Orelia Jewellery Reviews 

831
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers had a great experience with this company. People genuinely love the stunning and versatile accessories, mentioning that the items look modern, elegant, and pair easily with both casual and formal outfits. Consumers are also very pleased with the wonderful premium packaging and the remarkably quick shipping service experienced during their online purchases. However, some reviewers were not happy with the overall product quality, pointing out that the gold plating faded quickly after only a couple of wears. A few other people also felt that certain delivery complications and unexpected customs fees created frustrating hurdles during their online shopping journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the jewellery is stunning, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful, delicate, and... See more

Order

Clients share positive opinions on order, noting that the ordering process is simple, straightforward, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that shipments arrive quickly and... See more

Price

Reviewers mention positive feedback about price, frequently highlighting affordable jewellery and amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mixed Charm & Tiger’s Eye Bracelet Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures,... See more

Company replied

Rated 5 out of 5 stars

This is was my first order from Orelia Jewellery. The Statement Starburst Charm Necklace is a it’s the perfect festive-season piece. The chain feels super lightweight but solid, and the 18k gold plat... See more

Company replied

Rated 5 out of 5 stars

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day. What... See more

Company replied

Rated 5 out of 5 stars

I recently discovered Orelia and I'm so glad I did. The range of jewellery is amazing as there is something to suit every one. From the purchase through to the after sales experience, everything is im... See more

Company replied


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Orelia makes and supplies beautiful gold & silver plated dainty jewellery such as necklaces, bracelets and earrings. Each piece is designed in house, including letter necklaces, hoop earrings and luxury gift cards. Orelia’s initial necklaces are a worl...


Contact info

4.2

Great

TrustScore 4 out of 5

831 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(831)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely love this brand

I absolutely love this brand! I was able to get a personalised and very sentimental necklace for the remembrance of my baby. The quality is absolutely amazing

15 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We love to hear feedback like this! Thank you Louise, for choosing Orelia for such a sentimental piece, we hope you love it!

Rated 5 out of 5 stars

One of my favourite jewellery brands

One of my favourite jewellery brands! The quality and price are great. Always coming out with the latest designs and keeping it fresh and unique

12 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We appreciate you Charlene, this is so lovely to hear!

Rated 5 out of 5 stars

If you’re looking for lovely jewellery…

If you’re looking for lovely jewellery at great prices then definitely visit Orelia’s website.
If you’re looking for something for your self or a special gift for someone there’s a great selection from the latest trends to classic pieces and prices to suit all pockets. Definitely recommend!

12 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you Jacqueline, this is really lovely feedback. We appreciate it!

Rated 5 out of 5 stars

Arrived item in lovely packaging

Arrived item in lovely packaging . Very affordable and nice quantity perfect for gifts for everyone . Best place to purchase vintage design

10 April 2025
Unprompted review
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Reply from Orelia Jewellery

Hi Kal, we're so happy to hear your order arrived safely. We hope you enjoy your vintage pieces as much as we love sourcing them!

Rated 1 out of 5 stars

Terrible quality

Similar to others on here. Both sets of earrings have broken after the first time wearing and won’t close. Terrible quality and no reply to my emails so I’ve had to resort to here

1 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Sara,

We are so sorry to hear you have experienced this!

Apologies if you have not received our communication, we can confirm our customer service team has been in contact on a couple of occasions, in response to your concerns.

We would love to pick this up to discuss a solution for you. If you believe our emails are not reaching you directly or are possibly landing in a junk box, do give us a call if this is more convenient.

Kind regards,
Orelia

Rated 5 out of 5 stars

Beautiful jewelry at a great price

Beautiful jewelry at a great price. Feels really sturdy and are some of my new favourite dainty pieces

10 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We're so happy to hear this, Megan! Thank you for your feedback

Rated 5 out of 5 stars

STUNNING JEWELLERY

I absolutely adore this jewellery!! It’s so chic and stylish for day to day wear and goes with all my clothes !!! Cannot recommend this brand enough !!

9 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much Elodie, we hope you love your pieces!

Rated 5 out of 5 stars

Quick delivery & gorgeous packaging

My order was efficient, came within the delivery time and was gorgeously packaged on arrival! Such a lovely gift or just treat for yourself, loved it.

1 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Rose, we're so glad to hear this!
Thank you for your feedback. Enjoy!

Rated 5 out of 5 stars

Great quality of jewellery

You can find jewellery for any stile. Even if uou want something for everyday or you need something more sophisticate gor a event check Orelia Jewellery.

1 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you, Alinutza!

Rated 5 out of 5 stars

Fine knot silver necklace

I ordered the fine knot silver necklace and it’s absolutely beautiful.
Amazing jewellery and I’ll certainly be buying more!!

15 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We're so glad to hear this! Thank you Lauren

Rated 5 out of 5 stars

Love oreila jewellery

Love oreila jewellery. Very good quality and worth the price. I don’t feel to take off every time I wear. Highly recommend

1 April 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much! We are so glad to hear you are loving your jewellery!

Rated 5 out of 5 stars

I was thinking this will be normal…

I was thinking this will be normal brand like others. But when I received my first order i was shocked. I ordered plain necklace. It is actually is gold plated. And looks so amazing. It’s so comfortable to wear. No any skin issues after wearing. Looks so luxurious. And it has logo even. And also packaging was so lovely and also i can choose my own packaging. It’s the best gift. And delivery was also faster. I love their all jewellery.

20 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Wow, thank you so much for your feedback, Rikita!
We are so glad to hear you are loving your jewellery, we hope to see you soon

Rated 5 out of 5 stars

Beautiful jewellery!

Beautiful jewellery!

28 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you Lucy! We hope you enjoy your Orelia jewels

Rated 5 out of 5 stars

I am so in love with my new piece of…

I am so in love with my new piece of jewelry! Orelia has a great selection; everyone would find something for self. Quick delivery, beautiful packaging.

27 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

We are so glad Aneta! Hope to see you again soon, adding to your Orelia collection

Rated 5 out of 5 stars

Such a positive experience!

Such a positive experience, the website is so easy to navigate to find what you're looking for but also showing you the extra treasures.
Perfect for gifts and if you want to treat yourselves, long lasting but also stunning!

27 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Chloe, thank you so much! We really appreciate such lovely feedback. We hope you love your pieces

Rated 5 out of 5 stars

Beautiful new brand

Beautiful new brand! With lots to choose from classic and modern pieces. Great prices, great quality, beautiful packaging, fast delivery and customer service fast and responsive.

14 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Thank you so much, Ieva!

Rated 4 out of 5 stars

Cute pieces

Such a cute piece that can be worn for any occasion! The delivery was super fast.
So very happy with the item I received.

Only criticism is I wish the pieces came in a lovely box instead of a clear plastic pouch . I understand why as it was a small piece purchased.

13 March 2025
Unprompted review
Orelia Jewellery logo

Reply from Orelia Jewellery

Hi Poppy, we are so glad you are happy with your purchase!

We always welcome feedback, so thank you for mentioning. For any future purchase, do note you can add gift wrap at checkout, including the perfect soft pouch for storing your items!

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