putting poison in our food.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY THEM!

DO NOT BUY THEM!
Color of the sprinkles and the print is poison - after one bite , I could not wash off of toddlers fingers for days. Bad print of the photos on cookies, smashed something not even visible. Taste is not the same. For 20 cookies we paid $100 and it took them forever to send, party was long over before they got to us. Don't waste you money on this - bad bad bad. Just bad....

28 August 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look